10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,850 miles

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« Read the previous 20 complaints

problem #41

Feb 042020

Edge

  • 120,000 miles
The driver said door won't register as closed so the door ajar light stays on. This then won't allow the doors to lock and keeps the dome light on. How do you know if the door is really shut or not ? it makes the car almost useless since it thinks the door is not shut and how do you know if it is or not.

- Sherman, TX, USA

problem #40

Jul 152019

Edge

  • miles
Door ajar / transmission not in park sensor is not working properly. Unsafe condition not knowing if door lock system is working properly. Have to stop numerous time while driving to check if door is actually closed and locked. Also will not allow interior lights to go off, and is safety issue when trying to drive at night. Extremely difficult to see due to lost of night vision. Ford motor knows of the issues for years but refuses to correct issue via a recall. The vehicle only has 31,000 miles on it.

- Boerne, TX, USA

problem #39

Oct 022019

Edge

  • 77,654 miles
The rear backup camera failed after 5 years. It would not present a proper image on the screen in the dashboard, rather it showed an image that was upside down or it was just blank. Dealer said it was form normal wear and tear (?) and it was over $1K to repair. Since it is relied upon when backing up the vehicle, it presented a significant safety issue to not have it operate properly.

- Katy, TX, USA

problem #38

Aug 272019

Edge

  • 92,485 miles
Driving my vehicle in traffic and it displayed a wrench symbol and start shaking lost power, had to drift to the side of the road in traffic. I had it towed to the dealer same day after 3 hours of being on side of the road they said it was the oil cap had came off, but you could not go but 20 mph. Would like to know whys hasn't anyone issued an recall on this year model. To cover the cost of this issue, could have lost my life. Please consider issuing a full recall.

- Strong, AR, USA

problem #37

Aug 122019

Edge

  • 52,300 miles
Driver "door ajar" light remains on. Doors will not lock while car is in drive. Warning lights such as "engine on" and "transmission not in park" are also posted. Warning lights reappear when vehicle comes to a stop. Silence warnings by pushing the ok button on the left of the steering wheel. Dome lights remain on when car is parked. Problem seems to be intermittent. Seems to be related to the locking mechanism or switch on the door.

- American Fork, UT, USA

problem #36

May 202019

Edge

  • 100,100 miles
While my wife was driving home from work, our 2014 Ford Edge completely shut down. She had no control of anything. Luckily she was able to coast onto the side of the road without being hit from the rear. In the dash, the "wrench" icon displayed with a message alerting her to see manual. It has been 3yrs to the date since we've purchased the car and nothing like this has ever happened. This seems to be an issue that was happening to other Ford Edge's in 2013. As Ford is about safety, I'm personally outraged that this issue is still happening with no resolve. What if she had gotten hurt; what if she had hurt someone else due to this issue.

- Kannapolis, NC, USA

problem #35

Mar 042019

Edge

  • 78,000 miles
We are experiencing high levels of exhaust gases inside the passenger cabin of a 2014 Ford Edge. The exhaust fumes are noticeable when idling for extended periods and are most pronounced when accelerating at highway speed. Exhaust gases can reach high levels so uncomfortable that windows must be rolled down to flush the passenger cabin. This condition has been reported to a Ford service department which indicated that a method of repair exists but no manufacturer recall has been issued to date. The condition is similar to that in the Ford Explorer that resulted in repairs to law enforcement vehicles.

- Gainesville, FL, USA

problem #34

Mar 202019

Edge

  • 73,000 miles
Advancetraclight continues to stay

- San5a Fe, NM, USA

problem #33

Feb 012019

Edge

  • 28,900 miles
"door ajar" alert stays on even though the door is fully shut. The alarm will keep going off while driving. It therefore leaves the interior dome lights on which can lead to the battery draining over night. Unable to lock the doors when the vehicle is in motion. Safety issue if you have kids or for a woman driving alone. The key fob won't be able to lock the doors when you leave the car parked.

