Ford knows about their Flexplate issues in the Edge and possibly the Escape. Here is my complaint. Purchased in 2016 my 2015 Edge from dealer that used as a shuttle with 11k miles. I purchased the 100k mile warranty and maintenance.

At 92,000 miles the transmission failed. A very hard stop and had it towed to the dealer. This was repaired under my extended warranty.

At 110k miles I had a service done, out of contract, however that's a separate complaint that these plans did not extend to 111k miles. About a week later I heard a not normal knocking. Upon returning to the dealer they indicated an inspection or diagnosis is required and that will be $175. I agreed. The diagnosis was a cracked flex plate. They also informed me that this is a known issue (3 separate service bulletins 2018 TSB 47398. 2019 TSB 19-2236 and 2021 TSN 2212) and it is not covered under a recall or warranty - and the quote would be $9500. They have indicated that due to the cracked or broken flex plate the crankshaft is damaged and the engine block will need to be replaced. I have never, or any mechanic I have asked, ever heard of a cracked or broken flex plate causing crankshaft damage. Of course I am extremely upset and still have 11 payments!

I have been working with Ford "customer care" and they are willing to cover some of these charges ($2500).

So I may have to pursue legal action.