Glass roof cracks... They appear to be stress fractures. Both on the front moon roof panel and the rear panoramic glass panel. Pictures attached. The care is garaged. The cracks on the rear panoramic occurred 1st. The cracks on the front moonroof panel occurred several months afterwards.

- Watervliet, NY, USA

Manufacturer Recall Number22S43 VEHICLE MOVES IN AN UNEXPECTED DIRECTION THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION INTERMITTENTLY OVER PAST YEAR... MORE AND MORE SINCE 04/02/22

- Scottsdale, AZ, USA

Underbody shield fell off car made noise-needed to fix dealer replaced sheild & said many other customers had same problem no warning or symptoms

- Naples, FL, USA

The contact owns a 2017 Ford Edge. The contact stated while driving at 50-60 MPH, several unknown warning lights illuminated and the vehicle stalled. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle, and the warning lights were no longer illuminated. The vehicle was taken to the dealer who informed the contact that they could not replicate the failure. The contact stated that the failure reoccurred twice while driving and the vehicle was taken to the dealer at each occasion. The dealer informed the contact that they could not replicate the failure; however, the failure persisted. The dealer was notified and an appointment was scheduled for diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,500. THE CONSUMER STATED 4 OF THE INCIDENTS OCCURED WHILE MERGING ONTO THE FREEWAY. THE CONSUMER STATED ALL TROUBLESHOOTING EFFORTS FAILED. THE FAILURE WAS INTERMITTENT, BUT CONSISTENT.

- Arroyo Grande, CA, USA

Hello, 1. "Other" - I've had to replace the CV joint on the same side twice in the last two years. -Yes you can inspect. -Safety was not at risk, I don't think. -I had them fixed at Pauli Ford in St. Johns, MI. -No warning lights. 2. "Wheel" - The lugnuts are swollen on all 4 wheels. -Yes you can inspect. -Safety and safety of others were at risk. -I'm getting them fixed at Costco with a full set of new tires. -No warning lights

- Laingsburg, MI, USA

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was idle, he heard abnormal knocking and ticking sounds coming from the engine. There was no warning light illuminated. The dealer was notified of the failure and advised the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V427000 (Power Train) because the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 101,000.

- Lamar, AR, USA

My APIM has failed. It Will cost $900 to replace it at the Ford Dealership where I purchased it used 1 1/2 years ago. Why isn't there a recall on this for 2017 Edge? Thanks

- Carrollton, GA, USA

automatic door latches and inside lights and flashers switch on and off randomly. It does not matter if the car is being driven or sitting overnight in the driveway. This may cause the battery to drain and require jumping off. It also allows for theft if the doors are unlocked. The problem was checked out by my local ford dealership. A representative went for a test drive and said he only heard the door latches click one time so it was not bad enough to worry about. I was told by the ford service rep. that it could be a low voltage problem so I replaced the car battery and the electronic key batteries but the problem continues.

- Southside, AL, USA

Outside temp 51, car auto start enabled and used. Rear glass exploded after a 7 min warm up. Rear defrost was on. Rear wiper used once to clear morning dew.

- Casco, ME, USA

Bought a used 2017 Ford Edge in June of 2021 75K miles. Approx. three weeks later the check engine light came on. Diagnostic code was misfire in the number 2 cylinder. Spark plugs and coil packs were replaced. Check engine light remained on. Several days later check engine light went off. Brought the car in for a recall fix on brake hose and spoke with Ford technician that I was getting ready to travel to TN and wanted to make sure that it was safe to do so. Assured that it would be fine. During the course of our trip to TN the check engine light came on and off several times. On our way home noticed the heat wasn't working very well. Before we left the hotel in the morning checked coolant level and it was low. Filled it up and continued on our way home. Since then every three days coolant level is low. Starting up in the morning puff of white smoke comes out the pipe. Out of Fords warranty and a loan on a car I have had three months with a major problem. Did some research only to find this is a common problem that could potentially cause a fire. Dealer says I need a new engine...and I have to pay for it.

- Tiverton, RI, USA

In February we had a knocking noise when driving 2017 Ford edge. We took into dealership and had a cracked flywheel. Currently, our 2017 edge is back in the shop with another crackes flywheel. This vehicle was taken to a Ford dealership 1 week after we purchased to replace the whole engine for 3 months. Then we are dealing with 2 cracked flywheels and have had the brake lines fail twice, which is also a recall. This vehicle is a lemon!

- Hewitt, TX, USA

The description below is what has occurred with my vehicle. It has a cracked flexplate resulting in loud noise when starting engine and when idle or at low speed. Vibration in steering wheel. Could result in loss of power if not fixed. NHTSA id number: 10144200 manufacturer communication number: Ssm 47398 summary some 2015-2018 Edge vehicles equipped with a 2.0L ecoboost and 6F35 transmission may exhibit a rattle noise from the transmission bellhousing area while running. This may be the result of a cracked engine flexplate.

- Midlothian, VA, USA

On 5 different occasions, this vehicle suddenly loses power & acts like it's running out of gas. It "studders" for 15-20 seconds & then begins to run fine. It seems to happen when a left or right turn has just been completed. It's a frightening feeling that the vehicle will not accelerate when the gas pedal is pressed & you have fast moving traffic behind you on a busy city street. The dealership cannot find anything wrong with the vehicle. It is not being driven now because we are in fear of having an accident.

