10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
33,664 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

problem #77

Oct 092023

Edge

  • miles
Brakes failed and car rolled forward while stopped at a traffic light because of right rear brake line failure. This is the THIRD brake line failure on this vehicle. The first two were left and right front hoses, which ended up being subject of a recall, but only after I had mine fail and repaired. To this date, Ford has refused to reimburse me for those repairs.

- Columbia Heights, MN, USA

problem #76

Aug 302023

Edge

  • miles
I have a warranty with Jones Junction Kia. I couldn't take my truck anywhere else. The engine light kept coming on and going off. Well I got all the maintenance as needed however. I was told that when any Ford reaches almost 100000 miles that it's a defect that coolant leaks into the engine. Well I never heard such. Come to fine out? The adjusters had to tell the mechanics what was wrong because they couldn't understand what was happening with my truck. The adjusters said my engine needed to be replace because of several other Fords are habi g this same issue. They also repaired my brakes. Jones Kia twice within a 2 month span. And the brake light came on and stayed on. If you need more details ols contact me.

- Baltimore, MD, USA

problem #75

Jan 012023

Edge

  • miles
Started months ago on the highway, now in the streets too. Press the gas, car goes then suddenly loses power. Going at 60 mph on highway, car suddenly starts to go slow, and pressing the gas doesn't move the car not even a mile higher. Semi trucks begin to honk horns at you. Afraid now to take highway again. Soon as I exit highway, press the gas and the car doesn't want to shift, almost as if it gets stuck. Continue driving on street and when turning, the car doesn't want to go. Ford had it for 3 days but didn't find anything. Have read posts and found one person with same issue that said it's code 2111, having to do with the throttle. So many people with the same issue and no recalls. It's dangerous to drive on highway now.

- Franklin Park , IL, USA

problem #74

May 262023

Edge

  • 108,217 miles
My vehicle says parking brake limited function and it won't move.

- Livonia, MI, USA

problem #73

Nov 302021

Edge

  • miles
I have issue with brake hoses rupture while driving and loose brake capability (as Ford did not include all VINs affected I had to paid for repair, now they issue Customer Satisfaction Program 22N02 and they do not want to refund). NHTSA must make sure Ford is responsible for their issues on a safety topic as they are clearly not being.

- High Point, NC, USA

problem #72

Mar 212023

Edge

  • miles
In September/October of 2022 my passenger side right real break line ruptured. Not even a month later my front right brake line ruptured. Today my left rear brake line ruptured. All 3 times my pedal went to the floor, making it dangerously difficult to actually stop my car endangering my life and the lives of those around me on the road. No light has come on to indicate there's a problem with my braking system, any of the 3 times that this has occurred.

- Center Point , IA, USA

problem #71

Mar 092023

Edge

  • miles
A 3nd flexible brake line blew out and I lost my brakes for the 3nd time on this vehicle. The first two lines that blew out were both left and right front. This 3rd one was in the rear and as a result I instructed my mechanic to replace both rear lines. Again and luckily no one was injured or crash occurred as a result of this failure which put my wife and I at a great risk. We were able to slowly and carefully bring the car to our mechanic immediately thus no tow was required. No police or first responders were needed. There was no indication of failure until the brake pedal went immediately all the way to the floor. This is my third filing report and the story is the same for the prior cases of 11512958 and 11512963.

- Huntley, IL, USA

problem #70

Sep 112020

Edge

  • miles
A 2nd flexible brake line blew out and I lost my brakes for the 2nd time within a couple months.

- Huntley, IL, USA

problem #69

Aug 042020

Edge

  • miles
A flexible brake line blew out and I lost my brakes.

- Huntley, IL, USA

problem #68

Mar 072023

Edge

  • 100,000 miles
The contact owns a 2016 Ford Edge. The contact stated while driving approximately 30 MPH and turning into a parking lot, the contact depressed the brake pedal however, the vehicle failed to stop immediately. The contact applied an excessive amount of pressure to the brake pedal and the pedal went to the floorboard before the vehicle stopped. The contact continued driving to the residence. After parking the vehicle, the low brake fluid warning light illuminated. The contact attempted to add brake fluid and became aware that the fluid level was not low. The contact noticed that the brake was still malfunctioning. The contact took the vehicle to the dealer and noticed and became aware that there was brake fluid underneath the rear of the vehicle. The dealer diagnosed that the brake hose needed to be replaced. The vehicle had not been repaired. The dealer confirmed that the failure was like NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

- Weston, MO, USA

problem #67

Mar 052021

Edge

  • 70,000 miles
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact took the vehicle to the local dealer and the recall repairs were completed. The contact stated shortly after the repair the rear brake line also experienced the failure. The contact took the vehicle back to the local dealer and had both rear brake lines replaced. The contact stated on February 26, 2023, he heard an abnormal sound and noticed the rear passenger-€™s side tire was covered in brake fluid. The contact took the vehicle to an independent mechanic and made them aware of the failure. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.

