10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
34,042 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Apr 012022

Edge 4-cyl

  • 58,000 miles
The contact owns a 2017 Ford Edge. The contact stated that a crack had formed over the passenger-??s side dashboard where the air bag was located. Over time, the crack on the dashboard expanded. The vehicle was taken to the dealer where the failure was confirmed; however, the mechanic found no defect with the vehicle. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and agreed to cover 60% of the cost of the repair. The vehicle had yet to be repaired. The failure mileage was approximately 58,000.

- Davenport, IA, USA

problem #8

Feb 142021

Edge

  • miles
We were driving down Hwy 84 in Georgia coming from the airport a truck was making a left hand turn and turned in front of us.. We hit the car going about 30 miles an hour.. The air bags did not deploy and we suffered greatly because of this.. This happened 2/14/21..

- Ludowici, GA, USA

problem #7

Apr 072021

Edge

  • 78,000 miles
Driving down the highway I pressed down on the brake the car was not stopping while the brake peddle went straight to the floor.

- Perryville, MD, USA

problem #6

Sep 302019

Edge

  • 25,480 miles
This vehicle was involved in an accident when another vehicle crossed its path going the wrong way on a one way street. This Ford Edge struck the Ford F150 broadside at approximately 30+ mph at about a 20 degree angle drivers side hood and fender and windshield broken. The steering wheel air bag did not deploy, and the knee bolster did not deploy fully. This caused serious injuries to the driver.

- Dearbron Heights, MI, USA

problem #5

Jul 012017

Edge

  • 0 miles
Nothing has 'happened' yet, but according to reports, the takata airbags are faulty.I would like them repaired/replaced!

- Melbourne, FL, USA

problem #4

Jun 102018

Edge

  • 14,000 miles
"takata recall" I have a slit on my passenger side airbag.I just noticed it one day getting in my car.I took it to oxmoor Ford several times, they took pictures and finally called me back after several times being there and said they were not going to fix it.

- Louisville, KY, USA

problem #3

Jun 292017

Edge

  • 10,000 miles
Was in accident hit from back and than front. Car was totaled. Air bags never went off. Car was stopped for traffic jam. Accident was on a highway.

- St. Joseph, MI, USA

problem #2

Nov 172017

Edge

  • 117,894 miles
Takata recall car was purchased used. I received a recall notice. I've visited 2 different Ford service departments for a total of 5 times. They do not have parts. I received a notice from tk holdings Inc. About takata's claim for bankruptcy. I am driving an unsafe car. Ford has not been able to acquire parts. The car has not been involved in an accident. The notice from tk holdings cite that, "you (or, in the case of a wrongful-death claim, you represent) may have claims against the debtors, including for monetary loss, personal injury, or death (in each case past or future) on account of your current or past ownership of a vehicle contaning a psan inflator regardless of whether such psan inflator is subject to a recall or has all ready been repaired or you have thus far suffered no loss, injury or death on account of your psan inflator..." in my case, I am exposed to future injury and am thereby asserting my claim.

- Bellevue, WA, USA

problem #1

Jul 272017

Edge

  • 3,000 miles
The contact owns a 2017 Ford Edge. While the contact's wife was driving approximately 30 mph and crossing an intersection, another vehicle suddenly turned in front of the contact and crashed into the front of the vehicle. The contact's vehicle spun around a few times. The air bags failed to deploy. The vehicle received damage to the front end and was no longer operable. The contact's wife had the vehicle towed to the rodio Ford dealer (located at 13680 w test dr, Goodyear, AZ 85338; 623-298-3900) who then had the vehicle towed to the unlimited collision body shop (located at 8112 N 75th ave, peoria, AZ 85345; 623-979-7565) who deemed the vehicle totaled. There were no injuries and a police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000.

- Fayetteville, AR, USA