My 2019 Ford Edge was sitting in my garage over the weekend at the end of March. I got in on Monday morning to find my sunroof had shattered. Upon further examination, nothing fell in or on the car. The sunroof had actually blown upwards.

- Joliet, IL, USA

Vehicle had rear lift gate issues July 2020. The lift gate became totally inop at that time and spent a lengthy time in the shop. This issue has been occurring intermittently since then. I went shopping this morning and lift gate worked ok when loading but became inop when I got home and I had to fold the rear seats down for access to grocery bags.the odd thing is the system starts to work normally after sitting for a short time. I'm concerned that if this is an on going issue with these vehicles what if in an emergency the lift gate became inop?

- Warrenton, VA, USA

Differential rattled when turning causing steering wheel to veer.car brand new and Ford dealer replaced entire differential-at same time had to tighten lug nuts on both sides of rear axil.

- Newberry, FL, USA

Crime protection vs. Occupant safety for Ford door locking system. For crime protection Ford has set, staring with the 2019 model, that the doors cannot be opened from the outside when the motor is running in parking position. Previous models did not have the feature or the system could be programmed so that the doors were open as an occupant safety feature. I make this statement as a lifelong safety engineer first at Mercedes Benz and later at bendix in breaks, followed by 25 years at TRW in seat belts, first in germany and later in usa. I.e. I was heavily involved with NHTSA for seat belt certifications and in the Ford seat belt buckle development, now standard in all North american cars. I see this step to lock the doors as a step against occupant safety and protection. A driver, which was able to stop the car I.e. having a heart attack, cannot be reached from the outside by helpers until police or fire department come. This might be too late in a remote area. Also parking in the garage and needing to manually unlock the vehicle for unloading is a nuisance. After trying to have the setting changed by a Ford dealer and contacting Ford customer service ended 5 months later in a statement from customer contact: You should have ordered this option. -there is not such an option available. So my request is after all not unreasonable, but the door lock system cannot be changed at a later point in time. In conclusion: Locking the doors at any speed is a necessity but not when a car is in park position, even with running engine. Locking for crime protection is a manual option if occupants feel unsafe.

- Palms, MI, USA