Purchased a 2015 Ford Edge Sport in Sept. Since then have had a constant rubbing noise occurs within the panel on the drivers side overhead. The vehicle has been in 5 times to the dealer and they have yet to be able to fix it. Have contacted Ford directly and notified them that after 4 months and 5 tries, it needs to be taken care of immediately. Tyisha- Ford customer service rep was very rude to me and claimed that I have not taken it in and the dealer is waiting for me. Yet quite the contrary. I have contacted the dealer multiple occasions and have been in there multiple occasions - 5 to be exact for a total of 11 days. Ford customer service is terrible, very rude, unwilling to help and Tyisha (Ty for short) was down right disgusting. The deaelership claims they are trying to fix the problem, but have no support from Ford. Can't believe either one of them. Please save yourself a hell of a lot of frustration and money - do not buy a Ford. This is my first and for sure my last.

After the first day of purchase on 10/12/2015, noticed noises coming from next to and above the driver's head. On 10/19/2015 took the car to the dealer and was told the problem would take a few hours to fix. At the end of day was told the headliner needed to be removed and would take the whole day, however, the car would be ready at the end of the day on 10/20/2015.

At the end of the day on 10/20/2015 was told noise coming from air bag "curtain", technician was putting everything back together. Then told everything put back together, however, noise still there. On 10/212015 was told the noise was coming from a factory issue where the sunroof is "glued" to the frame and probably not enough glue used. Was told will have a glass person come out on Friday (10/23/2015) to "re-glue" it. This is a really nice, and expensive car, but the noise is so annoying it gives me a headache to drive it.

My biggest concern is that I have researched this "glueing issue" on line with older vehicles and that it will no longer appear to be a new car with only 250 miles on it. From what I have researched removing the head liner is a delicate issue, and now apparently the headliner in my brand new Ford Edge Sport has been removed and replaced two times already, and apparently will be removed and replaced a third time before 300 miles!