8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,344 miles

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problem #6

Nov 262024

Edge

  • miles
2019 Ford Edge Titanium Rear Lift Gate Glass Shatters. The rear lift gate glass of a 2019 Ford Edge Titanium shattered by simply and normally closing the driver side door without warning or symptoms. There was no impact of any object with the lift gate glass. Rear glass defogging heat was not on at the time. This rendered the vehicle unsafe to drive and cost the owner roughly $1000 to repair. It was not inspected by the manufacturer, but repairs were made by an authorized Ford Dealer. Local news channel ran a news story piece on similar occurrences, so it is believed this is not a random occurrence.

- West Bloomfield, MI, USA

problem #5

Oct 152024

Edge

  • miles
Engine: Severe surging at low power settings, especially during engine warm-up. This surging is not related to air conditioner compressor cycling on/off, or turbo lag. Body: Rear hatch "kick to open" feature often activates suddenly without warning and without a deliberate kick motion by operator. This feature cannot be disabled; only the actuator can be disabled using instrument panel menus. This creates a condition where any inadvertent "open" command using any device will unlatch, but not open, the hatch. This can lead to loss of internal security and/or driving with an unlatched hatch. Thank You

- Casa Grande, AZ, USA

problem #4

Mar 262023

Edge

  • miles
My 2019 Ford Edge was sitting in my garage over the weekend at the end of March. I got in on Monday morning to find my sunroof had shattered. Upon further examination, nothing fell in or on the car. The sunroof had actually blown upwards.

- Joliet, IL, USA

problem #3

May 022021

Edge

  • 18,011 miles
Vehicle had rear lift gate issues July 2020. The lift gate became totally inop at that time and spent a lengthy time in the shop. This issue has been occurring intermittently since then. I went shopping this morning and lift gate worked ok when loading but became inop when I got home and I had to fold the rear seats down for access to grocery bags.the odd thing is the system starts to work normally after sitting for a short time. I'm concerned that if this is an on going issue with these vehicles what if in an emergency the lift gate became inop?

- Warrenton, VA, USA

problem #2

Sep 272019

Edge

  • 2,000 miles
Differential rattled when turning causing steering wheel to veer.car brand new and Ford dealer replaced entire differential-at same time had to tighten lug nuts on both sides of rear axil.

- Newberry, FL, USA

problem #1

May 252019

Edge

  • 50 miles
Crime protection vs. Occupant safety for Ford door locking system. For crime protection Ford has set, staring with the 2019 model, that the doors cannot be opened from the outside when the motor is running in parking position. Previous models did not have the feature or the system could be programmed so that the doors were open as an occupant safety feature. I make this statement as a lifelong safety engineer first at Mercedes Benz and later at bendix in breaks, followed by 25 years at TRW in seat belts, first in germany and later in usa. I.e. I was heavily involved with NHTSA for seat belt certifications and in the Ford seat belt buckle development, now standard in all North american cars. I see this step to lock the doors as a step against occupant safety and protection. A driver, which was able to stop the car I.e. having a heart attack, cannot be reached from the outside by helpers until police or fire department come. This might be too late in a remote area. Also parking in the garage and needing to manually unlock the vehicle for unloading is a nuisance. After trying to have the setting changed by a Ford dealer and contacting Ford customer service ended 5 months later in a statement from customer contact: You should have ordered this option. -there is not such an option available. So my request is after all not unreasonable, but the door lock system cannot be changed at a later point in time. In conclusion: Locking the doors at any speed is a necessity but not when a car is in park position, even with running engine. Locking for crime protection is a manual option if occupants feel unsafe.

- Palms, MI, USA