- Glendale, AZ, USA

While driving, code says "hill start assist not available" and sputtering/power loss on road. Turned car off and started again, barely made it 1/2 mile home. Waited 2 days but code showed immediately when starting car. Engine revs and sputters, barely enough power to pull out of garage. Manual transmission so I cannot turn off hill start assist.

- St. Joseph, MI, USA

My sunroof randomly cracked while I was going down the highway. Nothing hit it so I was curious if this was a common problem.. I looked around online and found that it is in fact a common issue with some people's sunroofs even exploding!!! I called Ford and was told the exact same thing that I found everyone else saying online.. that Ford won't do anything to fix the problem and that some people have had this issue happen more than once... I am now terrified to drive my new (to me) vehicle that I just bought 2 months ago.. my glass insurance is giving me issues covering this because it's not a windshield and I don't have $2200 laying around to fix it at the moment.. how long until it starts leaking and causing other issues.."?"

- Canton, GA, USA

Noticed crack in panoramic sunroof when parked in home garage; no point of impact detected

- Senoia, GA, USA

A year ago my check engine light came on and the car felt like it was misfiring when I pushed the gas so I took it in to the dealership and they said that there was coolant leaking into the engine. They fixed the head gasket and replaced the cylinders and it ran okay for a while. Fast forward to last week and I was driving down a major highway with my five year old and my dog in the car on our way to vacation and an error light came on saying it was a coolant emergency; at the same time the check engine came on immediately. Suddenly the car basically went dead while in motion going 75 miles per hour. I had to steer it off of the highway and turn it off; leaving us stranded on the side of the highway for 4 hours. I had to have it towed to the nearest dealership and they said that there is coolant leaking into the engine and that the entire engine needs to be replaced because apparently after I had my car worked on the first time there was a tsb 19-2346 saying if this problem occurs then the engine needs to be replaced. The car is 3 years old and has had major engine failure twice in one year- leaving my family and I in a very dangerous situation. This needs to be recalled. The mechanic at the dealership said this is a common problem on the ecoboost 2.0 engine. A common problem"!"! now I have to pay $7000 for a new engine, $600 for a tow across three states $100 in uber for picking us up and hotel fees leaving us stranded.

- Oxford, MS, USA

I purchased a 2017 Ford Edge, in 2017, which ran fine at first. A year in, the car would run rough, and twice bogged down and turned off. Started again, replaced battery with under 2yrs of use and kept working. Fast forward two years, a few weeks ago, while driving home from work, I began to see performance issues and suddenly white smoke coming out the exhaust. No leaking was evident, and I never got a warning on my dash about temp or coolant or anything of the like. Took it to Ford, where I bought it, and after explaining the NHTSA customer satisfaction program, two of the associates reacted completely oblivious to what even NHTSA stood for or the issue, which btw seems to be reported over 10 times on the NHTSA site. Nevertheless, they suggested a new battery, spark plugs/wires, and then offered to take a look at the vehicle for a few days charging $125 for the "diagnostic", to which I refused. They then gave it a once-over, and found coolant in the engine, [milky oil] which indicates water seeping into the engine and would most likely require a cylinder head at the very least. They offered to give me a rental, for which they stated "I wouldn't have to pay" outside of the $50 liability fee, which is refundable upon Ford's hq/credit team got back to them. If they saw that this was not a "recall" type item, I would have to pay for the rental as well as the cost of repairs, which ball-parked around $4500-$5000. Clearly, this is unacceptable, for a 3yr old car with under 66K miles to have this problem. Filing a complaint with NHTSA in the hopes of finding some semblance of justice.

- Tampa, FL, USA

I went to the dealership where I bought my 2017 silver Ford Edge, because on 5/8/2020 the engine icon came up on my dash. So I immediately stopped at the local jarett Ford dealership in lakeland, fl, thinking it just needed an oil change. After I got this done, the engine icon never went and I began to experience my vehicle shaking and it also began heating up. This happened in 3 different occasions, with a red warning message on my dash of the precaution I should take to avoid overheating. Each time I immediately stopped the vehicle, waited for it to cool down, and added coolant to the radiator coolant tank. I went to elder Ford of tampa, fl, where I bought my vehicle and the service manager, terry was completely oblivious as to who NHTSA is as well as no idea of the customer satisfaction program. As I went to drive away my vehicle, now it did not want to start. Frank tried to see if it was a battery issue and tried jump starting it but it had nothing to do with the battery. By god's miracle my vehicle suddenly turned on and by his mercies I was able to arrive at my house. Now, I cannot get to work and are stuck because they say that there is nothing they can do because my warranty is over. I need to know if you can help me resolve this matter that is not my fault. I am very concerned that they have no idea as to what NHTSA is nor your customer satisfaction program. I will appreciate someone helping me, or pointing me in the right direction.

- Tampa, FL, USA

2017 Ford Edge titanium 57000 miles power steering has stopped and Ford will not help. The car still runs and I am driving without power steering. Local Ford says $ $3000 to fix. Warning lights of: "hill start assist not available"... (never had it anyway). "steering assist fault - service required" "service advance trac" - dashboard icon "stability control off" - dashboard icon... these warnings are on everytime I drive the car.. this started and first happened in mid Feb. 2020. It happened when I was backing out of a parking space. After a few feet it sort of stalled. I restarted and noticed immediately the lights and lack of power steering. Any help is appreciated. $3000 is a lot of money and I am surprised at the cost, lack of help from Ford and the fact that it is still running. Other wise it is a great car ! I have gone to youtube and discovered some electrical problems from others but nothing specific. Any help is great. Thanks.

- Emerald Isle, NC, USA