The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was erratically shaking, and the check engine warning light was illuminated. The vehicle was driven to the shoulder of the roadway. The contact checked the coolant level, and the coolant lever was low. The coolant reservoir was refilled. The vehicle was driven to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.

- Mesa, WA, USA

The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the vehicle was idling roughly. The contact stated that once the engine had warmed up, the vehicle ran smoothly; however, while the accelerator pedal was depressed, the vehicle hesitated. The contact stated that the vehicle was lunging forward while the accelerator pedal was depressed. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 72,000.

- Lock Haven, PA, USA

The contact owns a 2018 Ford Edge. The contact stated while driving 5 MPH in a parking lot, the check engine warning light illuminated. The contact stated that the engine went into LIMP Mode. The contact pulled over and turned off the vehicle. The contact restarted the vehicle after several minutes. The vehicle was taken to Pep Boys, where it was diagnosed that the spark plugs, and ignition coils had failed and needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to Pep Boys and was diagnosed with coolant intrusion into the cylinder, causing a misfire in cylinder #3 and engine failure. The vehicle was not repaired. Upon further investigation, the contact related the failure to Ford Campaign Number: 22-229. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 96,000.

- Selah, WA, USA

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the heater was activated but failed to operate as needed. The message "Engine Coolant Overtemperature" was displayed. The contact added coolant to the coolant reservoir, but the failure persisted. The vehicle was taken to the dealer, who diagnosed that there was coolant intrusion in cylinder #3 and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 73,000.

- Burlington, WA, USA

The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact stated that coolant was leaking into the cylinder and head gasket. The contact was informed that the engine needed to be replaced. The vehicle was then taken to a dealer and was diagnosed with engine failure. The vehicle was then taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was only able to be driven for short distances. The vehicle was driven to the dealer and the independent mechanic who were nearby. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.

- Lee, IL, USA

The contact owns a 2018 Ford Edge. The contact stated while attempting to start the vehicle, the contact heard an abnormal sound coming from the engine. The contact smelled a sweet smell and became aware of white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and several codes were displayed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related to the failure of Technical Service Bulletin: 19-2172 (Coolant in Cylinders, White Exhaust Smoke). The manufacturer was notified of the failure but offered no assistance. The manufacturer transferred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 109,000.

- Bethel, ME, USA

The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, a slushing noise was present coming from inside the driver-??s side dashboard location. The vehicle was taken to the local dealer, who diagnosed that coolant was present inside the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

- Ventura, CA, USA

The contact owns a 2018 Ford Edge. The contact stated that while driving approximately 65 MPH, the blinking check engine warning light activated along with the message "Engine Coolant Temperature High". The contact stated that after parking the vehicle, the vehicle was towed to the local mechanic and was later towed to the local dealer, who diagnosed the vehicle and determined that the coolant had mixed with the engine oil, causing severe damages to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the vehicle was not covered under the Extended Warranty coverage for the failure. The failure mileage was 81,000.

- Mooresville, MO, USA

The contact owns a 2018 Ford Edge. The contact stated that while driving on several occasions at various speeds, the check engine warning light intermittently illuminated. The contact stated that on one occasion the warning light illuminated and remained illuminated. Additionally, the contact stated that on several occasions, the temperature gauge warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a crack in the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.

- Deep Run, NC, USA

The contact owns a 2018 Ford Edge. The contact stated while driving at 20 MPH, the service engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a flaw in the engine design. The contact stated that coolant was leaking into the engine, causing engine failure. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The vehicle was taken to an independent mechanic who provided the same diagnosis. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,500.

- Dade City, FL, USA

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #4, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 146,000.

- Manvel, TX, USA

The contact owns a 2018 Ford Edge. The contact stated while driving at approximately 50 MPH, the check engine warning light illuminated. The contact attempted to activate the heater however, only cold air was blowing out of the vents. The vehicle was taken to a local dealer who diagnosed that there was coolant intrusion into the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 98,000.

- Council Bluffs, IA, USA

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the vehicle was started, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 105,000.

- Marion, VA, USA

The contact owns a 2018 Ford Edge. The contact stated that while having a routine inspection at the local dealer, the vehicle was diagnosed, and it was determined that there was an oil leak to the oil pan gasket that needed to be replaced. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.

- Aston, PA, USA

See attached document for complaint.

- Kenmore, NY, USA

The contact owns a 2018 Ford Edge. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power, and decelerated to 30 MPH. The contact stated that the check engine warning light illuminated, with the -??Low Coolant-?? message displayed. The contact restarted the vehicle and continued driving. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant intrusion into the engine had caused engine damages and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,000.

- Lakewood, WA, USA

The contact owns a 2018 Ford Edge. The contact stated that the check engine light had illuminated upon starting the vehicle. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was advised that the coolant intrusion was responsible for the failure and that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 102,000.

- Brinnon, WA, USA

The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was coolant leaking into the engine and the cylinder was cracked. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The manufacturer offered to assist with the cost of the repair. The failure mileage was approximately 33,000.

- Mount Pleasant, WI, USA

The contact owns a 2018 Ford Edge. The contact stated that the heater was not working properly. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that coolant was leaking into the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 19-2208 and 22-2229. The manufacturer was notified of the failure. The approximate failure mileage was 44,900.

- Tipton, IA, USA

The contact owns a 2018 Ford Edge. The contact stated while accelerating from a complete stop, the vehicle hesitated while responding. The contact stated that the failure progressively worsened. The contact also noticed that the vehicle was experiencing excessive coolant consumption. The check engine warning light was illuminated. The contact stated that upon starting the vehicle, the vehicle experienced a rough start and was shuddering temporarily. Additionally, the contact stated while attempting to drive from a complete stop onto the road, the message "Caution - Coolant Temperature Overheat" was displayed, and the check engine warning light was illuminated. The vehicle went into LIMP Mode. The contact stated that upon depressing the accelerator pedal again the vehicle was sputtering and was significantly sluggish. The contact stated that the vehicle was able to accelerate to 30 MPH after driving for 1 mile. The vehicle was driven to the residence. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was approximately 52,000.

- Brunswick, GA, USA