While driving through a small town +-500 miles from my home the 2016 Edge lost power with no warning. I barely got to a gas station for help. No fluid leaks, no smoke, no check engine light prior to fail. Was running great until it didn-??t run anymore. Police checked on me and noted my back end was sticking out into the street a bit, couldn-??t move it. Had it towed, got a hotel room due to how far away from home this happened. All local mechanics were booked 2+ weeks out but this one ran diagnostics sooner and suggested engine replacement. Had it towed to closest Ford dealer for 2nd opinion. They suggested same. I had serious (couldn-??t start completely dead several times, no prior warnings) and not so serious (radio, seat, door) electrical problems earlier in ownership where Ford engineer came across state to recalibrate. I don-??t have documentation on this but I think it took him like 4 hours at Ford Seelye Kalamazoo but it should be in vehicle history. With these two MAJOR exceptions (and no warnings) my Edge ran great. I feel we took great care of it, has zero rust, just over 81k miles and bought it new just over 8 years ago (as of this writing). Just replaced tires, rims, brakes within this year. Filled my gas tank full just before fail. We were told it would cost $2400 to tow it back home. Called Ford road assist for suggestions and relief and they stated that since it-??s over 8 years and 80,000 miles they offer nothing. Bought it new on 6/30/17 and engine failed on 6/18/25 (just under 2 weeks of 8 years) and 1,336 miles over of any responsibility on Ford Motor Company. There should be a Ford customer service case number.

- Kalamazoo, MI, USA

The transfer case on my 2016 Ford Edge Titanium AWD cracked and failed at approximately 76,000 miles. For months prior, the vehicle showed warning signs including a strong burning smell inside the cabin, jerky movement while reversing, and rubbing or grinding noises during low-speed turns. I sought help multiple times, but the issue was not diagnosed despite repeated service visits. Eventually, the vehicle was taken to another repair facility where, during a test drive, the transfer case fully cracked while the mechanic was driving. According to the technician, the vehicle began smoking and was no longer safe to operate, and he immediately turned around to avoid further risk. The mechanic explicitly told me he was thankful it happened to him and not to me or my family, as it could have been much worse had it occurred on the road. The damaged part has since been replaced, but I have photographs of the failed transfer case attached to this complaint. Safety Risk: The failure made the vehicle inoperable and unsafe to drive, with serious risk of mechanical seizure or loss of control if it had occurred under different conditions (e.g., on the highway or in traffic). There were no dashboard alerts or warning lights-?"only progressive, difficult-to-pinpoint symptoms. Problem Prevalence and TSB History: Afterward, I discovered that transfer case failures are a known issue on Ford Edge models, and that the 2016 model year has an unusually high number of Technical Service Bulletins (TSBs) related to powertrain and drivability issues. These include: TSB 18-2057, related to strong cabin odors TSB 18-2255, related to transfer case leaks and driveability problems Given the number of complaints online and the pattern reflected in these TSBs, this points to a broader reliability and safety issue with this component in this model year. Inspection History: The vehicle was evaluated multiple times for these issues and was ultimately diagnosed by a certified repair technician

- Traverse City, MI, USA

ALL Ford Edge vehicles that have the 2.0L engine where the probability of coolant leaking into the cylinders destroying engine and transmission because of the block design should be recalled. Every day I stress over when mine will suddenly leave me stranded or cause an accident or leave me with a major repair bill regardless of how well I do maintenance! My car jerks between 2nd and 3rd or between 20 to 30 mph, and then smooths out which is making me fear that the torque converter is going out! I-??m not the ONLY one living in fear of being a victim of Ford-??s bad block design that is costing consumers thousands of dollars to repair or replace!

- Bradenton, FL, USA

The rear differential is failing. It has been looked at by an independent mechanic. The car has 85,000 miles on it. I understand certain vin numbers were recalled for this issue.

- Anoka , MN, USA

Had to replace the Power Take Off Unit (PTU) (internal failure) 1/25/21 Had to replace the Rear Differential Unit (RDU) (internal failure) 5/27/25

- Powhatan, VA, USA

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the message "All Wheel Drive Disable-?? was displayed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the powertrain control unit. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.

