On 6/18/2020, while sitting in a parking lot my vehicle with the engine running and my foot on the pedal, the pedal suddenly went to the floor. Not realizing what had actually happened, I drove the 3 miles home; however, in order to engage the brake, I had to step very hard on the brake pedal and it took longer than normal to get the vehicle to slow to a stop. Contacted a repair shop, who removed and replaced both front brake hoses and flushed the brake fluid for a whopping $510.03. When doing some research, I came across recall # 20S42. As Ford was aware this risk, I do not feel I should be out of pocket the $500+ I would also like to ensure that the hoses used to replace the originals are true Ford parts; as, according to Ford, the parts are not yet available for install.

- Catonsville, MD, USA

As I was driving my 2016 Ford Edge, I went to stop and as I pressed the brake, it slowed at the point to where it should have been coming to a full stop, then the pedal released and was pushed all the way to the floor before it came to a full stop. The next few stops...the same thing happened. I called my Ford dealership and asked if it could be low on brake fluid, even though no indicator displayed on my dash. They said it could be a number of things. But as I continued to drive and stop, it got worse. Thankfully, instead of jumping on the highway, I took all back roads to that dealership. As soon as the tech got in the drivers seat and pushed the pedal, to take for a test drive, he told me 'this thing is not going anywhere'. he got underneath, had me push the pedal, and fluid 'sprayed like a water fountain.' He said he can see that the brake line had spilt. This was the drivers side (left front) brake line.

- Mechanicsburg, PA, USA

Pushed the brake pedal backing out of my garage and heard a pop sound, pedal went to the floor. With brake fluid I was able to drive to a local repair shop, though as I approached stop sings and signals the closer I got to stopping, the pedal would drop close to the floor and continue to coast until I stepped hard on the pedal to stop it. I was told (as I have seen in at least one other report on this site) that the right front brake line had a cut on it and had exploded. I doubt a road hazard cut the line but suspect an issue with the part itself.

- Las Vegas, NV, USA

One evening in may, 2018, took my car to get gas and felt the brakes too soft. When leaving the gas station, my brakes went to the floor. Put emergency brake on with hazard lights and was able to come to a complete stop at a nearby residential area. Brake fluid was added within minutes; all the fluid ran to the ground. It was towed next morning to the dealer. Dealer stated the brake line had a 2" slash; said anything could've caused it. It was fixed under warranty. On March 7, 2020, went to run errands. When I parked at lot, the brakes felt soft. When leaving the store lot, my brakes went to the floor, again! this time, I'm already in traffic; scariest thing ever! again, put my hazard lights and at barely no speed at all, turned through residential streets to get home safe. Again had it towed Monday morning, back to the dealer. I explained that this previously happened in May 2018. New invoice states: "left front brake hose leaking, " and "inspect and found left front brake hose splitting/leaking; replaced left front brake hose, bleed brake system, test drove and ok at this time." This time" I was told the May 2018 issue was the same, except that one was the back brake hose. And no warranty this time; had to pay over $500 for repair. Very disappointed that Ford hasn't made a recall on this issue. I travel 35 miles daily to work on the toll road. What am I to do when this happens on a 60-mile speed limit highway" I'm terrified now and don't have many options for getting to work. I read online that others have had the same exact issue with the same vehicle. If a recall isn't in the works, I'm getting rid of this vehicle, albeit our family car. My kid's 2014 Ford Focus has had transmission issues for years. I cannot continue to hope that nothing happens, nor can I continue to pay this much money for Ford's mistakes. NHTSA, please - find this problem!

- Franklin Park, IL, USA

11/2018 - while parked in my driveway I pressed brake to start car, car jerked and pedal went to the floor. I pumped brakes and they seemed to be okay. Started driving and pedal went to the floor again when I was braking. Was only able to stop by pumping brakes. Dealer stated that a front brake line ruptured and repaired the line. Vehicle was 2 years old. With under 36,000 miles on 1/27/2020 while driving on a city street, I pressed the brake pedal and heard a loud bang and the pedal went to the floor. I tried pumping the brakes and heard another bang with the pedal going to the floor again. I was down the street from my home so I was able to get the car home and call a tow truck. I had it towed to a private mechanic who stated that both front brake lines had ruptured.

- Philadelphia, PA, USA

The contact owns a 2016 Ford Edge. While driving, the brakes failed and the brake pedal traveled to the floorboard when it was depressed. The contact stated that there was no brake fluid in the vehicle and the brake emergency warning indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

- Bloomfield, NJ, USA

My fianc was driving her vehicle when she pressed the brake and it seemed to go to the floor. It wasn't until the low brake fluid light came on that she realized there was a problem. Thankfully the light came on as she was pulling into a parking spot and the store and not trying to slow down from 55mph. I met her at the parking lot she stopped in and upon investigating I found brake fluid all under the vehicle and all over the wheel liner. I had the vehicle towed to the dealership and was informed the left front line ruptured. We have had the car for 5 months as we bought it certified pre-owned. Dealership informed us that the line wasn't covered under warranty, it has 24,250 miles on it. The selling dealership advertised the cpo as being worth the extra price over a regular used car because it would take care of everything with the 12 month/12,000 mike bumper to bumper, a flat out lie. I contacted Ford and after a great deal of back and forth for over a week, they denied any assistance. Now I'm on the hook for a $600 repair bill and wondering how long it will be until the other line bursts. This is a safety issue and Ford won't do anything about it. I will be selling this car asap and it will be the last Ford product I ever own.

