The contact owns a 2015 Ford Edge. The contact stated while driving at highway speeds, the engine temperature gauge indicated that the engine was overheating with the check engine warning light illuminated. After adding coolant there was white smoke coming from the exhaust tips. The vehicle was taken to the local dealer who diagnosed that the coolant had leaked into cylinder #1. The contact was informed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 114,000.

- Oakland, FL, USA

The contact owns a 2015 Ford Edge. The contact stated that an excessive amount of coolant was leaking from the engine. The vehicle was taken to an independent mechanic where the mechanic discovered a white, milky residue on the oil cap. A code reader was used which determined that coolant had leaked into cylinder #3. The contact was informed that the head gasket needed to be replaced. The mechanic notified the dealer and was informed that there were no recalls on the vehicle. The contact called the dealer who claimed to have no knowledge or record of a conversation about the vehicle. The manufacturer was then notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000.

- Girard, PA, USA

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was consuming an abnormal amount of coolant. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that there was coolant leaking into the engine. Additionally, one cylinder needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was instructed to call the NHTSA Hotline for assistance. The failure mileage was approximately 94,880.

- La Verne, CA, USA

The contact owns a 2015 Ford Edge. The contact stated that upon starting the vehicle or while the vehicle was idling, the engine started to sputter, and the check engine warning light illuminated. The contact stated that while driving at undisclosed speeds, there was a misfire in the engine. The vehicle was taken to an independent mechanic where it was diagnosed that cylinder #3 and #4 were misfiring and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred the following day with the check engine warning light illuminated. The vehicle was then taken back to the independent mechanic where a borescope test was performed, and it was diagnosed and determined that the reservoir was consuming an excessive amount of coolant. Additionally, there was a crack in the engine and that the engine needed to be replaced. The dealer and the manufacturer were notified of the failure and the contact was informed that the vehicle was out of warranty and no further assistance was provided. The failure mileage was approximately 74,000.

- La Crosse, WI, USA

The contact owns a 2015 Ford Edge. The contact stated that upon start of the vehicle, the engine started to sputter with the check engine warning light illuminated. The contact took the vehicle to a dealer where the vehicle was placed on a code reader; the code reader discovered that coolant had leaked into the engine pistons which damaged the engine long block. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

- Santa Monica, CA, USA

The contact owns a 2015 Ford Edge. The contact stated that the check engine warning light illuminated, and a message of cylinder #2 misfire was displayed. The contact took the vehicle to a certified mechanic who stated that coolant was leaking into the cylinder causing the misfire. The contact was informed that the failure was not covered under the warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 147,410.

- Shawnee, KS, USA

The contact owns a 2015 Ford Edge. The contact stated while driving 35-40 MPH, the coolant warning light was illuminated. The contact was able to continue driving. The vehicle was taken to a local Pep Boys Auto Parts and the coolant reservoir was refilled. However, the failure reoccurred while driving with a message was displayed indicating that the engine power was reduced to prevent a failure. The vehicle was taken to the dealer where it was diagnosed that cylinder #3 was misfiring; and the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 134,000.

- Belleville, MI, USA

The contact owns a 2015 Ford Edge. The contact stated that after refueling, the vehicle hesitated to start and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved codes P456 and P1540. The mechanic stated that the failure was caused by the purge valve assembly. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

- Ontario, CA, USA

The contact owns a 2015 Ford Edge. The contact stated that she had initially noticed oil leaking onto her garage pavement. As the failure persisted, the contact brought the issue to the attention of the dealer who informed her that the defect was related to improper service rendered by the independent mechanic that serviced her oil change. As the failure worsened, the same independent mechanic informed her that the oil leak could potentially lead to a vehicle fire. The vehicle was taken back to the dealer who then discovered that an oil leak had leaked from the seals in the reservoir; the vehicle was repaired. The contact also stated that upon start of the vehicle, the engine would vibrate without warning. The contact brought the vehicle to Rowe Auburn (699 Center St, Auburn, ME 042100) where they diagnosed the vehicle with a defective flex plate. The contact discovered that the flex plate had been placed under recall however, her vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.

- Lisbon, ME, USA