4.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,475 miles

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problem #8

Mar 302024

Edge

  • miles
When I got into my vehicle one morning after it had been parked outside overnight the panoramic sun/moonroof glass looked like it had big cracks throughout, but initially thought it was just puddled water outlines since we'd had a good rain event overnight. After vehicle dried later that day I still saw the lines and when I investigated I could feel the cracks/crevices in the outer glass but it had not cracked on the inner layer of glass. I am not certain if that cracking happened overnight in the rain and/or night cold temp fluctuations in WI, or whether it had started smaller earlier in the week and hadn't immediately noticed it. I am not aware of any stones or hail hitting it that could have pinpointed the cause & and the repair technicians did not find any indication of an impact point which could have been the starting point. I have been limiting my driving until I get it fixed to ensure it doesn't either crack all the way thru and let moisture inside and cause interier damage or completely break apart and fly off into roadway while I'm driving

- Madison, WI, USA

problem #7

Apr 032023

Edge

  • miles
The contact owns a 2018 Ford Edge. The contact stated while driving 40-50 MPH, she heard an abnormally loud sound coming from the sunroof before the sunroof glass panel cracked. The contact drove to her residence, where she noticed that the sunroof glass was significantly cracked. The vehicle was taken to the dealer, who informed the contact that they could not assist. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

- Rolesville, NC, USA

problem #6

Feb 202023

Edge

  • 74,600 miles
The contact owns a 2018 Ford Edge. The contact stated that a crack extending approximately 4 feet had developed in the large glass sunroof panel. The contact indicated that no object had struck the sunroof to cause the crack. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 74,600.

- Medford, OR, USA

problem #5

Sep 102022

Edge 6-cyl

  • 42,000 miles
The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, she heard a sound like a gun shot and observed sunroof glass had detached and fallen onto the highway. The contact stated she pulled over to look at the sunroof and saw that the front edge of the sunroof had shattered; however, the remaining glass was cracked. The contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000. The contact had taken the vehicle to be repaired and used a rental car during that time.

- Farmingville, NY, USA

problem #4

Jan 202022

Edge

  • miles
My wife was driving home from work when she said she heard what sounded like a gun shot! She was very very alarmed by it!! When she got home found that the panoramic sunroof exploded! I will take it to the dealer tomorrow!

- Bremerton, WA, USA

problem #3

Nov 082021

Edge

  • miles
The rear roof glass spontaneously started cracking in a large area.

- Blairsville, GA, USA

problem #2

Jul 272021

Edge

  • 68,000 miles
The contact owns a 2018 Ford Edge. The contact stated while driving approximately 50-55 mph, the contact heard a loud explosion. The contact pulled over and checked outside of the vehicle but did not see any damage. The contact restarted the vehicle and started driving and heard wind inside the cabin of the vehicle. The contact pulled over and inspected the vehicle and became aware that the sunroof glass had shattered. There was no impact to the sunroof that could have caused the sunroof to shatter. The dealer was made aware of the failure and provided the contact an estimate for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. The VIN was unavailable.

- Hernando, FL, USA

problem #1

Feb 172019

Edge

  • 3,200 miles
The contact owns a 2018 Ford Edge. While driving approximately 65 mph, the sun roof exploded and glass shattered. There were no injuries. The vehicle was taken to perry Ford Lincoln of san luis (844-519-2241, located at 12200 los osos valley rd, san luis obispo, ca 93405) where it was stated that there was no recall. The manufacturer was made aware of the failure and stated that the failure was not covered under warranty. The insurance company would cover the repairs. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,200. The VIN was not provided.

- San Luis Obispo, CA, USA