10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,800 miles

About These NHTSA Complaints:

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problem #11

Sep 172024

Edge

  • miles
I have a 2018 Ford Edge that radiator fluid has leaked into the cylinder causing the vehicle to malfunction. Ford knows about this problem and refuses to do a recall. Also, I have a seatbelt that hasn-??t worked in years and needs replacement. I contacted Ford years ago and have been told repeatedly that it-??s on back order.

- Signal Hill, CA, USA

problem #10

Aug 212023

Edge

  • 12,000 miles
The contact owns a 2018 Ford Edge. The contact stated that the retractor for the driver's side rear seat belt was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.

- Pittsburgh, PA, USA

problem #9

Apr 202023

Edge

  • miles
Driver seatbelt retractor sticks and strap will not come out only in situations where car heats up. After car cools down while in shade A/C or overnight it works. Having no seat belt causes a safety problem and a legal issue with mandatory seat belt use. Dealer in Ellijay Ronnie Thompson Ford confirmed the issue but said we would have to pay for problem-. This is a Ford Edge problem I have seen from other posts on line. Problem started about 3 months ago. This happened with no warning.

- Ellijay, GA, USA

problem #8

Jul 042023

Edge

  • 45,000 miles
The contact owns a 2018 Ford Edge. The contact stated that the driver's side front seat belt failed to latch and lock securely as designed. The audible alert was sounded. The contact scheduled an appointment with the local dealer for the vehicle to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.

- Sebring, FL, USA

problem #7

Jun 222022

Edge

  • miles
The seat belt on the driver's side front keeps getting locked up and won't release. I have to mess with the seat belt height adjuster to get it to work and sometimes it just doesn't which then makes my seat belt alert light and beep go off every few minutes. It's also against the law to go without my seat belt which is definitely an issue. I haven't even had this car for a year and I have not had any accidents nor did the car report I got when I purchased it state that there were any accidents on it.

- Wichita , KS, USA

problem #6

Jul 212019

Edge

  • 80,000 miles
The contact owns a 2018 Ford Edge. The contact stated that the plastic part that contained the seat belt, was cutting the sides of the seat belt while attempting to latch the seat belt. The failure caused the seat belt to not latch securely. The vehicle was taken to the dealer and the dealer replaced the defective part. The manufacturer was contacted and a complaint was filed. The failure mileage was approximately 80,000.

- Assumption, IL, USA

problem #5

Sep 102020

Edge

  • 47,000 miles
On warm days the driver seatbelt tensioner locks and does not allow the seatbelt to be pulled out and used by the vehicle operator.

- Rustburg, VA, USA

problem #4

Feb 012020

Edge

  • 34,800 miles
Air bag light was on in the car. Seat belt light for driver's seat doesn't always turn on nor does it alarm even when the seat belt in buckled or unbuckled or if the vehicle was stopped or in motion. Took vehicle in for service, initially was told there may have been rodent damage and that wouldn't be covered by warranty but they would check it out. When I returned, I was told empty water bottles under the passenger seat may have moved a wire. Service people stated that the wire may still be dislodged, they didn't check that. Dealership (sheehy Ford in gaithersburg, md) stated that it was most likely due to water bottles, therefore they didn't check to see if the wire was fully connected or not. I feel my claim was dismissed by the service center and it seems like a safety concern. I am not confident the issue has been fixed. 4 empty water bottles that slide easily under the seat should not dislodge a wire. Additionally, the dealer voided the ticket and didn't submit my claim to warranty. I am still concerned about the safety of my vehicle should I be involved in a crash. They did not address my seat belt concerns for the driver's seat.

- Johnstown, OH, USA

problem #3

Feb 132018

Edge

  • miles
You can not easily buckle and unbuckle seat belts in the back seat I had Ford dealer attempt to fix several times with no luck.

- Rochester, NH, USA

problem #2

Sep 282018

Edge

  • 10,000 miles
Tamara recall: I rear ended another vehicle. Steering wheel airbag did not deploy. Causing my face to hit steering wheel. Stitches inside of my mouth

- Blanchester, OH, USA

problem #1

Jul 022018

Edge

  • miles
The rear seat belts are very hard to buckle and even harder to unbuckle.it would be hard to get out fast if there was an emergency

- Rochester, NH, USA