4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
100 miles
Total Complaints:
1 complaints

Most common solutions:

  1. new transfer case (1 reports)
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problem #1

Aug 272016

Edge SEL V6

  • Automatic transmission
  • 54 miles

Purchased the 2016 Edge with 54 miles on it August 26, 2016. Drove it the following day to a family cookout approx. 40 miles one way, during which time the AWD temporarily disabled light came on. Called the dealership on Monday. Dropped the Edge off on Thursday evening due to schedules. Metal shavings were found in the transfer case. Service dept said a new transfer case would have to be installed. On Tuesday, September 6 told the transfer would be ordered, but would take 2 days to be delivered with an additional 5 hours to be installed. Called the service department on Thursday September 8th to obtain progress and when I might be able to pick it up on Friday, only to be told the transfer case is on back order until September 22nd.

- Kiel L., Marcellus, MI, US

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