9.0
pretty bad- Typical Repair Cost:
- $7,170
- Average Mileage:
- 65,650 miles
- Total Complaints:
- 12 complaints
Most common solutions:
- engine replacement (8 reports)
- replace the engine (3 reports)
- not sure (1 reports)
This problem may be covered under warranty. Ask your Ford dealer.
Warning light appeared on dashboard. Vehicle eventually had a very difficult time moving forward and would not go more than 5 mph uphill. Took vehicle to Ford dealer service center for diagnosis. The report from dealer states, "Verified concern, scanned for fault codes and found codes P01229, P0301 SN P00012. Pressure tested coolant system and found coolant intrusion into the cylinders. The technician advised to correct condition the long block would need to be replaced." (Attaching a copy of the report). Per the invoice, the cost to replace the long block is $8,447.54.
Subsequent internet searches demonstrate that this is a known problem with Ford engines.
Taking vehicle to the dealer service center tomorrow for outrageously expensive repair.
- Dennis M., Albany, US
Mileage: 60300. Bought brand-new 2018. One week ago it started idling very rough after start. Engine light came on. Popped hood and discovered coolant was low. Started next day and noticed white smoke pouring out of exhaust. Started Youtubing this situation. Oh Boy! Lots of issues with this engine. Took it to dealer to run code and said there was a misfire on #2 cylinder and coolant leaking into cylinder #2 as well. Dealer said engine needs to be replaced. $8300.00 quote. I called Ford customer service and started claim but was denied financial assistance. I blew up on the rep.
In the process of filling complaint to NHTSA and fighting with Ford to pay for new engine. Hoping this will end up being a recall and Ford paying for new engine and reimbursing those who already paid for one.
- Mark Y., Dallas, US
Coolant was consumed for months with zero leaks - tested twice for leaks, none. Car began to run rough. CEL lit up repeatedly. In late September 2023 engine failed completely. September 25,2023 car towed to Ford dealereship in Sellersburg, iN. Engine had to be replaced. Total cost was $6,400 plus related expenses during the several weeks vehicle was at the dealership.
Dealership work order reflected all the above. Tech said a pin failed and there was significant sludge in the engine. Vehicle has been meticulously maintained. Appears the coolant mixed with engine oil to form sludge. Ford's Technical Service Bulletin describes all of the engine related issues per TSB 22-2229.
- Michael R., Scottsburg, IN, US
This car now belongs to my granddaughter, whom I gave the car to when my father passed away and I bought out my sister and brother. As many of you have previously stated, the check engine light came on around September 27. 2023. The car only has 57,000 miles on it. The factory warranty ran out on August 31, 2023, which was less than 30 days past when the problem was noticed and the check engine light came on. I have practically exhausted all avenues with Ford to assist with paying the $7203 bill. The dealer wants to replace the engine block since apparently the deteriorated head gasket has allowed coolant to leak into the number 1 cylinder and the car now requires a new engine block.
I am going to write to Ford Consumer Relations and perhaps they can help. At this time, we picked the car back up and has not been fixed since we do not have the funds to repair it. There is even a class action lawsuit regarding the problem with this engine design that Ford had not recalled. Any thoughts from anyone else would be appreciated.
- Diane K., Bushnell, US
I have had my 2018 Ford Edge for 2 years and have not had any issues until June 12, 2023. The vehicle began to struggle to accelerate and shook badly as well as the check engine light flashing on and off while driving to work. Took it straight to the shop where they tried to replace the spark plugs with no luck. They recommended taking to the dealership to diagnose. Dealership is stating that the engine needs to be replaced due to coolant intrusion causing engine failure through no fault of my own, but through a manufacturing defect with the engine block. They quoted me $8,100 for repairs. My extended warranty is through a 3rd party and have denied my claim due to it being a manufacturing issue and not some other kind of mechanical failure.
Come to find out, I am one of hundreds if not thousands with this same issue with this engine. Ford is aware of the issue because they issued a TSB on it but have not recalled it even though there is risk of engine fire and/or catastrophic failure, along with the fact that many people are experiencing the same issue. To say this is disappointing is a huge understatement. I have been without a vehicle for over 2 weeks with no way of knowing how I will afford the cost of this repair. I still owe 20K on it, which at this point is way more than it is worth. Ford should be ashamed and needs to be held accountable for their mistakes.
- Jessica M., Eustis, US
Ford knew about this problem and did not make any attempt to fix it. I contacted them directly and got nowhere and the Ford dealer I bought it from tried as well. Also my extended warranty would not cover it because it was not caused by and "internally lubricated part". This problem, as you well know was caused by Ford's idiot engineers who thought it advisable to cut grooves in the cylinder head for cooling that would compromise the head gasket and cause coolant to enter the crankcase. Unacceptable.
- Howard J., Leavenworth, KS, US
My mother purchased a 2018 Ford Edge with 74,498 in Jan 28, 2022 with a mechanical failure service contract and gap at Rountree Moore Ford in Lake City Fl. The dealership called her to come back out to resign paperwork on Feb.17, 2022. Sam redid her paperwork, took off her warranties (Mfs and Gap) and replaced it with a car care service plan without explaining she doesn’t have the warranties she asked to be included. He told he she had a warranty, not explaining he add a warranty that did not include taking care of the main concern of motor and transmission the most costly of all repairs.
