The contact owns a 2015 Ford Edge. The contact stated that while driving at an unknown rate of speed, a warning message that stated that her tracking system needed to be serviced appeared on the instrument panel. The vehicle was taken to a dealer where a diagnostic determined that her RCM(restraint control module) was defective and needed to be replaced. The contact agreed to the repair; however, the dealer was unable to find the part needed to repair the vehicle. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 94,000.

- San Marcos, CA, USA

The contact owned a 2015 Ford Edge. The contact stated that upon entering a car wash, she placed the gear shifter into neutral(N); however, the vehicle accelerated on its own. The contact was uncertain if any warning lights illuminated on the instrument panel. Due to the failure, her vehicle crashed another vehicle which sent that vehicle into a wall. The side curtain airbags deployed upon impact; however, the driver side air bag only partially deployed. The contact sustained minor scratches and bruises but did not seek medical assistance. The contact expressed that she experienced mental trauma days following the accident. The other driver did not sustain any injuries. A police report was filed. The contact was not notified of any property to the car wash was damaged due to the accident. The vehicle was towed to an independent tow yard and was destroyed. The contact received a recall notice for NHTSA Campaign Number: 22V413000(Power Train) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 102,000.

- Andover, MN, USA

My wife was involved in a car accident with our 2015 Ford Edge on 8/7/2019. She rear ended a full sized SUV at a moderate speed as she crested a hill into stopped vehicles. The skirt airbag deployed but the main airbag did not. She also states that the lap belt held in in the seat but the shoulder harness did not lock and she was thrust into the steering wheel. We have more pictures upon request.

- Hillsboro, MO, USA

Takata recall...... I was wondering why my car has not be recalled. When I look it up and it states that it is an eligible subject vehicle.

- Valparaiso, IN, USA

Car was taken to Liberty Ford in warrensville recently for an oil change. Told that the oil pan was cracked and oil was leaking. Needed repair. Indicated that the car was under warranty. So repair would be done free. No indication of problem until car was taken in to shop for oil change. Told it was a small leak when asked why I didn't notice it!

- Cleveland, OH, USA

The contact owned a 2015 Ford Edge. While driving approximately 35 mph, the contact crashed into the preceding vehicle. Only the air bag on the driver's side floor deployed. The air bag in the steering wheel failed to deploy. The driver sustained a chest contusion, and causing a implant rupture. Medical attention was required. A police report was filed. The insurance company towed the vehicle to a repair facility. The vehicle was destroyed. The dealer was not contacted. The manufacturer was notified months later and did not investigate the cause of the failure. The failure mileage was 15,616.

- Meridian, ID, USA