10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 34,375 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Consumer contacted the Ford company to filed a report, cas-10726841 on October 3,2016. The concern was that vehicle had no heat, consumer unable to defrost windows during freezing temperatures. Updated 01/12/17 the dealer replaced the blend door at a cost of $ $692.33. Updated 03/01/17. Updated 03/15/17. Updated 03/16/17 updated 12/6/2017
- Baltimore, MD, USA
Door ajar message appeared when door is securely shut, also says shift to park, doors don't lock when they should, dome lights remain on longer than they should, it also bings like when the seat belts aren't fastened, constantly have to push the ok button on steering wheel controls to stop the noise, continues to do this throughout ea time I drive the car. It started at about 45,000 miles, currently have 46,000 miles and it continues ea time the car is started and throughout the entire trip. I do not have the extended warranty and there should be a recall for this issue, the Ford dealership told me they have had to replace numerous sensors that is causing this issue. It will cost several hundred dollars for repair, that I don't have to cover this repair. Ford should not be allowed to install defective sensors. My car was purchased new in 2014.
- Noble, OK, USA
The contact owns a 2014 Ford Edge. While driving various speeds, the door ajar warning light illuminated with all the doors closed. In addition, the interior lighting remained illuminated and the doors failed to lock. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000. The VIN was not available.
- Gibson, IL, USA
The contact owns a 2014 Ford Edge. When the vehicle was started, the door ajar warning light and dome light remained illuminated. On several occasions, the battery was drained and the vehicle was unable to be started. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door sensor needed to be replaced. The vehicle was repaired; however, the failure recurred for the rear passenger door. The manufacturer was notified of the failure. The approximate failure mileage was 57,000.
- Albuquerque, NM, USA
The contact owns a 2014 Ford Edge. While driving at various speeds, the door ajar and interior lighting illuminated constantly. In addition, the doors would not lock. The vehicle was taken to a dealer where it was diagnosed that the door ajar sensor needed to be cleaned. The vehicle was repaired three times, but the failure recurred. The contact also stated that the battery had to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 5,153.
- Jacksonville, FL, USA
The contact owns a 2014 Ford Edge. While driving 55 mph, the driver side door opened independently without warning. The contact stated that the door ajar light illuminated intermittently on the instrument panel. The vehicle was taken to the dealer. The cause of the failure had yet to be determined. The manufacturer was made aware of the failure. The failure mileage was 50,000.
- North Royalton , OH, USA
The rear window of vehicle shattered simultaneous to turning the ignition switch. There was no impact to the window; it just shattered. Nothing dropped from the sky; the vehicle was parked in the driveway well away from traffic both vehicle and pedestrian. I repeat it just spontaneously shattered. There is only two thousand miles on this vehicle. This should not have happened.
- Houghton, MI, USA
The contact owns a 2014 Ford Edge. While idling, the vehicle stalled and the wrench warning light illuminated. The contact also stated that there was a loud abnormal noise coming from the transmission. The failure occurred on numerous occasions. The vehicle was taken to a dealer on several occasions where it was diagnosed that the main computer needed to be reprogrammed. The vehicle was repaired, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 3,500.
- De Pere, WI, USA
While trying to make a hands free call my sync quit working and the call had to be done manually using the in dash touchscreen.
- Burkburnett , TX, USA
- Lafollette, TN, USA