The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving at 75 MPH, a "engine coolant too hot" message appeared and a thermostat warning light illuminated. The vehicle then went into limp mode and did not exceed over 10 MPH. The vehicle was steered to the side of the road and turned off. The vehicle was restarted after a while and the vehicle drove fine. The vehicle was taken to a dealer where it was diagnosed that the spark plug needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,100.

- Lincoln, NE, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that coolant intrusion into several cylinders had caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Ford Customer Satisfaction Program Number: 21N12. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.

- Broomfield, CO, USA

The contact owns a 2017 Ford Edge. The contact stated that while replacing the spark plugs, the contact noticed that the coolant level was significantly low, and the check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine had failed due to coolant intrusion in the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,899.

- Omaha, NE, USA

The contacts son owns a 2017 Ford Edge. The contact stated that while his son was driving approximately 35 MPH, there was a misfire coming from the engine. The check engine warning light illuminated shortly afterwards. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the cylinder head, caused by a blown head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.

- Belton, MO, USA

The contact owns a 2017 Ford Edge. The contact stated while driving 35 MPH, the engine light illuminated. The contact stated that the failure was related to Technical Service Bulletin: 19-2208. The vehicle was taken to an independent mechanic who determined that the ignition coil and spark plug was not firing properly in cylinder #3. The vehicle was taken to an independent mechanic, and it was determined the spark plugs were corroded. The vehicle was taken to a local dealer, where it was diagnosed and determined that engine block needed to be replaced. There was no coolant in the reservoir. The contact stated that coolant was leaking into the cylinders. There was white smoke emerging from the exhaust pipe. The vehicle was not repaired. The contact was waiting for warranty approval. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 66,000.

- Portland, OR, USA

The contact owns a 2014 Ford Edge. The contact stated that upon start the vehicle, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,275.

- Beach City, OH, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to check the coolant level. Upon visual inspection, the contact observed that the coolant level was abnormally low after a recent service. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into cylinder #2, causing a misfire, and resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 83,000.

- Gresham, OR, USA

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine cylinders. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The contact related the failure to Technical Service Bulletin Number: 19-2346. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 118,395.

- Vancouver, WA, USA

The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The vehicle was taken to an independent mechanic, where the contact was informed that the coolant reservoir was empty, and coolant was added to the vehicle; however, the failure persisted. Additionally, the contact stated that there was white smoke coming out of the exhaust pipe upon starting the vehicle. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant intrusion into cylinder #2. The vehicle was taken to the dealer, where the same assessment was made. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

- Kiel, WI, USA

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked and occupied, the contact-??s husband heard an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken an independent mechanic where it was diagnosed and determined that the engine block was damaged, there was coolant leaking into cylinder #1 and #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

- Manchester, MO, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to two independent mechanics and to the dealer, and it was determined that there was coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 74,635.

- Eureka, MO, USA

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. In addition, there was white smoke coming from the exhaust pipe. No warning light was illuminated. The vehicle was driven to the shoulder of the roadway and turned off. The vehicle was restarted and taken to the dealer where it was diagnosed with engine failure. The contact was informed that the failure was due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

- Madison, WI, USA

The contact owns a 2017 Ford Edge. The contact stated that the check engine warming light illuminated, and the vehicle displayed low coolant level. The engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a mechanic who diagnosed the vehicle and determined that coolant was leaking, and the engine had failed. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer, who confirmed the failure. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

- Rockford, MI, USA

The contact owns a 2017 Ford Edge. The contact stated that on several occasions while driving at undisclosed speeds, the check engine warning light illuminated. The contact stated that on several occasions, coolant was added to the vehicle, and the vehicle took longer to start. The vehicle was taken to a dealer, where it was diagnosed that there was coolant intrusion in the engine, and the engine block was cracked. The contact was informed that the engine needed to be replaced. The contact related to the failure of the Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure. The failure mileage was 81,000.

- Wake Forest, NC, USA

The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the engine was idling roughly. Additionally, the check engine warning light was illuminated while driving. The vehicle was taken to the dealer, who diagnosed the vehicle with coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 70,000.

- Kalamazoo, MI, USA

The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, the engine was running rough. The contact became aware of an abnormal coolant consumption. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the head gasket was leaking coolant into the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

- Washington, DC, USA

The contact owns a 2017 Ford Edge. The contact stated while driving on the highway at 65 MPH, the vehicle experienced a loss in motive power, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the head gasket was blown, causing coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,400.

- League City, TX, USA

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated, and the engine was overheating. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

- Bellevue, OH, USA

The contact owns a 2017 Ford Edge. The contact stated that the vehicle intermittently failed to start immediately, and several attempts were needed to start the vehicle. The contact stated that whenever the vehicle was started, there was black exhaust coming from the exhaust pipes. The contact stated that there was a misfire while driving at various speeds and while the vehicle was idling. The temperature gauge indicated that the engine was overheating. The contact noticed coolant leaking into the reservoir. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the coolant reservoir was empty due to coolant intrusion in cylinder #1. The contact stated that DTC: P301 and P304 were retrieved. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

- Mcdonough, GA, USA

The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where DTC: P0302 was retrieved, indicating a misfire in cylinder #2. The mechanic informed the contact that there was a small amount of coolant leaking into the engine. The mechanic advised the contact to have another vehicle inspection performed in several years. The vehicle was not repaired, and the failure persisted. The vehicle was taken to Auto Zone, where DTC: P0302; was retrieved. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,500.

- Milwaukie, OR, USA