The front brake hose ruptured and the brakes went out. This is consistent with the recall NHTSA Campaign # 20V469000. Ford dealer is refusing to fix it saying only the rear hose is covered. But it clearly states in the recall released on Aug 2020 it is the Front hose.

- Lake Worth Beach, FL, USA

For the 3rd time in 9 years, my car's brakes stopped working. Submitted complaint to NHTSA back in 2020 the 2nd time it happened (the 1st time under warranty). In January 2025 left work to drive 17 miles home, only to find that the minute I drove into traffic my brakes weren't working again, straight to the floor! Drove 20 minutes to nearest dealer in traffic with hazards on while consistently pulling the emergency brake - it was an awful experience! Next day they say brake hoses were broken and fluid was EVERYWHERE! I heard one employee tell another, "What is going on with these cars and their brake hoses?" This time I had to pay over $1,000 to get it fixed. I'm warning everyone I know NOT to buy this car! My 3 experiences have been so horrid that it absolutely has made me realize that Ford is just not for me or my family!

- Franklin Park, IL, USA

1am filing this complaint regarding my 2016 Ford Edge (VIN: [XXX] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under Customer Satisfaction Program (CSP) 22N12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (A&M Auto Repair, Invoice #[XXX]) showing that a technician identified noise from the rear of the engine/front of the transmission area and suspected flexplate cracks at that time. Despite this, my vehicle never received the CSP repair. Ford is refusing to cover the repair because my vehicle has exceeded the 120,000-mile cutoff for CSP coverage. However, this is not acceptable because: -??The defect was documented earlier and existed within the coverage period. -??More importantly, this is a serious safety defect that can cause sudden power loss while driving, creating a high risk of accidents. -??Ford has incorrectly limited the remedy under a CSP with a mileage cutoff, instead of issuing a proper safety recall without mileage limits. Requested Action: I am requesting NHTSA to investigate and require Ford to: 1.Treat the flexplate defect as a recall, not a CSP. 2.Provide full repair coverage for affected vehicles regardless of mileage. 3.Ensure consumer safety is not compromised by arbitrary mileage cutoffs. In addition, my vehicle has also experienced repeated brake warning lights, which aligns with Ford-??s brake hose recall (NHTSA Recall 25V544). The combination of braking issues and flexplate failure creates an extremely unsafe condition. Thank you for your attention to this urgent safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bellevue, WA, USA

This issue is one that was made a recall already as of recent, I had gotten my brake lines flushed and refilled and filled to correct amount and yet soon after or not to too long after I had the issue with breaking, I thought it was my brake pads but it indeed was not when I got home and the engine cooled down I checked the brake fluid reservoir and it had been almost empty, I added more and filled it again and since then it hasn-??t been a problem again, but when it was a problem, I was going highway speeds when I then felt the car was off on the braking I was actually concerned if I was going to be able to stop in time especially when i was hitting the exit ramp. It no longer has been an issue since I refilled the reservoir but i don-??t know if it-??ll happen again or not and when and where I-??ll be next time it happens. Since I now know it-??s a recall and it wasn-??t just a one off with just my car I am now reporting this.

- Holbrook, MA, USA

Wife picking up grandkids from school called to say brake pedal had been going to the floor. Told her not to move it. As I pulled up behind the car noticed the R/R ground was wet. Master cylinder was low on fluid. Had towed to private shop. Diagnosed as R/R brake hose leaking. The hose wasn't damaged but was leaking where the fittings are attached to the hose. Shop said it's a manufacture's defect.

- Pittsboro, NC, USA

A recall was performed on 01-17-23 at roughly 54,000miles by Krause Ford Woodstock, GA -?" Brake lines were replaced. The passenger rear rubber hose has already failed where the hose is crimped at the fitting by the steel hose that comes from the master cylinder. Driver almost crashed due to not being able to stop in a normal distance due to the pedal going to the floor and the brake system failing due to no fluid pressure to the brakes. This was yesterday around [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Woodstock, GA, USA

Rear passenger side brake line failure, leaked out brake fluid and brake pedal went to the floor during commute home. No accident.