- Lenexa, KS, USA

The contact owns a 2016 Ford Edge. The contact stated while at a stop sign and depressing the accelerator pedal, the vehicle failed to respond. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a case. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 42,000.

- Union Bridge, MD, USA

The contact owns a 2016 Ford Edge. The contact stated that while driving 55 MPH, there was a loud rattling noise emanating from the front of the vehicle. The vehicle was steered to the side of the road and inspected, but there was cause for the failure found. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the flex plate needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

- Kenosha, WI, USA

Coolant Leak into the engine due to a known design defect as documented in TSB-22-2229. Ford purposely stalls diagnosis until the engine is out of warranty and then sticks the customer with the cost of replacement.

- Corvallis, OR, USA

No warning lights before or after the problem occurred. Driving about 25mph with traffic heard loud noise like something broke then sounded like plastic was dragging, the engine was a lot louder. I got it off traffic and pulled over. Nothing under the car. No warning or engine lights came on. Dealer told me it was a fly wheel on 6/26 and covered under warranty. Said it would take 2 weeks to repair (July 5). I kept calling for status on my car with no call back from the service manager. I finally had to complain (although I was afraid to since they had my car), and they called on 7/12 said it's not the fly wheel like they thought, they said I need a whole new transmission. They don't know what cause it but maybe something broke inside the transmission caused damage to it. $7600 cost to replace it. Not covered under warranty. We contacted another mechanic who says it's probably the torque something (arm?) that broke. I paid what to me is a lot of money for the car. It also needed a completely new engine at 44k miles which was covered under warranty. For the amount of money I paid for the car it's crazy I have to shell out $7600 more.

- Pleasant Hill, CA, USA

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that upon starting the vehicle, there was an abnormal amount of smoke coming from the tailpipe. The vehicle was taken to the dealer and diagnosed with a blown. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 74,000. Parts distribution disconnect.

- Nashville, TN, USA

When the flex plate cracks it can damage the torque converter causing transmission damage. Ford has a consumer fix for the flex plate but refuses to cover the transmissions.

- Allendale, MI, USA

Three weeks ago my engine light came on. Took it in to Ford Services in Woodland Hills, California where they found a that there was a coolant intrusion in the engine. They proceeded to explain that this is a known issue with the type of engine due to a manufacturer defect. They were able to see that indeed this was the issue with my vehicle. But my VIN was not under the recall that is in place for other vehicles with the same engine defect. I called Ford and they said they could do nothing about it. They directed me here to make a complaint.

- Canoga Park, CA, USA

While traveling on highway, 2016 Ford Edge transmission went out of gear. It did not respond when pushing on the acceleration pedal. Thus, my passengers and I were in danger of collision. No indicator lights appeared warning of the transmission failure. The local Ford dealership performed an inspection and confirmed the transmission had failed. Ford Motor Co. has published a Technical Service Bulletin addressing this transmission issue on my specific vehicle but there is no associated recall such that others will not be endangered.

- Hot Springs Village, AR, USA

Issues started with check engine light with PO302 Cylinder Misfire code and rough engine starts. After having it looked at and doing a tune up, a week later there was no heat, the coolant warning light went on and temperature gauge was fluctuating while on the highway and had to pull off. Diagnosis by independent service center was the coolant leaking into the cylinder due to defective engine block casting. Researched Technical Service Bulletin 19-2208 and found this to be a common flaw. The fix is a new engine to cost more than $5,000. Vehicle has 80,000 miles. Ford offering no help due to it being out of warranty with no extended warranty.

