3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,016 miles

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« Read the previous 20 complaints

problem #29

Mar 092020

Edge

  • 82,000 miles
The contact owns a 2014 Ford Edge. The contact stated that while driving at approximately 30 mph, there was an abnormal sound coming from the engine. There was no warning light illuminated. The contact pulled over and the vehicle was towed to an independent mechanic who diagnosed that the transfer case exploded. The contact referenced NHTSA campaign number: 14V393000 (power train) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 82,000.

- Salisbury, MA, USA

problem #28

Jan 032020

Edge

  • 77,900 miles
Power take off assembly failed according to the service department this is a major problem with this particular vehicle and they can randomly fail regardless of mileage and can actually explode and wipe the transmission out and if that was to happen while driving could be disastrous on the highway but fortunately that did not happen but could have Ford needs to recall and fix this issue

- Chillicothe, OH, USA

problem #27

Nov 022017

Edge

  • 0 miles
After stopping and putting the transmission shift lever in park, a message will appear on the dash that says the transmission is not in park. But it is. You can click the shift switch and the message will go out within 5-10 seconds. Every once in a while it will stay on for close to 30 seconds. The message doesn't come up constantly. Usually about every couple of times you stop and park. You never know if the transmission is really in park. You have to assume that it is. One of these times it really will not be and someone will get hurt. The dealer doesn't want to fix it until it comes on constantly. Now it is only intermittent. Ford has a tsb on the problem. But they want the customer to pay for the repair. It covers several Ford models over several years. To me this is a safety issue. The owner never really knows if the transmission is in park or not. This has been happening on my vehicle for over a year now.

- Dunlap, IL, USA

problem #26

Aug 262019

Edge

  • 54,000 miles
The contact owns a 2014 Ford Edge. While driving 70 mph, the vehicle's throttle failed and the accelerator pedal ceased to operate. The wrench warning icon illuminated on the instrument panel. The contact pulled over to the side of the road and restarted the vehicle. Once the vehicle was restarted, the vehicle resumed normal driving. The contact stated that the failure occurred intermittently and the check engine warning indicator steadily illuminated. Russ milne Ford (24777 hall rd, macomb, mi 48042, 888-875-0668) was notified of the failure and stated that the vehicle was not under warranty. The manufacturer was also notified and did not assist. The vehicle had not been repaired. The failure mileage was 54,000.

- Chesterfield, MI, USA

problem #25

Jun 102019

Edge

  • miles
I noticed oil on my garage floor from my wife's Ford Edge. I took it in to my local Ford dealer and was told I need a new P T U.this SUV only has 64,000 and some miles. I had the part replaced to the tune of $2100 plus. I have since found out that this is a common part to go bad on the Ford Edge.I feel this part is defective in design or defective because the parts are not built strong enough to do the job.Ford knows there is a problem with the P T U but will not offer any help to the consumer.

- New Holland, PA, USA

problem #24

Apr 172018

Edge

  • 65,000 miles
I've noticed over the course of the past 2 years that the transmission slams into gear between 1st and 2nd causing the car to jerk. This has happened approx. 12 times that I can recall. It usually occurs between 10 mph and 20 mph.

- Commerce Twp., MI, USA

problem #23

Apr 102019

Edge

  • 76,000 miles
The contact owns a 2014 Ford Edge. While driving approximately 30 mph, the vehicle decelerated and the wrench icon indicator illuminated. The vehicle was pulled over to the side of the road and restarted. The vehicle was taken to mac haik Ford (972-223-8050, located at 515 S interstate 35 East service rd, desoto, tx 75115) where the technician stated that there was no failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

- Red Oak, TX, USA

problem #22

Apr 102019

Edge

  • 76,000 miles
I had been driving for about 40 minutes around 35 miles per hr, on a street. I slowed down to change lanes to enter the freeway ramp.then while the vehicle was in motion, it would began to slow down and lose power. The wrench icon appeared, but was able to steer, around a few feet, into a service station. The vehicle came to a complete stop. I kept the engine running but there was no acceleration. When pressing the accelerator there was no activity. I placed the vehicle in park and turned off the ignition. Maybe one minute later, I restarted the engine. The vehicle started right up. The accelerator worked properly. Instead of entering the freeway I took another route home, which was about 15 miles away. I had the vehicle taken to a Ford dealership the next day which was 4/11/2019. After inspecting it, Ford stated they could not identify any problems. I have around 76,000 miles on the vehicle. I am very much afraid to drive this vehicle, because of the safety danger that it pose. I am returning it back to Ford for further inspection. I did not receive any warning before the vehicle loss acceleration. I would not have been able to avoid a crash, if there would have been the usual traffic or if I would have entered the freeway as planned.