- Clovis, CA, USA

The passenger side rear brake hose is leaking severely, causing soft breaks. Making it very difficult to stop. This happened suddenly and did not experience any issues prior to the hose starting to leak. It will be towed to Ford for inspection and repair. We had no warning lamps or messages prior to the hose leaking.

- Nampa, ID, USA

Rear brake hose busted while driving. No brake fluid lights came on.

- Hillsboro, MO, USA

Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.

- Kansas City, MO, USA

Rear Brake hose ruptured resulting in Brake Pedal going to the floor and reduced braking ability

- Newtown, CT, USA

Back left break line suddenly ruptured causing immediate inability to use breaks. I was parked and went to apply the breaks before putting the vehicle into drive when I noticed the break pedal went to the floor. I slowly moved the vehicle to a parking place and the brake fluid light came on and I was hardly able to stop. There is a recall for the front break lines but not the back lines.

- Little Elm, TX, USA

Brakes failed and car rolled forward while stopped at a traffic light because of right rear brake line failure. This is the THIRD brake line failure on this vehicle. The first two were left and right front hoses, which ended up being subject of a recall, but only after I had mine fail and repaired. To this date, Ford has refused to reimburse me for those repairs.

- Columbia Heights, MN, USA

I have a warranty with Jones Junction Kia. I couldn't take my truck anywhere else. The engine light kept coming on and going off. Well I got all the maintenance as needed however. I was told that when any Ford reaches almost 100000 miles that it's a defect that coolant leaks into the engine. Well I never heard such. Come to fine out? The adjusters had to tell the mechanics what was wrong because they couldn't understand what was happening with my truck. The adjusters said my engine needed to be replace because of several other Fords are habi g this same issue. They also repaired my brakes. Jones Kia twice within a 2 month span. And the brake light came on and stayed on. If you need more details ols contact me.

- Baltimore, MD, USA

Started months ago on the highway, now in the streets too. Press the gas, car goes then suddenly loses power. Going at 60 mph on highway, car suddenly starts to go slow, and pressing the gas doesn't move the car not even a mile higher. Semi trucks begin to honk horns at you. Afraid now to take highway again. Soon as I exit highway, press the gas and the car doesn't want to shift, almost as if it gets stuck. Continue driving on street and when turning, the car doesn't want to go. Ford had it for 3 days but didn't find anything. Have read posts and found one person with same issue that said it's code 2111, having to do with the throttle. So many people with the same issue and no recalls. It's dangerous to drive on highway now.

- Franklin Park , IL, USA

My vehicle says parking brake limited function and it won't move.

- Livonia, MI, USA

I have issue with brake hoses rupture while driving and loose brake capability (as Ford did not include all VINs affected I had to paid for repair, now they issue Customer Satisfaction Program 22N02 and they do not want to refund). NHTSA must make sure Ford is responsible for their issues on a safety topic as they are clearly not being.

- High Point, NC, USA

In September/October of 2022 my passenger side right real break line ruptured. Not even a month later my front right brake line ruptured. Today my left rear brake line ruptured. All 3 times my pedal went to the floor, making it dangerously difficult to actually stop my car endangering my life and the lives of those around me on the road. No light has come on to indicate there's a problem with my braking system, any of the 3 times that this has occurred.

- Center Point , IA, USA

A 3nd flexible brake line blew out and I lost my brakes for the 3nd time on this vehicle. The first two lines that blew out were both left and right front. This 3rd one was in the rear and as a result I instructed my mechanic to replace both rear lines. Again and luckily no one was injured or crash occurred as a result of this failure which put my wife and I at a great risk. We were able to slowly and carefully bring the car to our mechanic immediately thus no tow was required. No police or first responders were needed. There was no indication of failure until the brake pedal went immediately all the way to the floor. This is my third filing report and the story is the same for the prior cases of 11512958 and 11512963.

- Huntley, IL, USA

A 2nd flexible brake line blew out and I lost my brakes for the 2nd time within a couple months.

- Huntley, IL, USA