The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated, and the engine was overheating. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

- Bellevue, OH, USA

The contact owns a 2017 Ford Edge. The contact stated that the vehicle intermittently failed to start immediately, and several attempts were needed to start the vehicle. The contact stated that whenever the vehicle was started, there was black exhaust coming from the exhaust pipes. The contact stated that there was a misfire while driving at various speeds and while the vehicle was idling. The temperature gauge indicated that the engine was overheating. The contact noticed coolant leaking into the reservoir. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the coolant reservoir was empty due to coolant intrusion in cylinder #1. The contact stated that DTC: P301 and P304 were retrieved. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

- Mcdonough, GA, USA

The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where DTC: P0302 was retrieved, indicating a misfire in cylinder #2. The mechanic informed the contact that there was a small amount of coolant leaking into the engine. The mechanic advised the contact to have another vehicle inspection performed in several years. The vehicle was not repaired, and the failure persisted. The vehicle was taken to Auto Zone, where DTC: P0302; was retrieved. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,500.

- Milwaukie, OR, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The independent mechanic refilled the coolant reservoir. The contact stated that on a separate occasion, while driving 70 MPH, the engine overheated, causing the contact to wait for a while for the engine temperature to cool down. The vehicle was restarted; however, the failure reoccurred on 4 separate occasions. The contact stated that while the vehicle was at the residence, her husband checked the vehicle and the coolant reservoir was empty, and the vehicle failed to restart. The vehicle was not repaired after the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 60,000.

- Aurora, CO, USA

The contact's daughter owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to Speedy Auto, where it was diagnosed and determined that there was a misfire in cylinder #2 due to coolant intrusion in the engine. The contact was referred to the dealer for further assistance. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

- Johns Island, SC, USA

The contact's mother-in-law owns a 2017 Ford Edge. The contact stated that while her mother-in-law was driving at an undisclosed speed from a right turn into traffic, the accelerator pedal was depressed, but the vehicle delayed accelerating as needed, almost causing a crash. The driver continued driving in the right lane. The contact stated that upon test-driving the vehicle the following day, the vehicle failed to accelerate and was undrivable. The contact stated that the vehicle later failed to start and was towed to the dealer. The dealer diagnosed that the engine had failed and needed to be replaced due to coolant intrusion into the engine. The contact stated that the vehicle had previously experienced excessive coolant consumption and was overheating. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered because the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 65,512.

- Punta Gorda, FL, USA

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts. The check engine warning light was temporarily illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that there was a misfire in cylinder #3. The dealer determined that a tune-up was needed. The tune-up was performed; however, the failure recurred, and the contact noticed that there was an abnormal burning coolant odor coming from the vehicle. The vehicle was taken back to the dealer, where it was diagnosed that there was coolant intrusion in the engine due to a crack in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.

- Greeley, CO, USA

The contact owns a 2017 Ford Edge. The contact stated while reversing at slow speeds, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.

- Holland, IN, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked into the third cylinder, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. An unknown dealer was contacted and referred the contact to the manufacturer for further assistance. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 114,000.

- Painted Post, NY, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle failed to accelerate as needed. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle had experienced rough idles upon startup, and there was white smoke coming out of the exhaust pipes. The vehicle was taken to the local mechanic, who diagnosed that there was coolant intrusion in the engine cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and the local dealer were notified of the failure and informed that the vehicle was not eligible for related extended warranty coverage. The failure mileage was 50,000.

- Holland, MI, USA

The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated to start. The check engine warning light was illuminated. The contact stated that the spark plugs and the engine coils were replaced by an independent mechanic; however, the check engine warning light remained illuminated. The mechanic then performed a pressure test and determined that there was coolant intrusion into the engine block. The mechanic referred the contact to the dealer for assistance. The vehicle was taken to an unknown dealer, where it was confirmed that there was coolant intrusion into the engine block. The contact was informed that the vehicle was not covered under a recall or a warranty. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The contact was then referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 80,000.

- Johnson City, TN, USA

The contact owns a 2017 Ford Edge. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into several cylinders, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 108,000.

- Crystal Lake, IL, USA

The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting with the check engine warning light illuminated. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine while depressing the accelerator pedal. The vehicle was initially taken to an independent mechanic where the spark plugs, and ignition coils were replaced. Despite the engine repair, the failure returned, and the vehicle was taken back to the independent mechanic. The mechanic performed another diagnostic test and discovered that there was coolant intrusion into the engine. The vehicle was then taken to a local dealer where the vehicle was diagnosed with the same failure as the independent mechanic and the contact was informed that the engine long block needed to be replaced and the contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered the contact no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 93,000.

- Cape Coral, FL, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the independent mechanic, who determined that coolant intrusion into various cylinders had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

- Helena, MT, USA

The contact owns a 2017 Ford Edge. The contact stated that when the vehicle was started, the vehicle was idling roughly. The contact stated that there was a misfire in the engine that nearly caused the vehicle to stall while driving. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic, and the contact was informed that the coolant level was very low. The contact stated that the failure was recurring. The contact returned the vehicle to the same mechanic who diagnosed the vehicle and determined that coolant was leaking into the engine and the engine was misfiring. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 46,126.

- Peoria, IL, USA

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact proceeded to use a diagnostic scanner and retrieved a code for a misfire in cylinder #3. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and it was confirmed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,920.

- Dry Branch, GA, USA

The contact owns a 2017 Ford Edge. The contact stated that during start up, the vehicle was shuddering and vibrating abnormally with the check engine warning light illuminated. The vehicle was taken to the local dealer who replaced the purge valve and spark plugs but the failure persisted. The vehicle was taken back to the dealer and was diagnosed with coolant intrusion into the cylinders. The contact was advised that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,000.

- Plum, PA, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into various cylinders, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 117,000.

- Joplin, MO, USA

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust, and the heat was inoperative. The check engine warning light was intermittently illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,070.

- Toledo, OH, USA

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into cylinder #3, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

- East Petersburg, PA, USA