- Temple, TX, USA

problem #66

Dec 162022

Edge

  • miles
Leaking brake hose left front

- Lewes, DE, USA

problem #65

Apr 222022

Edge

  • miles
My parking brake, ABS, and Traction Control (ESC) warning lights all illuminate even when not engaged (Parking Brake states engaged even while driving.) Traction Control (ESC) on/off indicators illuminate opposite of engagement/unengagement (no correlation between.) Identical symptoms from NHTSA recall #16V733000. My car was manufactured right during that timeframe when my make/model/year were deemed loaded with improper ABS/ESC computer software. I brought it into Ford repeatedly and it was incorrectly diagnosed as a faulty E-Brake switch, only to give me my vehicle back and E-Brake could not be unengaged while they returned me the keys in the lot. They looked at it again and stated my ABS Module was broken causing my parking brake actuators to now be faulty resulting in my rear rotors to be worn down to unsafe driving levels. The best reason they could give me for a faulty ABS Module was "lightning strike." I called Ford Customer Care and asked if my car was overlooked in this recall before sold to me and they originally said it was (told me it was manufactured in Ontario, Canada) but then called back to tell me it wasn't one of the vehicles affected. I am deafly afraid that my braking system will fail as I am driving.

- Tampa, FL, USA

problem #64

Aug 112021

Edge

  • 97,000 miles
The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 30 mph when attempting to apply the brakes, however, the brakes were spongy then floored. The contact was able to coast to the nearest mechanic who diagnosed that the front brake line had fractured and needed to be replaced. The vehicle was repaired. The contact then stated that while there daughter was driving she experienced the same failure. The vehicle was taken to a certified mechanic a second time who diagnosed that the rear passenger brake line had fractured and needed to be replaced. The vehicle had not been replaced. The manufacturer was made aware of the failures and informed the contact that in order to be included in NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) they had to report to NHTSA and that there were no recalls regarding the rear brakes. The approximate failure mileage was 97,000.

- Spring Branch, TX, USA

problem #63

Oct 072022

Edge 6-cyl

  • miles
Driving home after dropping my kids off to school slowing down for a red light, all of a sudden the brake pedal goes limp, car barely responds afterwards... I start pumping the pedal like crazy and yanking the E brake lever and barely stop before hitting someone... Car has been in the dealership (North Central Ford in Richardson, TX) 2 or 3 times since 2020; one for a transmission bushing recall I believe, and brake line was NEVER mentioned. They showed each instance for service in their system to me on their monitor, and showed that it never appeared to the service techs for them to inform me of the recall. They said they didn't know why it wouldn't show up. Ford really dropped the ball here, the only thing that saved me was quick thinking on the e-brake.

- Garland, TX, USA

problem #62

Mar 232022

Edge 4-cyl

  • 74,000 miles
The contact owns a 2016 Ford Edge. The contact stated while driving 40 MPH and depressing the brake pedal, the vehicle failed to stop. The contact stated no warning light was illuminated. The contact stated the vehicle coasted to a stop and she continued driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the VIN was associated with NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact was informed that the front driver-€™s side brake hose and the rear driver-€™s and passenger-€™s side calipers needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was repaired by an independent mechanic but experienced the failure a second time. The contact took the vehicle back to the independent mechanic and was informed that the front driver-€™s side brake hose needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 74,000.

- Redford, MI, USA

problem #61

Jul 012022

Edge 6-cyl

  • miles
I just received this recall letter I-€™ve almost lost my life in this vehicle I need for someone to contact me as soon as possible [XXX] I had two other passengers in the car with me at the Time of the incident the brakes failed and the car spent out of control also the middle part we-€™re the gears are busted. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Rochester, NY, USA

problem #60

May 272022

Edge

  • miles
The electronic emergency/parking brake has failed/malfunctioned. After searching online, I discovered that other people have the same issue. As I recall, at least one of the posters said that a Ford technician told them that the wiring harness was made too short and the wires rub on the frame and fray causing an electrical short which renders the emergency brake useless. This appears to be a manufacturer's defect, in my opinion.

- Charlestown, RI, USA

problem #59

May 142022

Edge

  • miles
My brakes began leaking. I noticed this when the pedal sank to the floor during a prolonged deceleration and I had to pump the brakes to successfully stop the car. No warning lamps, messages, or other symptoms appeared prior to the soft brake pedal. I took the vehicle to a local dealer (Priority Ford in Norfolk VA, see invoice for phone and address), who diagnosed it as leaking rear brake lines and replaced two lines. My safety and the safety of others was certainly put at risk. The reason I knew how to recognize and respond to the brake leak was that it has happened to me before -- my 2016 Ford Edge had a front brake line fail earlier, prior to Ford issuing a safety recall for front brake line leaks. Now my rear brake lines have failed... I suspect it warrants a similar safety recall.

- Norfolk, VA, USA

problem #58

May 102022

Edge

  • miles
The contact's wife owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Chesapeake, VA, USA

Read the next 20 complaints »