- Red Oak, TX, USA

problem #21

Feb 112019

Edge

  • 70,000 miles
The contact owns a 2014 Ford Edge. When making a turn, the vehicle would not accelerate and the service advancetrac warning indicator illuminated. The contact stated that the vehicle was experiencing the same failure as listed in NHTSA campaign number: 14V393000 (power train). The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 70,000.

- Coal City, IL, USA

problem #20

Jan 122019

Edge

  • 100,614 miles
Power transfer unit failed without warning. This part is not on maintenance schedule.

- Higden, AR, USA

problem #19

Nov 052018

Edge

  • 57,514 miles
When shifted into park light comes saying not in park. Transmission fluid leaks when in park. No leaking in neutral.

- Fort Washington, MD, USA

problem #18

Dec 102018

Edge

  • miles
Driving in normal conditions vehicle will loose power and the wrench light will come on pull over turn vehicle off and back on it drives with no issues

- Los Angeles, CA, USA

problem #17

Jun 132018

Edge

  • 50,600 miles
Vehicle was in motion, I was driving down the highway at 60 mph, I went to change lanes and the vehicle suddenly loses power, goes into limp home mode, the wrench appears on the dash and I must pull off to the emergency shoulder. The vehicle was towed in to Ford, where they explained my throttle body was bad and needed to be replaced.

- Townsend, DE, USA

problem #16

Jun 202018

Edge

  • 42,000 miles
Car lost all driving function while in motion on a city street. It basically died. The shifter always shows an error of "not in park" when the car is in fact in park.

- Oakland, CA, USA

problem #15

Jun 012018

Edge

  • 39,000 miles
The power train malfunction light came on while driving. I was on the interstate going around 75 mph and on 3 lanes of heavy morning commute traffic. When the power train light came on, I lost the ability to use the gas and could not accelerate. I did have the ability to brake. I had to get to the side of the road quickly despite the heavy traffic. I stopped on the side of the road, turned the car off and back on. Once turning off and on, the power train light was no longer illuminated and I was able to drive again. The cause of the fault in unknown.

- Lexington, KY, USA

problem #14

Feb 012018

Edge

  • 30,000 miles
When I put the vehicle in park it displays the "transmission not in park" light. When this displays you cannot lock doors properly. The only way to adjust this is to either tap the gear shift button for standard drive or restart and kill the car. Sometimes it works and sometimes it doesn't. this has been happening off and on since 30,000 miles but out of the 3 year warranty. I am being told they have to replace the shifter to correct the problem. They also tell me it is a common problem with this car.

- Vermilion, OH, USA

problem #13

May 112018

Edge

  • 39,800 miles
When putting the vehicle in park it does not register the park position. After turning it off it pulled forward, but normally it will stay parked. I have a video of the park not engaging, but it is bigger than 5 mb. It has been happening for about 2-3 weeks, will be taking it to the dealership.

- Saint Louis, MO, USA

problem #12

Feb 012018

Edge

  • 34,450 miles
The contact owns a 2014 Ford Edge. While driving various speeds, the vehicle stalled and the power train warning indicator illuminated. The failure recurred twice, but the vehicle was able to restart. The vehicle was taken to crain Ford of little rock (4601 colonel glenn plaza dr., little rock, ar 72210) where a diagnostic test was not performed; however, the contact was informed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,450.

- Little Rock, AR, USA

problem #11

Apr 032018

Edge

  • 43,000 miles
On April 3, 2018, my wife was driving our 2014 Ford Edge. As she was entering a curve at 35 mph, the 'low oil pressure light came on' and she immediately lost the capability to easily turn the steering wheel, and the car began to slow down rapidly. Fortunately, she was not on a freeway or she could have been seriously injured or killed. She realized that even though the engine was still running, the gas pedal would not work. I called planet Ford in houston where we purchased the car and I routinely have the car maintained. Anthony, the quick lane manager, told me to bring the car in. By then, we had checked the internet for similar occurrences and we had found that there had been thousands of similar reports and millions of dollars paid by Ford in lawsuits. Anthony told me that he would fix the car at no cost after I explained the details and told him that this should have been a 'recall issue'. they had serviced the car less one month earlier. On Tuesday, April 10th, I called and found that the car had been moved to the regular service area. It still was not fixed. Brad zook, the service manager, told me that I was going to have to pay for the repair even though I told him that anthony said it would be free.later that day, it was 'repaired' and we picked up the car. They had to replace the 'etb' which is exactly what the internet referred to. I called brad on Wednesday and asked how they diagnosed the problem. He said it was a combination of codes (strange) and my description of the problem. How do I know that this won't happen again, or some other malfunction that wasn't a recall, will happen next!?

- Spring, TX, USA

problem #10

Mar 262018

Edge

  • 8,000 miles
I have infrequent linkage concerns while traveling at slower speeds usually in parking lot type traffic where braking and light acceleration are constant. After coasting, in drive, there is a slight hesitation when the accelerator is pressed, then a noticeable, sometimes hard, engagement of the transmission.

- San Antonio, TX, USA

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