The contact owns a 2015 Ford Edge. The contact stated that while driving at approximately 5 MPH, the transmission failed to shift as needed. The vehicle was towed to a dealer where it was diagnosed that the transmission and engine needed to be replaced. The transmission was repaired. The manufacturer was not notified of the failure. The failure mileage was 152,742.

- Woodbury, CT, USA

The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, the vehicle jerked with an abnormal sound coming from the engine compartment. The vehicle then lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart, but failed to shift into drive. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 58,000.

- Rockwell, NC, USA

The contact owns a 2015 Ford Edge. The contact stated while driving 75 MPH, the vehicle was shuddering, and there was an abnormal sound coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed that the flex plate was fractured, which caused damages to the flywheel, the torque converter, and the transmission fluid pump. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 22N12. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

- Canton, GA, USA

My 2015 Ford Edge was in my garage. I opened the garage door to leave and started the vehicle. It said my hatchback was open. I got out to shut it and left the driver door open. Upon closing the hatch my vehicle began rolling backwards. I was hit in the leg and shoulder while getting out of the way of the car. I also sustained cuts on my hand from the open car door. We have a steep approach to our garage and live on an acreage with timber. The vehicle rolled down the approach to the garage and into and through the timber before it hit a tree big enough to stop it. At the body shop the repairman said he moved the car and put it in park and got out but the car then began rolling back on him as well. He was able to get in and stop it. Insurance has declared the car a total loss. I saw some 2015 edge vehicles had recalls for possibly rolling after being put in park. The NHTSA campaign id is 22v413000. My VIN number was not included in the recall so I wanted to report it in case it should have been.

- Indianola , IA, USA

The contact owns a 2015 Ford Edge. The contact stated while driving approximately 65 MPH, there was an abnormal rattling sound coming from underneath the floorboard. The contact stated that the vehicle stalled. The contact pulled off the roadway. The contact stated that no warning light was illuminated. The contact had the vehicle towed to a dealer, where it was diagnosed and determined that the transmission flex plate had fractured and needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The contact later took the vehicle to the local dealer and was notified of Customer Satisfaction Program: 22N12 - Rattle Noise at the Transmission Bellhousing Area -?" Flex plate Cracks, associated to his VIN; however, the vehicle was no longer covered under the warranty or mileage extensions. The failure mileage was approximately 129,000.

- Saint Cloud, FL, USA

The contact owns a 2015 Ford Edge. The contact stated while driving 6 MPH, the contact heard an abnormal sound, and the vehicle started jerking while attempting to accelerate. The contact stated that the failure seemed like the brake pedal was being depressed while accelerating. The vehicle was towed back to the residence. The vehicle was then taken to an independent mechanic and was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.

- Crestview, FL, USA

I received a Customer Satisfaction Program Notice in June 2023 #22N12 regarding the flex plate, transmission fluid pump and torque converter but the 100% coverage ended on 2/28/23. I was told by Ford on 7/3/23 that I should have received the notification in September 2022 but I did not. The representative told me that others have reported same problem in the last week or so. The Complaint number given to me by Ford is CAS43676484. I also submitted another complaint with nhtsa.gov number 11530072. I am unable to pay for this repair due to being on SS Disability since 2017 and also becoming a widow on 2/12/22. Please contact me with any available assistance with these issues which I was not properly notified of and am suffering hardship due to problems known by Ford with my vehicle I purchased in good faith.

- Ellijay, GA, USA

The contact owns a 2015 Ford Edge. The contact while driving 30 MPH and making a left turn, the steering wheel was resistant, and there was an abnormal rattling sound coming from the front end of the vehicle. There was no warning light illuminated. Additionally, the contact stated that the vehicle made an abnormally loud rattling sound while depressing the accelerator pedal and the rattling sound increased as the speed increased. The vehicle was taken to the dealer, where the contact was informed that the VIN was included in Ford Campaign Number: 22N12, which might be related to the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 22N12 because the campaign had expired. The contact stated that she had not received a notice for the manufacturer-??s campaign. The failure mileage was approximately 142,661.

- Richton Park, IL, USA

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, she smelled a burning odor inside the cabin of the vehicle. After pulling over to visually inspect the engine compartment, she observed black smoke coming from the engine. Upon restarting the vehicle and shifting into drive, the contact stated that the transmission failed to shift out of neutral, and the vehicle rolled backward before going into the intended gear. The vehicle was taken to the dealer, who determined that the oil pan needed to be resealed and the gaskets needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 90,000.

- Chino Hills, CA, USA

The contact owns a 2015 Ford Edge. The contact received notifications of the NHTSA Campaign Number: 22V413000 (Power Train) and 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Prudenville, MI, USA

While driving at highway speeds, the transmission will make a loud bang and it feels like you ran over an object on the road. The vehicle momentarily (up to 5 seconds) looses all acceleration. This has happened many times, but most concerning is when this happens while entering onto the highway and merging into traffic or passing on a 2 lane road within a passing zone and power is lost and there are oncoming vehicles. This has been reported to the local Ford dealership numerous times, but the same response is received each time, "unable to duplicate transmission problem). The first time this occurred was 02/26/2021 and has continued (25 incidence I have documented) to the most recent time 05/25/23.

- Middleburg, PA, USA

The contact-??s son-in-law owned a 2015 Ford Edge. The contact stated that after she placed the vehicle in park while on an incline, she exited the vehicle however, the vehicle rolled down the hill. As a result, another vehicle crashed into the vehicle. No injuries were sustained. No medical attention was required. A police report was filed. Additionally, the contact stated that upon inspection by law enforcement, the vehicle remained shifted in park (p) The vehicle was towed to a tow lot and deemed a total lost by the insurance company. The contact stated that upon research she noticed that the vehicles Y/M/M had a recall for the NHTSA Campaign Number 22V413000 (Power Train). The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

- Valley Springs, CA, USA

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Swannanoa, NC, USA

The engine runs rough condition, Check Engine Light will illuminate and white exhaust smoke coming out from the tail pipe. It exibits a high consumption of coolant. Possible cause is due to coolant intrusion into the cylinder which triggers a misfire. Driving it into the free is very dangerous if you car will stall in the middle and could cause an accident.

- Nottingham, MD, USA

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Portsmouth, RI, USA

The contact owns a 2015 Ford Edge. The contact had received notification of NHTSA Campaign Number:?22V413000 (Power Train) however, the parts to do the repair were unavailable. The contact stated that when her daughter started the vehicle and shifted the gear from park(P) to reverse(R), the gear failed to shift. The check engine light was illuminated and the gear was then shifted into the opposite gear that the contact's daughter attempted to shift into. The contact's daughter applied the emergency parking brake and turned off the vehicle due to being inoperable. The vehicle was then towed to a local dealer where it was diagnosed that the shifter bushing needed to be replaced; however, the remedy parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the remedy parts were not yet available and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 150,000.

- American Falls, ID, USA

The contact owns a 2015 Ford Edge. The contact stated that the transmission not in park message was displayed. The gear shifter was stuck in the park position and failed to move. Additionally, the battery was inoperable. The contact called the local dealer who suggested that the vehicle be towed in for service. The contact stated that the powertrain was repaired in August 2022. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 22,000.

- Fairfax, VA, USA

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect for 20V469000. VIN tool confirms parts not available for 22V413000.

- Pensacola, FL, USA

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sparrow Bush, NY, USA

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

- Baldwin Park, CA, USA