- Allenton, MI, USA

In September of 2022, my flex plate on my 2016 Ford Edge Titanium broke. This is a major component of the engine and $2,000+ fix. I was told by the mechanic that other Ford Edge-??s were experiencing this, it was not a recall. Well, about a year and half later the flex plate broke AGAIN. This time with me driving down the road. The car completely stopped. I-??ve never been more afraid in my life of getting hit. Long story short, after bringing my car in AGAIN for this issue, I was told by the mechanic that though they can replace the flex plate free of charge because it was under warranty, it damaged other components in the engine to the point where it-??s inevitable that my ford will be undrivable soon. They also told me that there was a recall out for this issue so that I can be reimbursed for the previous work. So many others have experienced this. I called the Ford dealership to confirm the recall. However, they told me that it wasn-??t a recall but a -??Customer Service Satisfaction-?? program. Meaning it-??s not officially a recall but enough people have experienced it that they were reimbursing some drivers. This -??program-?? had an expiration date of 3-31-23. I had my car serviced the first time prior to this date but had no idea about this -??program-??. I received no notification. After my flex plate was fixed for the second time now, I submitted my receipts for reimbursement for the service I paid for the flex plate in 2022. I was denied because I was out of the time frame where they were giving refunds. Along with this my Ford continued to get worse because of engine damage to the point where I couldn-??t safely drive it anymore. I was forced to get an another vehicle and because of the condition it was in with the engine sound and damage, I got very little for it. I actually had to rollover thousands of the remaining loan balance to my new car loan. This absolutely needs to be a RECALL. I am so upset, confused and financially drained from all of this. The least that can be

- Noblesville , IN, USA

My 2016 Ford Edge with 86k miles encountered a well-known EcoBoost engine problem (TSB 22-2229) where there was coolant intrusion into the cylinder causing a rough start and codes P0302 (cylinder #2 misfire) and P1316 (misfire in first 1000 RPM). My understanding is that this problem can potentially lead to an engine fire. The dealership I bought the Edge from replaced the engine block at my expense, not because the block itself was damaged, but because the newer block doesn't cause the head gasket failure or leakage between the coolant system and the cylinders. I requested a buyback from Ford but it was denied with no explanation given other than the list of general criteria for denial. It would appear based on those general criteria that it was probably denied because the vehicle is out of warranty, I encountered problem after warranty expiration/18k miles, and only one repair job (replacing the engine) appears to have repaired it. But it is clearly a defective engine - only question is how long Ford has known about it. I requested just a refund of the repair cost (engine replacement), but that was also denied. Ford customer care said they would give me an extended warranty as a "goodwill gesture" but this does not cover the sunk cost of the engine replacement and they could not promise me it would cover this same problem if it occurred again.

- Lincoln, CA, USA

The flexplate failed and the vehicle was not drivable. We were told if this had happened while on the road it would have stalled the vehicle and could have caused an accident. This is an issue that Ford is well aware of but only goes half way in trying to fix. Ford will cover the cost to replace the flexplate but only if it has failed and the vehicle is under 100k miles. If the vehicle is over that but under 120k they will cover 50% of the cost. We received a notice and had the vehicle inspected, at the time it was under 100k miles and they found no issue with it. Now it's just over 121K and the flexplate fails. We were told even if it's one mile over 120k miles they are not responsible for it. Now we have learned the failed flexplate has damaged the torque convertor and the transmission fluid pump and those will also have to be replaced. If the flexplate is not replaced just as Ford recommends it can fail again sooner than later. This seems a serious engineering and safety flaw, especially on a vehicle that is not even 7 years old.

- Buckeye, AZ, USA

I own a 2016 Ford Edge Titanium eco-boost. Needless to say I paid a pretty penny for it. I have had it to the Ford Dealer 3 times for recalls. There is only 68,500 miles on it. Took it in to a quick lube to get an oil change they checked the transmission fluid and said it was black and needed to be changed. (no extended warranty, it was way to expensive). I called my local mechanic to make sure that was all it needed. He isn't equiped to check the transmission. Told me to contact Ford. Ford service told me it would be $140 just to look at it and then what ever it costs for repairs after the diagnostic. I don't understand why the transmission fluid is black and why with so few miles on it the trans is screwed up. And Ford makes sure you have to take it back to them to get it repaired and charge an outrageous amount. Symptoms are:. It won't accelerate, doesn't shift into gear, slips out of gear. I feel this a manufacture default and Ford should take care of it.

- Atlanta, MI, USA

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to shift into drive(D), the transmission failed to respond as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. Parts distribution disconnect.

- Malden, MA, USA