10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,694 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Oct 012022

Edge

  • miles
I had my oil changed last year upon seeing some suspicious activity during this oil change at Walmart, they were dishonest and lied to my face about my skid plate missing bolts underneath. I told them there's is no way my mobile mechanic put all four back on last night after it fell off while driving. So they lied to me. I filled a complaint. My car started driving weird. Then about two weeks later my car while in park, out of no where wouldn't reverse the steering wheel way locked it hard to turn. And sounded like a broken garbage disposal. It wasn't drivable.i have a2014 Ford edge sel. I ended up having it towed to Ford dealership in Tustin and I remembered that I had just saw online fright before the oil change that there was recalls three online pee my vin in a search. I dropped the keys off at Ford and put the the recall numbers on the envelope going they could look at it. I was told over the phone what the issue was she is be about $1900 to replace. I told him there's no way it is that expensive. The party was about $200 and the job should only take about 1-2 hours of even that.I told him I was homeless sleeping out of my car with my daughter 5, at the time what are my options. I told him I had mechanical breakdown coverage he called me back saying the claim for coverage was denied when I had talked to them they were waiting for the dealership to call over with necessary repairs information. So I already knew he was being deceptive she and dishonest. I asked him to email me a list of itemized by repairs that needed to be done to the office so i could see what i could afford. Hey emailed me a blank email no list of repairs. I emailed him back telling him there's was no estimate and if he could resend it. No response. ong story longer dealership refused service to my vehicle. my harmonic balancer remains an issue after I replaced it myself and local shop did the timing. Powersteering pump has air in it. Steering wheel locks when driving. Loud sounds.

- Lake Forest, CA, USA

problem #11

Nov 022020

Edge

  • 92,000 miles
Power transfer unit leaking after 80,000 miles, had the vehicle serviced to replace ptu and new ptu is also leaking. Other driving issues have occurred since including losing power steer capability on while driving at low speeds on uneven roads, unable to accurately recreate the issue as it is very intermittent. All check engine lights, wrench, and advancetrac dashboard warnings flash when electrical and propulsion systems malfunction.

- Milford, MI, USA

problem #10

Mar 202019

Edge

  • 73,000 miles
Advancetraclight continues to stay

- San5a Fe, NM, USA

problem #9

Dec 072018

Edge

  • 20,590 miles
Power steering went out while driving on the street. Approx 35 mph. Vehicle had 20,596 miles on it. Location southern California where the car is not exposed to cold weather. Similar to 15V250000.

- Buena Park, CA, USA

problem #8

Jun 202018

Edge

  • 42,000 miles
Car lost all driving function while in motion on a city street. It basically died. The shifter always shows an error of "not in park" when the car is in fact in park.

- Oakland, CA, USA

problem #7

Apr 032018

Edge

  • 43,000 miles
On April 3, 2018, my wife was driving our 2014 Ford Edge. As she was entering a curve at 35 mph, the 'low oil pressure light came on' and she immediately lost the capability to easily turn the steering wheel, and the car began to slow down rapidly. Fortunately, she was not on a freeway or she could have been seriously injured or killed. She realized that even though the engine was still running, the gas pedal would not work. I called planet Ford in houston where we purchased the car and I routinely have the car maintained. Anthony, the quick lane manager, told me to bring the car in. By then, we had checked the internet for similar occurrences and we had found that there had been thousands of similar reports and millions of dollars paid by Ford in lawsuits. Anthony told me that he would fix the car at no cost after I explained the details and told him that this should have been a 'recall issue'. they had serviced the car less one month earlier. On Tuesday, April 10th, I called and found that the car had been moved to the regular service area. It still was not fixed. Brad zook, the service manager, told me that I was going to have to pay for the repair even though I told him that anthony said it would be free.later that day, it was 'repaired' and we picked up the car. They had to replace the 'etb' which is exactly what the internet referred to. I called brad on Wednesday and asked how they diagnosed the problem. He said it was a combination of codes (strange) and my description of the problem. How do I know that this won't happen again, or some other malfunction that wasn't a recall, will happen next!?

- Spring, TX, USA

problem #6

Jul 012015

Edge

  • miles
The contact owns a 2014 Ford Edge. While driving 25 mph, the steering wheel seized and was difficult to steer left or right. Angela krause Ford Lincoln in alpharetta, Georgia was made aware of the failure and diagnosed that the steering was likely to fail while driving 25 mph or less. Originally, the shaft and the pump assembly were replaced in the vehicle, but the failure recurred. The dealer stated that the failure could not be duplicated and that the vehicle was performing normally. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Canton, GA, USA

problem #5

Mar 132018

Edge

  • 60,000 miles
I was driving in an alley way and something sounded like it broke and or came loose from the passenger side front suspension area. Which looks like it was a half shaft or steering component which in turn caused me to loose steering control and hit a curb and do further damage to my vehicle. Seeing if there have been any issues or reports with half shafts or steering components breaking or coming loose on suspension on 2014 Ford Edge's

- Simi Valley, CA, USA

problem #4

May 212017

Edge

  • 23,333 miles
The contact owns a 2014 Ford Edge. While driving approximately 35 mph, the vehicle suddenly stalled. The vehicle was taken to friendly Ford of las vegas (660 N. Decatur blvd, las vegas, nv 89107), but was not diagnosed. Previously, the vehicle experienced a power steering fluid leak and, when turning the steering wheel in either direction, a whining noise was present. The power steering pressure hose was replaced, but the whining noise continued. Also, while operating the vehicle, a fuel odor was present inside the cabin. The vehicle was taken back to the dealer, but the failure could not be duplicated. The manufacturer was notified of the failures. The failure mileage was 23,333.

- Las Vegas, NV, USA

problem #3

Sep 012016

Edge

  • 6,000 miles
The contact owns a 2014 Ford Edge. While operating the vehicle, the steering wheel became very difficult to turn. The vehicle was taken to the dealer (friendly Ford located in las vegas, nv), but they were unable to duplicate the failure. The contact retrieved the vehicle and the failure continued to occur. The manufacturer was notified of the failure and no assistance was offered. The VIN was not available. The failure mileage was 6,000.

- Las Vegas, NV, USA

problem #2

May 302015

Edge 6-cyl

  • 4,400 miles
I was driving my car down a side street when all of a sudden the dashboard flashed "low engine oil pressure" and I lost control of the steering, brakes, and gas. The car essentially just stalled out and just started rolling until I hit the emergency brake. I had the car towed to the dealership and after looking at it for two days they couldn't replicate the error and couldn't find anything wrong with the car. The computer registered no errors and I was told there was nothing they could do.

- Springfield, MA, USA

problem #1

Jul 012014

Edge

  • 4,000 miles
The contact owns a 2014 Ford Edge. While attempting to accelerate, the vehicle veered to the right without warning. The vehicle was taken to the dealer several times where the wheels were aligned and the tires were replaced, but the failure persisted. The dealer informed that the steering was functioning as normal due to the torque steering characteristics of the vehicle. The manufacturer was not notified of the failure. The failure mileage was 4,000.

- Milwalkee, WI, USA