The PTU is leaking it-??s a known defect a known problem but they say my vin number doesn-??t even qualify for customer satisfaction program?? I don-??t understand it-??s almost 7 years old but only 77k est miles on it. It is not as if I have drove this thing to the ground. I would like my vin number added or this problem added to a recall or something that would waist loyal customers for this issue.

- Columbus , OH, USA

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that after starting the vehicle, the gear shifter seized and failed to shift out of park(P) with several unknown warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

- Punta Gorda, FL, USA

The contact owns a 2016 Ford Edge. The contact stated while his wife was driving 50 mph, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission shift bushing to be replaced. The vehicle was repaired but while leaving the dealer, the contact continued to experience the failure. The contact drove back to the dealer and made them aware of the failure again. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.

- Ocala, FL, USA

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Elgin, SC, USA

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 65 MPH, there was an abnormal knocking sound coming from the passenger-??s side front wheel. Additionally, the vehicle was stalling while attempting to accelerate. The check engine and power train warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed with a failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 110,336.

- Houston, TX, USA

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, there was a loud rattling sound coming from under the hood of the vehicle. The contact observed the vehicle and discovered that the flex plate was fractured. The dealer was contacted and notified of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

- Hendersonville, NC, USA

On June 30, 2021 I and my husband just arrived home. My husband had been hospitalized 10 days and was still very weak. I was bringing him home and once I was in the driveway I put the car in park and got out and went to him on the passenger side to help him out. I took him inside and got him settled. When I returned outside to retrieve items from the vehicle, I reached in on the driver side to push the start button to turn off the engine. Immediately the vehicle started rolling and I was knocked down by the door and drug 20-30 feet. The front driver tire ran over my hand and continued to roll into the yard of the house across the street. the neighbor called for an ambulance and I was taken to the hospital. I was treated for road rash and released. I was thankful to be alive under the circumstances but was still concerned for my husband and had no idea why the car rolled. As far as my safety I feel that this could have killed me and or possibly the small child that lives next door had he been out on his tricycle as he often is outside playing. I have not had the vehicle inspected because I thought maybe I had somehow done something to cause it to roll but I know I did not. I am assuming that this recall # 22S43 is likely the reason. I was made aware of this issue with certain years and models by a family member. I did not get any type of warning. I am enclosing pictues where I was injured. Prior to the accident, I had full use of my hands but I still have limited use with my right hand as the two middle fingers are often inflamed and a surgeon later confirmed they had been broken but I was not told at the time of the accident. Possibly because they were so swollen. My hand hurts all of the time and a hand surgeon said he would have to rebreak the fingers to repair the damage.

- Louisville, KY, USA

Flex plate is broken in several places. This cannot happen on a normal wear part, cars with well over 250k miles do not have flex plate/ flywheel issues.

- Allendale, MI, USA

The power transfer unit cracked. It will cost $2200 plus the cost of the tow truck and a rental car for 7 days. We got very lucky that my son was driving at a low speed and was able to stop. This failure could-??ve caused a major accident and resulted in his death had it happened just a few minutes earlier.

- Evergreen, CO, USA

I am submitting this complaint due to concerns that others might start having the same issues that I am experiencing. My Ford Edge 2016 with just a little over 58,000 miles has a Timing Cover Oil Seal (MTCS), a Transfer Case Input Shaft Seal (FTCI), and the Axle Seal (FRAS) leaking. This is very sad that a vehicle with this few of miles has all these issues already. I am sure my Edge is not the only one having these issues. This vehicle does even leave hardball roads nor does it drove hard. I can't image what it would be like if I was rough on my vehicles. Jason

- Evans, GA, USA

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the vehicle started jerking, vibrating, and failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty. The transmission was replaced however, the failure reoccurred and included a loud noise coming from the engine. The check engine warning light was illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted and informed of the failure however, no assistance was provided. Additionally, the Back Over Prevention intermittently malfunctioned. An unknown software update was performed however, the failure persisted. The approximate failure mileage was 75,000

- Oakland, CA, USA

Broken Flywheel. 5 year/60,000 miles Warranty ended by date 4 months prior to diagnosis. Car currently has 57,000 miles. Took to dealer for engine rattle diagnostics exam. Was told it was the flywheel. Ford Technician stated it-??s a common mechanical problem for this kind of vehicle. Ford is refusing to cover the repair. No prior warnings or messages presented to driver before or while engine rattle occurred. Was told to trade in the car as the flywheel can damage the engine thus totaling the vehicle.

- Nixa, MO, USA

IN novermber 2019 heard ratteling noise for engine took to dealer. they found a crack flex plate. they replaced the short block and transmission pump per the service bulletin this was at 56,000 miles. now at 86.000 same noise came back.to back to dealer same problem crack flex plate.the dealer and ford have both refused to cover this repair because it is now out of warrant.this is clearly a defective part that ford should have fixed and recall all cars with this engine. case#cas-34043931

- Phoenix, AZ, USA

Flexplate and Torque Converter caused the car to shake and lose power. It was confirmed by Ford Dealership and repairs through Ford Dealership. There were no warning lights, just a rattling sound from motor. The flexplate was replaced once already before this incident when the car was under warranty at 60,000 miles. It was replaced again this time at 98,000 miles.

- Thomasville , NC, USA

The shifter cable for the power train became dislodge causing the car not to be able to shift from park, to neutral to drive. The car had to be towed to be repaired by a Ford Dealership that charged $335 for labor and $10 for parts and in additional a $43 charge for Environmental Compliance

- Germantown, TN, USA

Car sounded rough when I started it after work with vibration noise that got louder as I drove and louder still when it was idling at lights. Drove straight to the dealership - it's a cracked flex plate. Upon research this seems to be a common problem with Ford Edge. Waiting to see what is covered under extended warranty. 66000 miles.

- Sugar Hill, GA, USA

2016 Ford Edge. Consumer writes in regards to issue with their transmission. The consumer stated the transmission needed to be replaced.

- Washington, DC, USA

The contact owns a 2016 Ford Edge. The contact stated that upon placing the vehicle into park, the contact heard a loud abnormal grinding sound coming from the engine without warning. The contact took the vehicle to redwood Ford (1170 S state St, ukiah, ca 95482) where they informed her that the defect may be related to a cracked flex plate. The vehicle remained in the dealer possession for two weeks and remained unrepaired. The contact then had the vehicle towed to future Ford of sacramento (4625 madison ave, sacramento, ca 95841) where the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.

- Philo, CA, USA

There are times when I press on the gas and the engine bogs down and the engine starts running very ruff. I can only do about 2 miles per hour, which is very dangerous as I am in traffic on city streets and on the highway, when this happens. The only thing that fixes it is to pull over, shut the car down, and then restart. This has happened 5 times since I bought the car in December of 2019 and it is only January of 2021.

- Garland, TX, USA

I purchased a new Ford Edge directly from dealership in 2016. I have maintained the vehicle extremely well. Around 95,000 my check engine light came on for a few days then went off for a week or so. When it came back on again, around 98,000 I called to make an appointment. They couldn't get me in for about a week. When I took the vehicle in it had 101,000. They told me I have a cylinder head coolant intrusion because of a small crack. They recommend a long block engine repair for $8000. They said this is a known problem with the Ford ecoboost engines. I see there's 100's of complaints online for the same issue. Contacted Ford and they said there's nothing they can do to help. A car that's 3 1/2 years old should not need a new engine. This is a known Ford engine defect that they are not standing behind.

- Troy, MI, USA