10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 21,614 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Swollen lug nuts - dealership strongly advised to replace due to possible loss of control, accident or injury.
- Chandler, AZ, USA
2017 Ford Edge titanium 57000 miles power steering has stopped and Ford will not help. The car still runs and I am driving without power steering. Local Ford says $ $3000 to fix. Warning lights of: "hill start assist not available"... (never had it anyway). "steering assist fault - service required" "service advance trac" - dashboard icon "stability control off" - dashboard icon... these warnings are on everytime I drive the car.. this started and first happened in mid Feb. 2020. It happened when I was backing out of a parking space. After a few feet it sort of stalled. I restarted and noticed immediately the lights and lack of power steering. Any help is appreciated. $3000 is a lot of money and I am surprised at the cost, lack of help from Ford and the fact that it is still running. Other wise it is a great car ! I have gone to youtube and discovered some electrical problems from others but nothing specific. Any help is great. Thanks.
- Emerald Isle, NC, USA
After 37000 miles message stated battery was low. Then lost power steering. I stopped car and it had to be pushed off to side. Another car jumped me and car started. Started driving and lost power steering. Car was jump started again. Drove short distance. Happened again until I got home. Help.
- East Bank, WV, USA
While driving an alert came on that stated the steering assist needed service. I continued driving as I was in a remote area with no Ford dealership close by. The steering seemed a bit "loose" but the vehicle was operable. I parked the vehicle once I arrived at my destination with plans to bring it to my dealership when I returned from my trip. I started the vehicle a few days later and the display showed "steering loss stop safely", "service advancetrac" and "hill start assist not available" the vehicle could not be steered and had to be towed to the dealership.
- Charleston, WV, USA
The contact owns a 2017 Ford Edge. While driving approximately 65 mph, the steering disengaged and the steering wheel became very loose without warning. The contact was able to feel the difference when the steering re-engaged. The contact was concerned about over steering. The vehicle was taken to san leandro Ford store (located at 1111 marina blvd, san leandro, ca 94577, (510) 352-2000) to be diagnosed, but the contact was informed that the manufacturer did not allow the service technicians to adjust the steering wheel. The contact was informed that there was some calibration made to the steering wheel. The contact was concerned that the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,999. The VIN was not available.
- Hayward, CA, USA
The contact owns a 2017 Ford Edge. While the contact's daughter was reversing out of the driveway, the brake pedal was depressed, but failed to operate. Additionally, the steering seized and the vehicle started to vibrate abnormally. While the vehicle was still in motion, the contact's daughter jumped out of the vehicle and suffered a concussion, bruises, headaches, back aches, and contusions that required medical attention. A police report was filed. The contact stated that the opened door also caused damage to the neighbor's vehicle. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was contacted or notified of the failure. The approximate failure mileage was 300.
- Livingston, NJ, USA
- Gretna, LA, USA