Wife was on a trip. On April 27 2022 there were no warning lights or messages that she noticed. On arriving at her destination, tried to open rear hatch several times. Also tried button on the dash and attempts to manually pull up on hatch nothing would open it. Crawled into back to retrieve luggage then locked the vehicle for the night. Next morning tried to unlock the passenger door and would not work. Seemed that battery was to low to allow door lock to operate. Called tow service next morning. Service opened door and had to charge battery. Service said hatch not closed sufficient to let entry lights to stay on discharging the battery. At that time, dash button opened the hatch for technician. Ran car enough to charge battery. Wife left for return trip later on April 30 2022, at which time hatch would again not open. This is a safety issue If not able to open hatch to escape the vehicle in emergency or if power is lost. There is also no hatch emergency release for quick escape from vehicle. At this time the problem still exists. It is May 1 2022. I am calling Ford dealer and insurance rep. tomorrow May 2, 2022 to ask about this problem and see if any recalls apply. Please recall because of this issue. Thank you.

- Grass Valley, CA, USA

The car has multiple rust locations on the car and peeling at an alarming rate. Vehicle is available for inspection. In reviewing the origin report; it appears the car was built from scrape and unknown to purchaser. Door may fall off! Inspected by Liberty Ford. Sold at well above lot price. No recall yet. Door may fall off etc.

- Cleveland, OH, USA

Rear window shattered on its own. I know it sounds crazy but it happened to me. The window blew up right above my head. I searched it on Google it actually happens a lot on this suv. A little odd there-??s no recall on the window just magically shattering.

- Aberdeen , WA, USA

Wire harness worn through in passenger door. Wire harness retaining clip is located incorrectly and not attached causing the wire harness to rub on the inner door frame brace causing the power window motor to burn out filling the cabin with smoke possible fire danger.

- Taylorsville , UT, USA

Vehicle suddenly accelerated uncontrollably. Incident occurred in a parking lot. Car spun around, but no damage was sustained. Incident lasted for about 30 seconds and then vehicle shut off completely. Dealer performed diagnostic but could not find any problems.

- Savannah, GA, USA

On my driver side floor floor, there's a puddle of water that will not evaporate. And it's starting to make the carpet smell musty. What is causing the water not to drain?

- Elkhart, IN, USA

I received the recall letter dated October 2019 and have called several times to get this part replaced. Each time I was told they are awaiting parts. It soon will be year 2022 and this part is still not available. How can they authorize dealers to repair and not provide the parts. This is totally unacceptable for them to keep stating they don't have the parts. This was way before COVID so they can't use that as an excuse. I have had this automobile at least 3 years and it was expensive and I feel like I got ripped off and now own junk.

- Wynnewood, PA, USA

My panoramic vista sunroof has cracked. The cracks are wavy and everywhere on the rear passenger side. This cracked at 52k miles I also have just replaced the flex plate that cost me $2,275 and 1 month without driving my vehicle. I have 68k miles on this vehicle currently. My transmission fluid was BLACK when they replaced my flexplate as well.

- Bozeman, MT, USA

I am filing a complaint because my recall repair has not been resolved! I was given an appointment several weeks ago and it was cancelled due to part not provided to dealership for my repair. Previous to my going into the shop, a letter had been sent providing a date to come in. Still no reschedual date. It has been several weeks now. I would like to get this resoved!

- Cleveland, OH, USA

My panoramic sunroof has a stress fracture crack in it. There was no rock that struck it or anything else. My vehicle has not been in any accident. I opened the shade to let the sun shine through and discovered the crack. My husband and I have done research and found that a lot of these have shattered. We understand there is not a recall on these. Is there anything that can be done?

- Reno, NV, USA

The rear back window in my 2015 Ford Edge just shattered out of no where after shutting my door. I've done some research and apparently this has happened to many others as well. I will now be paying out of pocket for what is obviously a factory flaw.

- Madison, WI, USA

It is making a loud diesel noise on idle or less than 10 miles per he. When going faster the noice goes away it is doing this all the time

- London, KY, USA

I went to go to grocery store and noticed my back window had shattered, it appeared to have imploded from inside to outside of car as glass was still in place, just shattered and was bulging to outside of vehicle with glass on driveway and none on inside of car until I opened door and lightly shut door back and a small chunk then fell inside of car, my car had been stationary at time it happened, I drove car earlier this am to church and had no issues, outside temperature was 38 degrees and windows were fogged up, so I did turn on front and back defrost for about 10 minutes until cleared up, time I got home from church, it was about 12:45pm, the outside temperature was around mid 50's, window was fine when I parked in driveway, then about 5:30pm I went to get in vehicle and noticed back glass shattered, I did look at it closely to make sure it was not intentionally broken, I took several photos to show window pushing outwards. I looked online and found many complaints about same issue but no Ford recalls.

- Raleigh, NC, USA

Discovered non-impact wavy cracks on the back panel of my panoramic sunroof as it was parked in a parking lot at walgreen's. was not parked under any trees or other structures. Car stays in garage and roof is rarely used. Upon an internet search, this appears to be common with Ford Edges and there is a class action lawsuit. This is a manufacturer defect.

- Venice, FL, USA

The lift gate when it's open will randomly start closing on its own. No button has been pushed at all and it just starts closing. It does not sense that anyone is there and if I don't move quickly enough out of the way it would close on me. It has done this many times and most recently this morning as I was taking some things out of the back and and the lift gate started closing on its own and hit me in the head and I moved out of the way as quick as I could. I'm very nervous if one time I may not be able to get out of the way in time.

- Parker, CO, USA

Sun roof glass has cracked and has been advancing as time progresses, it cannot be felt from under or top of the glass.

- Los Angeles, CA, USA

While parked in my home garage, about 3-5 min after turning off my vehicle, the back window exploded and shattered. The explosion was loud enough to be heard throughout the inside the house with the garage door shut. Time was approximately 8:30 pm. Prior to parking the car I had commuted approximately 7 miles from work. I did use the front and rear defrost for approximately 5 minutes of the commute, but had switched to normal auto temperature control for most of the drive. It was about 35 degrees outside.

- Granger, IN, USA

The back section of the panoramic sunroof glass has developed a crack. No obvious external strike. The vehicle is parked inside in a tempered environment. When searching for glass replacement, I found a number of similar complaints.

- Cleveland, TN, USA

Hello I have a 2015 Ford Edge titanium with the panorama sunroof and it cracked for no apparent reason! the vehicle only had 49000 miles when I purchased it and it cracked with me only have put a few thousand miles on it! I never open the sunroof and I had took it to the Ford dealership I bought it from and the extended warranty will not cover it! I had taken it to a glass company to see if they could figure out why it cracked and they seem no impact marks anywhere. They said that the glass had failed from either heat or a imperfection in the glass. So I got online and was researching if anyone else has had the problem and there are a lot of people that have had the same issue! some people reported it having happened to them multiple times. Thank you for reading this I believe something needs to be done to get this fixed right!

- Oakville, WA, USA

My panoramic moonroof is cracked. There's no visible sign of damage and it appears that this is a systemic problem with the Ford Edge moonroof's.

- Orlando, FL, USA