The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.

- Kewaunee, WI, USA

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer suggested that the vehicle needed a tune-up however, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was taken back to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. Th vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that half of the cost would be covered. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.

- Grove, OK, USA

The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the engine misfired, and the vehicle shuddered and wobbled. The contact stated that the failure persisted while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine cylinders, and the long block needed to be replaced. The dealer related the failure to Ford Technical Service Bulletin Number: 22-2229. The vehicle was repaired. The manufacturer was contacted and informed the contact that the repair could not be covered under the TSB because the VIN was not included. The failure mileage was approximately 60,000.

- Manteca, CA, USA

The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

- Cedar Rapids, IA, USA

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic where spark plug #3 and engine coil were replaced. The failure recurred and the same parts were replaced a second time. The contact then discovered that the coolant reservoir was empty. The vehicle was then taken to the dealer who discovered a coolant leak inside the engine causing engine failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Lakeville, MA, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #1. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that a coolant leak had damaged the engine, and the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB Number: 22-2134 (Engine and Engine Cooling). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 48,000.

- Fort Wright, KY, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 45 MPH, the vehicle overheated. The check engine warning light was illuminated. The contact added additional coolant to the vehicle. The vehicle was taken to the local dealer where it was diagnosed that an engine replacement was needed. The mechanic informed the contact that coolant was leaking into the engine and the pistons. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 72,000.

- Clear Brook, VA, USA

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who replaced a vacuum seal, and the check engine warning light was no longer illuminated. Approximately a week later, the failure reoccurred. The vehicle was taken to the local mechanic who diagnosed that cylinder #1 and #3 was misfiring. The spark plugs and ignition coil were replaced. The vehicle was later taken back to the local dealer who determined that coolant was present in the engine block, and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 104,000.

- West Jordan, UT, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 30 MPH, the vehicle suddenly decelerated and failed to properly accelerate. The vehicle was parked at the residence and later examined by an independent mechanic who discovered there was no anti-freeze in the engine. The mechanic determined that the water pump had failed. The vehicle was later towed to the local dealer who confirmed that the water pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 46,750.

- Glen Cove, NY, USA

The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts. Additionally, while driving at various speeds, the vehicle would not properly accelerate, with the check engine warning light illuminated. The vehicle was taken to the local mechanic who determined that coolant had leaked into cylinder #3. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The approximate failure mileage was 100,000.

- Poquoson, VA, USA

The contact owns a 2017 Ford Edge. The contact stated while his grandmother was driving 35 MPH, the temperature gauge started rising quickly and she saw steam coming from under the hood. The contact stated that the check engine warning light was illuminated. The driver was able to park the vehicle at her friend's residence and called the contact to inspect the vehicle. Upon inspecting the vehicle, the contact noticed that the coolant level was low, and added a gallon of coolant to the reservoir. The contact stated there was no evidence of a coolant leak on the ground. The contact took the vehicle to the local dealer, where it was diagnosed with needing the long block engine to be replaced due to coolant leaking into the engine cylinders. The vehicle was not repaired. Upon investigation, the contact associated the failure with TSB: 22-2133. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

- Littlestown, PA, USA

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light illuminated. The contact took the vehicle to the dealer who diagnosed that there was a misfire in cylinder #3. The spark plug and coil was replaced. The vehicle was repaired; however, approximately 2 days and 30 miles later, the engine started running rough. The contact called and informed the dealer that coolant was leaking into the cylinder from the engine block and the vehicle was emitting white smoke while driving. The vehicle had since failed to start the engine and the vehicle had become inoperable. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000.

- Saint George, UT, USA

The contact owns a 2017 Ford Edge. The contact stated that when the vehicle was taken to an independent mechanic for routine maintenance, the mechanic diagnosed that an ignition coil needed to be replaced. The vehicle was repaired; however, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact also stated that after starting the vehicle, the vehicle was shuddering with blue smoke coming from the exhaust. Additionally, the contact also noticed that there was rapid coolant loss without a leak. The vehicle was taken back to the independent mechanic, where the contact was advised to take the vehicle to a local dealer for further diagnostic tests. The vehicle was taken to a local dealer, where it was diagnosed and determined that another coil needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated intermittently. The vehicle was then taken back to the dealer, where it was diagnosed that the engine needed to be replaced; however, the warranty had expired. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 59,000. The VIN was unavailable.

- Lake Hopatcong, NJ, USA

The contact owns a 2017 Ford Fusion. The contact stated that on several occasions, the vehicle was hesitating while attempting to start the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ignition coils and spark plugs needed to be replaced. The contact's husband completed the repairs; however, the failure reoccurred. The contact also stated that they were needing to refill the coolant more frequently. The contact stated that a personal diagnostic reader was used and retrieved failure codes for misfire in cylinder#1. The manufacturer was made aware of the failure and informed that the warranty had expired. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

- Toledo, OH, USA

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the mechanic stated that coolant was leaking into the engine and referred the contact to the dealer for assistance. The vehicle was taken to the dealer and the dealer stated that the vehicle was experiencing a similar failure to TSB: 22-2229; however, the vehicle had exceeded the mileage. The contact was referred to the manufacturer for assistance. The manufacturer was contacted but provide no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,138.

- Roseville, CA, USA

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 35 MPH, the vehicle nearly stalled. The contact observed a cloud of white smoke coming from the exhaust pipe. The contact stated that the check engine warning was illuminated. Additionally, there was a message indicating a misfire in cylinder #4. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had been repaired. The contact researched online and related the failure to Manufacturer Communication: 22-2229 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was 74,559.

- Apollo Beach, FL, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a misfire under the hood of the vehicle. The P0302 and P0304 warning lights were displayed on the instrument panel. The contact stated that based on the codes displayed, she replaced the ignition coil and spark plugs; however, the failure recurred. The vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into cylinder #2, and that the engine long block needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 88,697.

- Suamico, WI, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine misfired. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact related the failure to Technical Service Bulletin- 22-2229 (Coolant in Cylinders) however, the vehicle was not covered under the TSB. The manufacturer made aware of the failure. The failure mileage was approximately 54,000.

- Kingwood, TX, USA

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was notified that there was a misfire in cylinder #3. The vehicle was taken to the dealer and the contact was informed that the engine block was deformed, causing coolant to leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 58,267.

- Holly Springs, NC, USA

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact's husband used a code reader which showed a misfire in cylinder #2. The contact's husband also discovered that coolant had started leaking from the engine. The vehicle was taken to a dealer where it was confirmed that coolant had leaked into cylinder#2 causing engine failure. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 78,000.

- Bastrop, TX, USA