2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
69,125 miles

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problem #190

Dec 172024

Edge

  • 54,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle idled roughly, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.

- Lake Suzy, FL, USA

problem #189

Jan 062025

Edge

  • 84,400 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed white smoke coming from the exhaust. The vehicle was taken to an independent mechanic, and the contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,400.

- San Diego, CA, USA

problem #188

Sep 142024

Edge

  • 58,000 miles
The contact owns a 2017 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was an engine misfire, and coolant level was low. The vehicle was taken to the local mechanic who was unable to diagnose the vehicle or determine the cause of the failure. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that coolant was present in the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.

- El Dorado, CA, USA

problem #187

Dec 162024

Edge

  • 55,000 miles
The contact owns a 2017 Ford Edge. The contact stated that when he started the vehicle he saw that the check engine light had illuminated and was idling roughly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The contact was advised by the dealer that there was a manufacturer technical service bulletin for the failure 22-2229 (Engine and Engine Cooling), but the vehicle was no longer under warranty and he would have to pay for the repair. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the Safety Hot Line. The failure mileage was approximately 55,000.

- North Port, FL, USA

problem #186

Jan 072025

Edge

  • 56,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 56,000.

- Chandler, AZ, USA

problem #185

Sep 302024

Edge

  • 38,000 miles
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on occasion. The vehicle was taken to a local dealer where it was diagnosed that there was coolant intrusion into the cylinder block and that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

- Snohomish, WA, USA

problem #184

Dec 132024

Edge

  • 107,000 miles
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #4, and there was coolant intrusion in the cylinder head. The mechanic determined that the engine needed to be replaced and related the failure to TSB Number: 22-2229. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 107,000.

- Deland, FL, USA

problem #183

Nov 022024

Edge

  • 55,908 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 65 MPH, the engine started to overheat. There was an abnormal odor of coolant being distributed through the vents. The contact was able to pull over and noticed that the temperature gauge was past high. The check engine warning light was illuminated. The contact stated that the failure was like Technical Service Bulletin: 19-2346 and 19-2208. The vehicle was taken to an independent mechanic who determined related the failure to DTC: P0302 - Cylinder #2 misfire was detected. The spark plugs and ignition coils were replaced. The vehicle was taken to the local dealer, where it was diagnosed that coolant was leaking into the engine, and an engine replacement was recommended. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 55,908.

- Parker, CO, USA

problem #182

Aug 012024

Edge

  • 120,000 miles
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate, with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that there was coolant intrusion into the engine causing a misfire in cylinders #1 and #2. The contact was informed that the engine's long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle did not qualify for an Extended Warranty related to the failure. The failure mileage was 120,000.

- Grantsville, MD, USA

problem #181

Sep 092024

Edge

  • 55,000 miles
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle stalled and there was an abnormal sound coming from the engine compartment, with white smoke coming out of the exhaust pipe. Additionally, there was an abnormal odor coming from the inside of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The contact researched and was made aware of Technical Service Bulletin Number: 19-2346. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000.

- Alpharetta, GA, USA

problem #180

Nov 272024

Edge

  • 125,000 miles
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where the spark plugs were replaced; however, the check engine warning light illuminated after a while. The vehicle was taken back to the same independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

- Deer Park, NY, USA

problem #179

Oct 252024

Edge

  • 83,000 miles
The contact owns a 2017 Ford Edge. The contact stated that there was an abnormal sound coming from underneath the vehicle while driving. Additionally, the contact stated that there was an oil leak on the ground. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinders #1, #2 and #3. The dealer determined that the engine and the long block had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

- Buckeye, AZ, USA

problem #178

Nov 042024

Edge

  • 54,790 miles
The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,790.

- Sandy Springs, GA, USA

problem #177

Sep 172024

Edge

  • 77,000 miles
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer and the vehicle was diagnosed with engine failure due to coolant intrusion into cylinder #1. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and was provided a case number. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 77,000.

- Young Harris, GA, USA

problem #176

Nov 132024

Edge

  • 72,000 miles
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the contact noticed that the engine would rattle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant leaked into the cylinder causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the dealer stated that the vehicle failure was associated with TSB 22-2133 and referred the contact to the dealer. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.

- Springfield, NJ, USA

problem #175

Oct 302024

Edge

  • 40,000 miles
The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

- Monroe, NY, USA

problem #174

Nov 072024

Edge

  • 38,000 miles
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was taken to a dealer for a routine oil change, and the mechanic observed that there was an internal water pump leak. The mechanic provided a diagnostic test and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.

- Milwaukee, WI, USA

problem #173

Oct 102024

Edge

  • 140,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving 10 MPH and making a left turn, the vehicle began shaking violently. The coolant warning light was illuminated. The vehicle was steered to the side of the road and inspected, and the contact became aware that the coolant reservoir was empty. The vehicle was towed to the dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

- Columbia, MO, USA

problem #172

Nov 062024

Edge

  • 63,000 miles
The contact owns a 2017 Ford Edge. The contact stated that while driving 35 MPH, the high engine temperature and low coolant level warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinders #2 and #4, and the engine needed to be replaced. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 63,000.

- Sebastian, FL, USA

problem #171

Nov 012024

Edge

  • 64,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 20 MPH, the vehicle shuddered. The check engine warning light was illuminated. The contact stated that the failure had been recurring while driving. The contact stated that upon adding coolant to the vehicle, the vehicle operated as needed. The contact stated that the vehicle was experiencing excessive coolant consumption. The contact related the failure to an unknown Customer Satisfaction Program; however the VIN was not included. The vehicle was taken back to the residence. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating that the engine had failed and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.?

- Calhoun, KY, USA

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