I was pumping gas and the back glass just shattered sounded like a bomb going off

- Abingdon , VA, USA

I believe there's a Manufactuing defect with my rear defrost. I woke up this morning to my back windshield blowing out. The temperature was not cold nor there was nothing felled on it. My car was parked in my driveway.

- Akron, OH, USA

In june of 2022, the vehicle was exhibiting symptoms of hard to start especially after refueling, stalling, and poor drivability and the check engine light was illuminated.This vehicle was taken to local ford dealer (dowling ford- cheshire, ct) and diagnosed as a faulty fuel vapor separator (aka purge valve/solenoid) Ford part # f2gz-9d289-a. The dealer performed diagnosis/repair/replacement of this part at a total cost of approximately $600. The problem appeared to have been fixed, but now on 10/15/2024 the same issue re-appeared, and once again the dealer has determined same part has failed and now will cost $729 for diag/repair/replacement. This repair is just outside of the 2 year parts and labor warranty provided by ford and/or dealer. According to my online research this is a well known and common problem with these vehicles as well as many other similar ford vehicles which a recall HAS been issued for, and driver/occupant safety is gravely affected because this issue can cause stalling, poor throttle response, inability to start, and general poor driveability which seriously affects safety and cause a crash or cause driver to be unable to avoid a crash or other danger. Ford motor co and ford dealer refuses to accept responsibility for this issue and will not offer any assistance for repair. As of 10/29/24 the vehicle has not been repaired yet, and vehicle and parts are available for inspection.

- Waterbury, CT, USA

Engine light and problem with catalytic converter 2015 ford edge sel and seat driver ac air blowing make seat cold.

- San Antonio, TX, USA

My radiator fan will randomly turn on after my car is off and then won-??t shut off until my battery is dead.

- Saint Joseph , MO, USA

There is an oil pan gasket leak on this vehicle.

- Cottage Grove, MN, USA

Rear sunroof shattered spontaneously

- Desert Hills, AZ, USA

My 2015 Ford Edge was in my garage. I opened the garage door to leave and started the vehicle. It said my hatchback was open. I got out to shut it and left the driver door open. Upon closing the hatch my vehicle began rolling backwards. I was hit in the leg and shoulder while getting out of the way of the car. I also sustained cuts on my hand from the open car door. We have a steep approach to our garage and live on an acreage with timber. The vehicle rolled down the approach to the garage and into and through the timber before it hit a tree big enough to stop it. At the body shop the repairman said he moved the car and put it in park and got out but the car then began rolling back on him as well. He was able to get in and stop it. Insurance has declared the car a total loss. I saw some 2015 edge vehicles had recalls for possibly rolling after being put in park. The NHTSA campaign id is 22v413000. My VIN number was not included in the recall so I wanted to report it in case it should have been.

- Indianola , IA, USA

I-??m not a car expert. However, this suv has been rusting for some time in (1) one spot. Why? Because there seems to be a manufacture defect in or on the door body structure. I am concerned that the rust my be effecting my safety when driving and May fall off eventually. Causing injury. I can not get an explanation from FORD as the why this is happening! Other than it must be a manufacturer issue/defect etc.

- Lyndhurst, OH, USA

*Rear window shattered. Yes for inspection if done in next couple days before repair. *Loud bang was startling. Thought someone hit me. yet

- Clyde, OH, USA

Moonroof stuck open. Motor will not work. Cannot close moonroof or shade. I had to use a tarp to cover the hole in the roof until I could get it to the dealer to close the roof. They charged me $114.40 plus tax. They advised I not try to open it again because it may never close. Sea Breeze Ford mechanic told me the repair would be between $2K and $7K. This is outrageous. My personal mechanic said I should contact Ford directly for a resolution. I did and they said there is nothing they can do since there is no recall at the moment. I am now contacting your department for help.

