2.1
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 73,708 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer, where it was diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 130,000.
- Vernon Hills, IL, USA
The contact owns a 2016 Ford Edge. The contact stated that while driving at 45 mph, without warning the drivetrain fractured, causing the front driver side axle to become fractured. The contact was able to steer the vehicle safely off of the roadway. The vehicle was towed to an independent mechanic to be diagnosed. The technician determined that the ptv unit (drivetrain), transmission and axle fractured and need to be replaced. The dealer buckeye Ford london 110 us-42, london, oh 43140 (800) 800-3673 was contacted and informed of the failure. The manufacturer was contacted but no further assistance was provided. The failure mileage was approximately 76,140.
- Mechanicsburg, OH, USA
We are the original owners of the 2016 Edge. At approximately 48,000 miles, we heard a popping noise in the front suspension which progressed to a loud squeaking sound on bumps and turning. The local dealer could not duplicate the problem. At 54,000 miles, the vehicle started darting on uneven road surfaces (rapid shifts in directional stability, often changing lanes without warning). The local dealer said there were no tsb's on that problem and did not find a problem(!). I raised the front suspension myself and found the drivers ball joint almost ready to dislodge from the control arm. I replaced the lower control arm myself (I am a retired auto instructor) following Ford's recommendations. After an alignment, the vehicle drives considerably better but somehow not perfect. Note that there is still a clunking in the front suspension but there doesnt appear to be anything loose, although the passenger side lower ball joint appears to be looser than what I would expect for that year vehicle with that mileage (now just at 57,000 miles.) this is a very dangerous condition which certainly should not happen on a vehicle with that few miles
- New Braunfels, TX, USA
I'm experiencing what many, many other Ford Super Duty truck owners have been experiencing since about 2005 commonly known as the "death wobble". at speeds above 45 miles per hour, when the truck goes across a rough (washboard) bit of road or a bridge joint, the front end sometimes shakes violently which also causes the steering wheel to shake violently until you can bring the vehicle to a stop, which is not easy. This is a very serious safety issue, which could cause loss of control resulting in injury to passengers as well as other drivers on the road. In the research I have done, it appears that Ford has done very little to correct this problem for consumers. I have mentioned the problem to the dealership where I purchased the truck new twice now and they say they cannot find anything wrong and cannot duplicate the problem in a test drive. I have only 26,000 miles on the truck and the problem seems to be getting worse. Have had it aligned twice and tires rotated regularly. No unusual wear. My wife refuses to drive the truck and I'm not too excited about it myself. Will it take injuries and deaths to force Ford into admitting there is a problem and fix it?
- Lincoln, NM, USA
- Trenton, FL, USA