Around 77,000 miles the car started overheating and stalled out in the middle of the highway in mid May and she took it to Rountree to get checked out. They told her a diagnostic that cost $250 which she did not have, that’s when she found out she did not have a warranty to take care of the problem. The service guy then told her he has been seeing a lot of those cars come in with those problems and that she will need another motor/engine. They claim they started the diagnostics but the car never moved. And from what I gather they put on file or in paperwork that the motor was the problem in the report I guess from assumptions instead of a full diagnostic or any diagnostics. We have seen the coolant tank was empty and he soon added water and antifreeze back into it.
I called Fidelity and they said the warranty was cancelled by the dealership on Jan 28th the same day she signed the1st paperwork for the car. Sam said he must have accidentally hit the wrong button and canceled that part of the warranty. So we decided to go to her bank and get the warranties added back to the car. A few weeks later we took the car back to get a full diagnostic and to get whatever was starting to go wrong fixed. They (warranty people) refused to fix the problem because they said the problem happened before the warranty was added.
My mother is an elderly woman with limited income and resources and I feel she is being taken advantage of. The dealership is not taking any responsibility for their mistake. She didn’t read or look over the paperwork or had somebody with her to look it over she just trusted him and went along with whatever he said just like millions of people do all the time expecting her warranties are on her car. I expressed to her always to ask to add extended warranties and gap to any vehicle that she will have to pay for for 5-6 years especially with 74,000 miles anything can happen and you will end up paying thousands of dollars out of pocket for repairs and or the lost of a vehicle, money that you don’t have.
What gets me is the she drove the vehicle less than 2700 miles and the motor/engine blows. It’s not her fault, she was taken advantage of and sold a vehicle that the dealership and Ford knows are having so many problems with (the motor) and not doing anything to take care of the problem or the customer. Her car has been setting at Rountree Moore Ford going on the 4th week.
We need some help with this problem A.S.A.P. Ford or the dealership needs to fix the problem. Purchased at 74,498 miles and the engine blown at 77,124 miles - barely driven and still responsible for monthly payments on this vehicle
- lr2104, LAKE CITY, FL, US
Vehicle started misfiring when first started, but seemed to run fine on the road. Husband had checked and added coolant in the past, he thought it frequently seemed to be low for some reason, and never noticed any smell or leaks.
After a few weeks of misfiring (don't drive it everyday), Engine light came on and stayed on steady. Local garage diagnostic reported misfiring on a specific cylinder.
Took it to Ford Dealer, and dropped off early before our scheduled appointment time, and within the hour they had already called us to say the Engine needed to be replaced, and that Ford was aware of the problem!
Fortunately, our experience wasn't terribly frustrating, we received a decent loaner vehicle for entire duration, plus we do have the comfort level of having an Extended Warranty if we have further issues. I still want to file the complaint for awareness - it seems Ford is lacking in quality, and they are aware of issues, but are just waiting to see how many failures occur.
- Debbie B., Ladysmith, WI, US
My check engine light came on in my 2018 Ford Edge. After fixing all of the usual suspects, we took it to our mechanic to be told that there was coolant leaking into the engine. We were also told that it is a known (by Ford) problem. I was also told that the only solution was to replace my engine! Ford (at this time) is refusing to cover the costs. My car is now currently at my local dealership waiting a verdict and a final cost for repair. I am furious! Ford knows this is an issue and refuses to stand behind their product. I am still making payments on a car I cannot drive and cannot afford to drop a new engine into. This is their doing and they should fix it!
- Amber T., Oklahoma City, US
I have a 2018 Ford Edge SE, that I purchased in June 2018. At around the 60,000 mile mark I started hearing what sounded like running water behind the dashboard. After a few weeks I took it into a service shop near my house (not Ford) and they stated they didn't see anything in dashboard such as condensation etc. Around the 62,000 mile mark the car started shudder violently when idling or when starting up the first time. I could usually then accelerate through the issue. After my engine light I took it in again to a different repair shop and again they stated they couldn't see any leaks or liquids anywhere. They tuned the car up with a new coil and spark plugs as to the diagnostics stating a misfire in 2 of the cylinders.
3 days later the engine light came on again and I took it back in stating it had to have something to do with the incessant sound of water sloshing around. This time they were able to see leaked coolant in the engine which was flooding the compartments and hampering the spark plugs from misfiring. The only fix now is replace the long block, quoted with labor at $7400!! The car has 63,000 miles on it, so I missed the warranty by 3000 miles or 2 months at my current level of driving. The service shop said this is a known defect with Ford, but to date no recalls have been put in place. This is totally unacceptable, especially considering the time in which it happened right when my warranty expired. Not sure where to go from here, aside from raising hell with Ford or sites like this.
- Ryan D., Houston, TX, US
Engine light came on, took the car to the ford dealership where I purchased my car in 2018. Service rep informed me that I need a new engine that will cost around $8000.00. He said that there is a known issue with the 2L engine and Ford is aware of the issue. He gave me a number for customer service to request assistance for replacing the battery. Ford agreed to pay for half of the cost of my new engine.
The repair is expected to take a week. At first, the dealership could not provide a loaner car for me. I rented a car which cost $130 for 1 day. The next day my service rep found a loaner car for me. The day of my appointment, my car would not start and I had to pay to have the car towed ($135.00). The engine issue will cost me almost $4000, which I do not feel I should have to pay for a 2018! Ford should have paid in full to replace my battery as well as the expenses I incurred due to the engine issue.
- Mary C., Carmel, IN, US
This is a horrible design flaw. DO THE RIGHT THING FORD!
- Buffie B., Grosse Pointe, US