10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 35,853 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Another car ran a red light and I unfortunately tboned them with the front of my vehicle causing my car to be totaled. Because my airbags did not go off I was thrown into the window causing a head injury and an ambulance ride to the hospital. I have yet to have it be inspected to see if there were airbags or if there was a faulty issue with them. Police stated to me that they could not believe the airbags did not go off from the crash. The vehicle has been inspected by insurance for auto damage but not an in depth look to see if there was an issue with the airbags. There were no warning lamps or messages about the airbags.
- Port Hueneme, CA, USA
The contact owns a 2015 Ford Edge. The contact stated that while driving at an unknown rate of speed, a warning message that stated that her tracking system needed to be serviced appeared on the instrument panel. The vehicle was taken to a dealer where a diagnostic determined that her RCM(restraint control module) was defective and needed to be replaced. The contact agreed to the repair; however, the dealer was unable to find the part needed to repair the vehicle. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 94,000.
- San Marcos, CA, USA
The contact owned a 2015 Ford Edge. The contact stated that upon entering a car wash, she placed the gear shifter into neutral(N); however, the vehicle accelerated on its own. The contact was uncertain if any warning lights illuminated on the instrument panel. Due to the failure, her vehicle crashed another vehicle which sent that vehicle into a wall. The side curtain airbags deployed upon impact; however, the driver side air bag only partially deployed. The contact sustained minor scratches and bruises but did not seek medical assistance. The contact expressed that she experienced mental trauma days following the accident. The other driver did not sustain any injuries. A police report was filed. The contact was not notified of any property to the car wash was damaged due to the accident. The vehicle was towed to an independent tow yard and was destroyed. The contact received a recall notice for NHTSA Campaign Number: 22V413000(Power Train) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 102,000.
- Andover, MN, USA
My wife was involved in a car accident with our 2015 Ford Edge on 8/7/2019. She rear ended a full sized SUV at a moderate speed as she crested a hill into stopped vehicles. The skirt airbag deployed but the main airbag did not. She also states that the lap belt held in in the seat but the shoulder harness did not lock and she was thrust into the steering wheel. We have more pictures upon request.
- Hillsboro, MO, USA
Takata recall...... I was wondering why my car has not be recalled. When I look it up and it states that it is an eligible subject vehicle.
- Valparaiso, IN, USA
Car was taken to Liberty Ford in warrensville recently for an oil change. Told that the oil pan was cracked and oil was leaking. Needed repair. Indicated that the car was under warranty. So repair would be done free. No indication of problem until car was taken in to shop for oil change. Told it was a small leak when asked why I didn't notice it!
- Cleveland, OH, USA
The contact owned a 2015 Ford Edge. While driving approximately 35 mph, the contact crashed into the preceding vehicle. Only the air bag on the driver's side floor deployed. The air bag in the steering wheel failed to deploy. The driver sustained a chest contusion, and causing a implant rupture. Medical attention was required. A police report was filed. The insurance company towed the vehicle to a repair facility. The vehicle was destroyed. The dealer was not contacted. The manufacturer was notified months later and did not investigate the cause of the failure. The failure mileage was 15,616.
- Meridian, ID, USA
- Dexter, MI, USA