- Bradley Beach, NJ, USA

Our vehicle was making very loud noises and the cooling fan kept running. We took the car to the Ford Dealership as it has some recalls that needed to be fixed and we needed some general maintenance performed. The dealer let us know that the water pump had a crack and needed to be repaired immediately. I looked online and it appears that this is a known issues with Ford vehicles. This was a very costly repair because they had to take out the engine to be able to reach the water pump. We were advised that if this was not repaired the leak could reach the engine and cause total failure. This amounted to $3166.71 for labor and parts. https://topclassactions.com/lawsuit-settlements/lawsuit-news/ford-class-action-lawsuit-and-settlement-news/ford-class-action-alleges-vehicles-contain-defective-water-pumps/

- Cary, NC, USA

I received a Customer Satisfaction Program Notice in June 2023 #22N12 regarding the flex plate, transmission fluid pump and torque converter but the 100% coverage ended on 2/28/23. I was told by Ford on 7/3/23 that I should have received the notification in September 2022 but I did not. The representative told me that others have reported same problem in the last week or so. The Complaint number given to me by Ford is CAS43676484. I also submitted another complaint with nhtsa.gov number 11530072. I am unable to pay for this repair due to being on SS Disability since 2017 and also becoming a widow on 2/12/22. Please contact me with any available assistance with these issues which I was not properly notified of and am suffering hardship due to problems known by Ford with my vehicle I purchased in good faith.

- Ellijay, GA, USA

The Panoramic Vista Glass Sunroof on my 2015 Ford Edge shows many cracks along the front edge of the glass for no apparent reasons. This was discovered recently on a calm cloudy day. I've attached some pictures at different angles. This roof has the potential to explode if going on a high speed. I'm surprise to discovered that their is no recall issue for this model, but on other Ford Models with Panoramic Glass Sunroof. Please investigate and add this Make/Model to Ford Panoramic Vista Glass Sunfoof Recall List. No vehicle should have a roof top crack for no apparent reason. I'm afraid to even open the soft divider separating the car riders from the glass sunroof.

- Springfield, VA, USA

I called KILLEEN -FORD Servlce department and spoke to a lady to make an appointment for my recall but I was told I don't have an active recall for this vehicle. I called FORD HQ Customer Relationship right away and verified the recall and it is still ACTIVE RECALL. I was unable to make an appt for the recall. Now my questions are; How can I trust Ford in city of Killeen that they fixed previous RECALL " How do I know that they will fix this current recall" Putting others life in danger no have excuse! I will keep a copy of this message for legal complain Thank you very much [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Killeen, TX, USA

all lug nuts have swollen and do not allow me to change my own tires. I was left on the side of the road for FOUR hours because the tire changing items ford placed in my vehicle would not work on the swollen lug nuts. I had the vehicle towed to a tire shop and had to pay to replace all 20 lug nuts.

- El Paso, TX, USA

Engine check has been on for the last month. Prior to that the light was on with an error code P1450 stating I need to replace the Evan vap canister, which was done yet the light after only a day came back on. Now the engine check light is stating P0456 and anytime I go to fill up the car turns off and needs to be jump started.

- Cedar Park, TX, USA

I took my vehicle into Ford Dealership (Bay Ridge, Brooklyn, NY) for service on recall parts (brake hose and gear shifter bushings). Now, just 3 weeks later I have problems with water pump as engine coolant is steadily leaking out. The Ford Dealership has a bad reputation and they claimed to have done an inspection on my vehicle before I picked it up, and problems with water pump were never mentioned. When my vehicle over heated, while driving, I pulled aside to let my engine cool off. I towed my vehicle to my local mechanic. My vehicle needs a new water pump. This is an expensive repair I cannot afford. Ford should have mentioned this to me during their inspection. I have read about class actions lawsuits against Ford for faulty water pumps on Ford vehicles.

- New York, NY, USA

While driving forward at various speeds (usually above 35 mph) the backup camera will engage and the transmission indicator will become blank (from "D") - and Wrench warning light came on during most recent events. It has happened about a dozen times sporadically over the past year and lasts for half minute to several minutes. It happens without warning. Dealer at first told me they could not analyze the problem unless they saw it happen. In Oct 22 when car was in shop for 2 other recall repairs, dealer said they would analyze it, charged me $145 with notation: 'checked for codes and found P0709 in continuous memory. PPT instructs to clear codes and test drive. Test drove 5 miles and found concern did not return at this time. Gave est on tr sensor due to suspected intermittent internal fault." I declined paying for repair because this does not seem to be normal wear and tear and I am doing nothing to cause the problem with how I operate the car.

- Gulfport, MS, USA

Car shuts down when driving. Will lose all power and when I pull over and restart, everything is fine until the next episode, which is happening more frequently. No warning lights come on, nothing. Techs cannot find the issue. This is a common problem that is going unresolved on this and other models, and nothing is being done about it. This is a huge safety concern that needs addressed before someone is killed.

- Hinton,Wv, WV, USA