3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,180 miles

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« Read the previous 20 complaints

problem #13

May 012019

Edge

  • 26,000 miles
I purchased this used 2015 Ford Edge at 26000 miles 2 months ago. Test drove hills, freeway, etc. Once I purchased I notice right away on the way home excelerating at about 35 mph on a curvy road to my house the steering felt stiff and hesitated. The car went the direction I needed it to go but something is off. I drive this route everyday and this happens 90% of the time at curves. I have also now noticed since I am more aware, the steering wheels sometimes knocks when I turn tight, I will be taking it in to see if they can diagnose. I wish I would have read the complaints on this site before I purchased. Would have know what to look out for.

- Edgewood, WA, USA

problem #12

Apr 012019

Edge

  • 107,000 miles
The contact owns a 2015 Ford Edge. While driving various speeds, the steering wheel became stiff and difficult to control. Also, the hill start assist/not available warning indicator illuminated. Griffith Ford san marcos (2661 interstate 35 frontage rd, san marcos, tx 78666, (888) 690-5431) diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 107,000.

- Austin, TX, USA

problem #11

Mar 282019

Edge

  • 34,180 miles
Powersteering failed and gave messages "service advance trac", "steering assist fault service required", and "hill start assist not available". happened while stationary but could have been potentially deadly if while in operation. Fixed by pulling the battery to reset.

- Jacksonville, NC, USA

problem #10

Mar 022019

Edge

  • 74,000 miles
While driving down the city street attempted to make a turn the steering locked up almost ran into the back of a mail truck. Had to have the car towed home could have been a fatality.

- Sikeston, MO, USA

problem #9

Feb 072019

Edge

  • 42,000 miles
On February 7, 2019 at approximately 7:30pm I arrived at my home and parked the vehicle in my driveway. Nothing unusual was noted about the vehicle. At approximately 9:50pm that evening I attempted to back out of my driveway. The vehicle started normally but had no power steering. The following faults were displayed on the instrument panel: "steering assist fault service requested, "hill start assist not available", "service advance trac". the "traction control off" icon was displayed on the instrument panel. I could not check the "traction control" box on the driver assist menu. I did not attempt to move the vehicle out of the driveway. On the morning of February 8, 2019 the vehicle was loaded on a rollback and taken to the Ford dealer for repair. In the afternoon of February 8, the Ford dealer service individual advised me that the steering box assembly was defective and would not be available for installation until Monday February 11. Fortunately the loss of steering event happened in my driveway and not when the vehicle was in motion.

- Fairfield, PA, USA

problem #8

Aug 252018

Edge

  • 60,000 miles
Power steering went out while driving vehicle making steering near impossible.

- Noblesville, IN, USA

problem #7

Mar 182018

Edge

  • 39,900 miles
Electronic steering gear failed at 39,900 miles. $2300 to fix.

- Lyman, SC, USA

problem #6

Jan 272018

Edge

  • 50,000 miles
The car was parked, when the ignition was turned on, I noticed the loss of power steering, and a service message appeared stating steering assist fault, service required.

- Winston Salem, NC, USA

problem #5

Oct 142016

Edge

  • 8,000 miles
Multiple times the car suddenly lost all power. Engine shuts off, power steering gone and all the warning lights on the dash light up. This has happened on expressways, city streets and country roads, each time impeding the flow of traffic and people don't respond well to me when this happens. I have come very close to being hit by other cars. Each time I have pushed the starter button to shut it off even though it is not running and I wait a few minutes. I then restart the car and it seems to function again, for a while. The dealership wants to play games about this issue, " not doing it for our technician". I see loads of complaints just like mine with nothing being done. Come on, it's recall time, ,,before I, my wife, family or someone suffers serious injury or death because of this known problem with the ebt assembly in the Ford Edge.

- Alliance, OH, USA

problem #4

Jul 032016

Edge 4-cyl

  • 1,036 miles
The contact owns a 2015 Ford Edge. The contact stated that the vehicle was equipped with a lane keeping system. While driving approximately 65 mph, the steering torque stiffened while changing lanes. As a result, the vehicle moved one lane further than was needed. The vehicle was taken to a local dealer who diagnosed that the vehicle was operating as designed. The manufacturer was made aware of the failure and referred the contact to page 20 of the system manual for the exact function of the lane keeping system. The failure recurred. The contact wanted to return the vehicle for a refund. The failure mileage was 1,036.

- Jonesboro, GA, USA

problem #3

Aug 162016

Edge

  • 4,750 miles
I was starting to drive on the busy street at about 30 mph when of the sudden the vehicle slowed down to maybe 5 mph within 2 seconds, mind you my foot was pressing the gas pedal at the time the car lost speed, light comes on, something to do with hill assistance, then the wrench light come on, luckily this happened just before the intersection and I decided to go to the left turn lane. I was able to pull to the side of the road at a 2-3 mph speed, turned the car off and back on with no problem, drove it home. This morning (7:00am) I drove my car to the Ford dealership in town, explain the issue to the adviser, she said sounds like the throttle body. They worked on my car, got the phone call around 3;00pm that my car was ready I picked up, this is what the invoice says: 4722 defective etb. Light off, obtain P2111, perform a datalogger road test and make a recording. Review recording. At time of power loss etc actual ande desired way out of spec, T/P readings are erratic and full of spikes, install a new etb, clear code and road test, engine runs good, full power, light off and no codes return. Will see how this works....

- Santa Clarita, CA, USA

problem #2

May 242016

Edge

  • 6,900 miles
I purchased a brand new 2015 Ford Edge on 12/29/15. On January 19, 2016, the ABS break system went out and it took 2 wks to fix.this happened when I was 4 hours from my home and had to leave it at a dealership then drive 4 hours back to get it. Ford could have cared less. Yesterday(5/24/2016),I was driving down the highway at the speed limit (70mph) when suddenly my vehicle's gas pedal stopped working. I immediately felt the car de accelerate and tried to press the gas pedal to keep up with traffic. However, stomping on the gas pedal did nothing to increase the speed. There were cars slamming on their brakes and swerving to go around me. I was in the left lane of a 3 lane highway and many cars and 18 wheelers began swerving to pass me on the right. It was extremely difficult to coast to the shoulder. The power steering seemed to be limited as well.there were 2 near misses with other cars and it could have been a very bad crash. I turned the vehicle off and back on and made it to my destination. But, this happened a second time on my way home in the dark. I took it in the next morning and used all back roads but even at a lower speed, the same thing happened twice. Ford now tells me that they are having problems with the "throttle bodies" on the 2015 Edge and the part is backordered. Therefore it could be 2-3 weeks before my car is repaired. I purchased this car in December of 2016 brand new off the lot, less than 6 months & less than 7K miles later I experienced an extremely dangerous equipment failure with no warning. Ford customer svc does not seem the least bit concerned that their customers are not only inconvenienced by this issue, but could be killed! what is wrong with them" does someone have to die to get their attention. I am still expected to pay Ford moter credit on the car. However, I am unable to drive it.once again, does someone have to die"

- Baton Rouge, LA, USA

problem #1

Feb 252016

Edge

  • 865 miles
Electronic power steering suddenly stopped working at less than 1000 mileage, while driving low speed 20mph in motion to our apartment. The power steering is too heavy to drive specially making turns. Some cars at the back push their horns at us and it's high risk for a crash.

- Mt Pleasant, SC, USA