- Boise, ID, USA

problem #32

Oct 062018

Edge

  • 78,000 miles
On Saturday Oct. 6 at approx. 9 P.M. with mild weather/temp. At 70 mph on left lane of highway in a construction zone with no emergency shoulder, wrench symbol appeared and it would not keep up to speed. Because of the sudden slow down, we were almost hit several times trying to get to the right. The speed dropped suddenly. Limped it along to what we "thought was a safe exit" and called state police. While waiting I kept the car on with hazard lights. Then two vehicles appeared tried to block us in and we believe rob us. I was able to hit the gas and get 1/4 mile before it did it again. Would not move, chugged and cut off. The suspicious people took off but it was terrifying to be so vulnerable and not be able to get away. It was towed by state police to closest dealer of the auto group we purchased from as a certified pre-owned vehicle. After reading online that this has happened to many, many people and how dangerous it is, I wanted to report it. This issue is going to kill people. It is the throttle body. The forums are loaded with people that faced this sudden dangerous situation.

- Chesapeake, VA, USA

problem #31

Aug 302018

Edge

  • 49,000 miles
Panoramic sunroof shattered while driving on a clear day on an open road.

- Barboursville, VA, USA

problem #30

Jan 122018

Edge

  • 45,000 miles
Driver side front door ajar sensor failure. Sensor reads door ajar when door is closed that which keeps interior lighting on, dash alarm/warning stays on and drains the battery and could potentially leave you stranded. Found many people with this same issue on the same door, other door or multiple doors on the internet and many youtube videos showing this failure with most Ford SUV style vehicles in this model and year range. Called several mechanics and was quoted $400 + dollars to replace sensor with same version sensor that which will soon fail again according to mechanics and others that have replaced the sensor from internet and youtube source.

- Sparks, NV, USA

problem #29

Jul 312018

Edge

  • 42,000 miles
Throttle body!!! I was driving down a very busy back road with a number of sharp turns throughout when a yellow wrench appeared on my dashboard and the car went into a full and immediate "limp mode." My car initiated limp mode on a very sharp turn with an inclining hill and I had nowhere to pull off to address the problem. I was finally able to restart my car and drove approximately 10 miles to work and my car would again go into "limp mode" 4 additional times throughout the duration of this trip. I'm lucky I wasn't killed. Please recall before someone gets seriously hurt or killed!

- North Huntingdon, PA, USA

problem #28

May 282018

Edge

  • 79,000 miles
Door ajar light stays on even when door closed causing bell to chime car is not in park. Took to dealership - they changed the latch. I rolled my window down on the way home and window would not roll back up. They said the cable just happened to break. Had to pay for that as well.

- Citrus Heights, CA, USA

problem #27

May 112018

Edge

  • 49,155 miles
While driving on busy road the vehicle went on limp mode, almost had rear end collision.!this is the second time this has happened.

- Lakeland, FL, USA

problem #26

Apr 022018

Edge

  • 54,895 miles
2 issues: 1. door latch sending signal that the car door is not closed. Takes multiple times of closing the door for the door ajar message to go away. Many Ford Edge owners modifying their vehicles in unsafe to get around this problem. Ford wants $600+ to fix. 2. the vista moon roof. The roof does not open and close properly. Many Ford Edge owners with this issue. Ford wants $3000 to fix this. People who have had it fixed had the problem return after a year. Please help

- Whittier, CA, USA

problem #25

Mar 312018

Edge

  • 31,740 miles
My sun roof exploded for no reason while I was driving the car on the highway.

- Copperopolis, CA, USA

problem #24

Mar 052018

Edge

  • 72,708 miles
Vehicle was being driven and without any warning went into a 'limp home mode', which is a total loss of acceleration, that is only enough power to give the driver speed between 35-40 mph. If on a freeway in the fast lane this would place a driver in a unsafe situation. Ford Motor Co. States there is no recall, but back in 2015 there was a customer satisfaction program where they corrected this problem at no charge to the customer.

- Palmdale, CA, USA

problem #23

Jan 182018

Edge

  • 48,000 miles
Right front axle failure warning of transmission not in park

- Ft. Smith, AR, USA

problem #22

Jan 012018

Edge

  • miles
When I put the vehicle in park it displays the "transmission not in park" light. When this displays you cannot lock doors properly. The only way to adjust this is to either tap the gear shift button for standard drive or restart and kill the car. Sometimes it works and sometimes it doesn't.

- Stratford, OK, USA

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