6.8
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,278 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving my car in normal operations on the highway in Indiana with all windows and sunroof closed. We were going straight, no sudden movements of the vehicle. Without warning the sunroof just blew out, from the inside out. Some of the glass landed on me, my wife and my son, but most of it was just gone. We had to cancel our vacation, did not get a refund. Looking to see what Ford says tomorrow when I take the car in, because of course this happened on a Sunday when dealers are closed.
- Streamwood, IL, USA
Driving on freeway at cruising speed. We heard loud explosion from car. Pulled over, got out and saw sun roof had blown out.
- Everett, WA, USA
Purchased a rental turn-in 6/29/20 from Ford dealer with 21,715 miles on it. Within 3 weeks I returned to dealer explaining windshield had a very bad distortion which extended from the left side of rear view mirror down into the field of vision while driving. This distortion is visible while vehicle is stationary or in motion. Photos submitted to Ford for warranty claim & was denied. Called Ford myself this week & was told there is no warranty program that covers this issue.. the 3 year 36K miles bumper to bumper does not cover this issue. Vehicle owner gets to pay for a manufacturer's defect. Back window also has distortion but not to the extent of the front.
- Mohawk, NY, USA
Angle of windshield creates massive reflection when driving toward the sun or bright daylight which often makes visibility impossible even with sunglasses. I've never noticed this in older vehicles which had a more vertical windshield.
- Parma, OH, USA
Windshield has distortion all the time where it messes up your eyesight and it takes a few seconds to straighten back out if your eyes hit the spot!! it has been replaced 3 times since April directly from Ford. It has been in shop since July 19 waiting for 4th windshield. It is around review mirror on both sides.
- Albany, NY, USA
- Littleton, CO, USA