10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
30,961 miles

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« Read the previous 20 complaints

problem #128

Apr 052023

Edge

  • miles
The car's ENTIRE ENGINE needed to be replaced due to coolant intrusion in cylinder three - at a cost of $7,000 - through no fault of mine. The car had had absolutely no problems up until this time, and the prescribed regular maintenance was preformed religiously. When "Googling" Ford Edge coolant intrusion, I found that numerous Ford owners with 4-cylinder turbo engines have had to have their entire engines replaced due to this apparently well-know problem. Some with less than 50k miles. I was also told by the dealership service department, that the engines have not been redesigned, so that this new $7k engine, may well develop the same problem! I am forced to pay the $7,000 repair bill, otherwise it would have no trade-in or sale value, and would just be a very large lawn ornament. This is an insanely expensive repair bill for owners, for a design flaw that apparently Ford knows well about. Please help! Thank you.

- Fairfax, VA, USA

problem #127

Mar 172023

Edge

  • miles
Engine check has been on for the last month. Prior to that the light was on with an error code P1450 stating I need to replace the Evan vap canister, which was done yet the light after only a day came back on. Now the engine check light is stating P0456 and anytime I go to fill up the car turns off and needs to be jump started.

- Cedar Park, TX, USA

problem #126

Feb 122023

Edge

  • miles
Vehicle is at 72,511 miles and suddenly started to misfire in idle. The vehicle is displaying coolant intrusion and I have video proof of coolant dripping into the 4th cylinder while running a pressure test on the coolant system and using a borescope. There is no maintenance that could have been done to prevent this issue as it is a clear design flaw. Based on TSB: 19-2208 the only repair is an engine block replacement. This car is now at risk to overheat, fail on a busy free way, and needs a repair that is too expensive for a customer to take on due to Ford-??s poor design. Someone should not have to be seriously injured or be killed in order for this recall to be issued. People deserve better and this is very unethical to not recall the engine. Please require Ford to recall this vehicle-??s engine.

- La Crosse, WI, USA

problem #125

Feb 272023

Edge

  • miles
The engine runs rough condition, Check Engine Light will illuminate and white exhaust smoke coming out from the tail pipe. It exibits a high consumption of coolant. Possible cause is due to coolant intrusion into the cylinder which triggers a misfire. Driving it into the free is very dangerous if you car will stall in the middle and could cause an accident.

- Nottingham, MD, USA

problem #124

Jan 012023

Edge

  • miles
Been mis fire codes and air leak codes. now dealer say coolant get to cyclinders, need new engine. seems there is class action law suit filed for this issue

- Fort Wayne, IN, USA

problem #123

Dec 122022

Edge

  • 115,000 miles
The contact owns a 2015 Ford Edge. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train) and was informed that the check engine warning light was illuminated. The contact stated that the check engine warning light was not illuminated before the vehicle was taken to the dealer. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.

- Bolivar, OH, USA

problem #122

Nov 172022

Edge

  • 70,000 miles
The contact owns a 2015 Ford Edge. The contact stated that upon start of the vehicle, the engine started to sputter with the check engine warning light illuminated. The contact took the vehicle to a dealer where the vehicle was placed on a code reader; the code reader discovered that coolant had leaked into the engine pistons which damaged the engine long block. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

- Santa Monica, CA, USA

problem #121

Sep 012022

Edge

  • 80,000 miles
The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that coolant was leaking into cylinder #1, causing damage to the spark plugs. The mechanic replaced the spark plugs; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the engine misfired due to coolant leaking into cylinder #2, the engine block, and the engine oil, causing damage to the spark plugs again. The vehicle was then taken to the dealer, where it was diagnosed that there was sludge in the engine oil and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

- West Chicago, IL, USA

problem #120

Sep 292022

Edge

  • miles
Currently my 2015 Ford Edge 2.0 Eco boost has a blown motor. This is due to an issue that Ford currently knows about. However ford has only done a recall on the 1.5 Eco boost. June 9th 2022 Ford put out to dealerships a Technical Service Bulletin stating there is a known issue with the motor. Coolent can leak into the motors causes them to blow, misfire, and potentially catch on fire. I feel that this is a huge safety issue as well as cost to the consumers. I have attached below the TSB from ford stating they know of the issue and the current recall in the 1.5 eco boost motors.

- Plattsburgh , NY, USA

problem #119

Nov 032022

Edge

  • 83,000 miles
The contact owns a 2015 Ford Edge. The contact stated that after having routine maintenance performed on her vehicle at a dealer, the engine started to rumble. The next day, the check engine warning light illuminated, and the vehicle was taken back to the dealer. The dealer diagnosed the vehicle with engine failure as a result of coolant that had leaked into cylinder #1. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle and that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was 83,000.

