10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 13,926 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The sun visor on the passenger side fell out of the headliner on the mounting side the first time we put it down--it hung down about two inches. Today under rapid acceleration the other side came out of it's clip fastener and the whole unit fell down about ten inches in front of my wife face. It also appears that the drivers side visor had already been repaired as there are dirty smudges on the underside of the visor. There was also an Edge--2017--on the showroom floor that had the drivers side visor hanging down a couple of inches due to a faulty fastener.. we saw a total of three Edge's including the one we purchased and three of the six visors had the same issue. Ifs a drivers side visor came down the way our passenger side visor did today there is a very good chance of it creating an accident. I am finally having mine repaired tomorrow after waiting two weeks. I have spoken with two service departments who checked service bulletins and they said there had been no reported issues but obviously there is. Also spoke with Ford Motor Company customer service and got the same story. I have pictures but due to being incompetent with using a computer and iphone I cannot get the pictures to this document. If you send me an email I can attach the photos to a reply.
- Topsfield, MA, USA
I hit a utility pole head on. I swerved to miss a car. I was traveling a speed at about 25 miles a hour. The air bag didn't deploy.
- Does Moines, IA, USA
The rear hatch closed on me without any kind of warning as I had my hand's full with groceries an could not stop the door. The car was in park the ignition was off
- Athens, AL, USA
- Minneota, MN, USA