- Pasadena, MD, USA

Left front brake hose ruptured. I was driving and the check brake light came on. Added brake fluid. The next morning I took out and came to the end of the steet, had to use the emergency brake to stop. I took it to my mechanic, the brake hose had ruptured causing the brake fluid to leak out.

- Santa Rosa, CA, USA

It began with the driver side, the brake line started leaking and the brake pedal needed to be pushed to the floor to initiate any form of braking on the car. The car was just serviced, so it was thought that the dealer messed something up when fixing the car. Then, once it was fixed 3 months later it happened again, this time the leakage was on the passenger side of the car. Once again the brakes need to be pressed to the floor to work and fluid was leaking all over. Took it to the dealer again to be fixed. They said it needed to be paid for since bumper to bumper was only covered for 36,000 miles. Both times the brake lines started to leak (we were never given a reason by the dealer how it occured) while the car was parked and when starting the car, the brake needed to be pushed down all the way to start the car and there were warning lights that the brake fluid was low (due to the leakage). There was multiple attempts to contact Ford regarding the issue with the car and they said since that specific part was not covered under their extended service program that we had to pay for the repairs. We thought the first time (7/15/2019) was a freak accident or the mechanic messed up when changing the fluids, but then the same issue happened on the other side 3 months later (10/14/2019) and that should not be a coincidence.

- Monrovia, CA, USA

Right front brake line failed resulting in reduced braking and the pedal going to the floor

- Newtown, CT, USA

Front driver side brake line burst while driving (applying the brake during a turn on a city street), within the last 6 months, causing the brake pedal to depress all the way to floor and making the vehicle extremely difficult to stop (by the time I made it home it was hardly stopping at all). Ford replaced the line and said it had just "worn out" (though the car was just over 2 years old at the time and had under 24000 miles). Today (08/27/2019) the other front brake line seems to have burst (passenger side) again while driving (again while applying the brake this time at a stop light on a city street) and again causing the pedal to go all the way to the floor and making the car extremely difficult to stop. This is a hazardous situation and very concerning that it has occurred to both front brake lines within the past year, and all while the car is under 3 years old and under 36,000 miles. I am having it towed to Ford today, and no doubt they will say the same thing, and we will stuck with a vehicle waiting for another brake line to burst in the near future. From I have gathered online this is an issue others have faced (see following link that seems to include NHTSA complaints): Https://www.carcomplaints.com/Ford/Edge/2016/brakes/service_brakes.shtml

- Lafayette, LA, USA

Driving on fl highway, at of speed of 65 mph, breaks went down to floor nearly ramming into back of another vehicle. Had to swerve onto shoulder vehicle then stopped. Had to continue onto nearest Ford dealer service and brake was making air leak noises and would not completely stop, even at red lights. This was on a Wednesday car was not looked at until Friday and was told they needed to replace the break booster, it is now Monday and I am still paying for a rental car and waiting for my vehicle to be repaired.

- Jacksonville, FL, USA

While driving the brakes failed, pedal went to the floor and I could not stop. Dealer said front brake lines had failed, one burst and the other had a large bubble in the line. Vehicle has 40,000 miles on it. Second problem is with computer screen, while driving all the systems connected to the computer start failing one after another, affecting safety systems controlled by the computer. When dealer repaired it they said the interface to the computer screen was defective.

- Leavenworth, KS, USA

Started vehicle by pushing the brake and heard a noise. Car started and the brake pedal went to the floor. Computer in car started reading low brake fluid. Had car towed to Ford dealership. Hydraulic break line broke on right front wheel. Car only has 62,000 miles. I believe this is safety defect and Ford should be responsible for correcting this.

- Lakewood, WA, USA

Sudden failure of brakes (pedal depressed to floor) pulling out of store parking lot. Ford repair noted this was due to brake fluid leak from right front brake due to 'excessive material fatigue'.

- Tucson, AZ, USA

Driving vehicle out of development when I experienced the brakes catastrophically fail. I pushed all the way to the floor with little response. The dealer said the master cylinder leaked into the booster causing both components to fail. Over $1,000 on repair and no tangible solution. Fearful!

- Houston, TX, USA

The contact owns a 2016 Ford Edge. While the contact's wife was driving 25-35 mph, she heard an explosive noise. The brake pedal was applied, but failed to respond and traveled to the floorboard. The vehicle was taken to an independent mechanic who stated that the passenger side brake line exploded. The contact assumed that the brake line was tampered with and a police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. While driving at unknown speeds, the driver's side brake line exploded. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 173,000. The VIN was not available.

- Duluth, GA, USA

Brakes failed and accident resulted

- Brownsboro, TX, USA

My brakes were severed from inside the engine. I had no brakes driving and I am in sales and drive for a living. They told me it could happen again since there are 4 hoses total and only one was repaired I coasted into the Goodyear in tustin,

- Laguna Niguel, CA, USA

Vehicle vacuum brake booster has a leak that can be heard in the cab of the vehicle. It is not currently covered by the warranty however a vaccum test reveals less than recommended pressure in the system. Brakes are spongy when used. The vehicle in question has 6147 miles. Ford refuses to replace the vacuum booster regardless of multiple technicians reporting the issue and states that it appears to act as designed despite loss of braking power significantly increased stopping distance.

- Apo, HI, USA