- Potomac, MD, USA

problem #118

Feb 252022

Edge

  • 147,410 miles
The contact owns a 2015 Ford Edge. The contact stated that the check engine warning light illuminated, and a message of cylinder #2 misfire was displayed. The contact took the vehicle to a certified mechanic who stated that coolant was leaking into the cylinder causing the misfire. The contact was informed that the failure was not covered under the warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 147,410.

- Shawnee, KS, USA

problem #117

Sep 292022

Edge

  • miles
Water pump failed. This has been confirmed by an independent service center. Found this issues as the car leaked entire reseviour of coolant. Fortunately this was found while the car was parked. However the issue makes the car immediate undriveable to prevent further damage and has to be towed. Were it not found while parked, the engine would have completely shut down in motion. Approximately a $2,500 repair as it currenlty sits.

- Meridian, ID, USA

problem #116

Oct 112022

Edge 4-cyl

  • miles
My car all of a sudden started making a very loud clanging noise on start up. I took to Ford Dealer in Devine. Service said it sounded like a belt, but no one could actually look at it since they were backed up for 3 weeks. I spoke to [XXX] there. My husband took two different mechanics and they both said fly wheel. We told them to fix. When mechanic got in there to change he said that the flywheel was cracked in 4 places. It has almost ready to completely fall apart. He said that was not normal for a flywheel to do that. After doing some reach we found out that this happened to many Ford Edges (different years) and the short block is the problem. This could have ended very badly if flywheel would have went to pieces while driving. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Devine , TX, USA

problem #115

Aug 032022

Edge

  • 134,000 miles
The contact owns a 2015 Ford Edge. The contact stated while driving 35-40 MPH, the coolant warning light was illuminated. The contact was able to continue driving. The vehicle was taken to a local Pep Boys Auto Parts and the coolant reservoir was refilled. However, the failure reoccurred while driving with a message was displayed indicating that the engine power was reduced to prevent a failure. The vehicle was taken to the dealer where it was diagnosed that cylinder #3 was misfiring; and the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 134,000.

- Belleville, MI, USA

problem #114

Sep 012022

Edge 4-cyl

  • miles
I had my engine light come on several months ago. Driving down the highway, my car went from 55 to 20 mph and that-??s all the faster I could get it to accelerate.Took to a mechanic and hooked it up to his reader and showed it was an engine misfire. Oil and fluids have been changed on time every year. The car has less than 60,000 miles on it. Lost heat and here there was very low coolant. Replenished the coolant and the next day was gone. Took back to mechanic and there was no external leak. Upon further inspections, it was determined that the coolant is leaking into the engine and only solution is a complete engine replacement. This is a huge safety issue. I am so thankful that I was driving on the highway with no traffic that day or it could have been a lot worse. Please make this issue into an immediate recall for the safety of all us drivers with these vehicles.

- Rostraver, PA, USA

problem #113

Jun 062022

Edge

  • 108,000 miles
The contact owns a 2015 Ford Edge. The contact stated while driving 25 MPH, he heard a loud rattling noise coming from the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine flex plate was fractured and needed to be replaced. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA. The failure mileage was 108,000.

- Lansing, MI, USA

problem #112

Jun 032022

Edge

  • 70,000 miles
The contact owns a 2015 Ford Edge. The contact stated while driving at approximately 40 MPH, the check engine warning light illuminated and started flashing. The contact stated that as she slowed for a traffic light the vehicle started to idle rough and the vehicle started to shake. The contact stated that when she came to a stop the vehicle would not move forward when she took her foot off of the brake pedal and depressed the accelerator pedal. The contact drove the vehicle to her residence. The vehicle was towed to a dealer where it was diagnosed that coolant had intruded into cylinder #1 and #3. The mechanic determined that several engine parts needed to be replaced. The contact did not remember which parts needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

- Glendale, AZ, USA

problem #111

Feb 252022

Edge

  • miles
I bought this vehicle and within 2 hours engine light came on. It was diagnosed cylinder 1 misfire. After spending $700 later on spark plugs, engine coil pack, oil change, rear differential, and engine oil flush, it was diagnosed with a coolant leak into the engine. Within 3 weeks of buying the vehicle i now have to replace the whole engine. This is costly- and shouldn-??t be happening. Ford should be replacing this free of cost with as many issues and people have this problem rather than just submitting a service bulletin.

- Wausau, WI, USA

problem #110

Apr 052022

Edge

  • miles
TSB 19-2346 coolant intrusion to cylinders. Latent Factory Defect that has no preventative maintainability. Only cure us to replace the whole engine that cost over 8000$ dollars.

- San Francisco, CA, USA

problem #109

Mar 082022

Edge

  • miles
EcoBoost engine has a design flaw in the engine block and cylinder head that allow coolant to leaks into the cylinder

- Columbia , SC, USA

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