Bought my (used)2019 Ford Edge 2 years ago(June) from a dealership. Everything seemed to be great until it wasn't. A few days prior to the engine taking a dump I noticed a very slight lag during acceleration(hardly noticeable). No warning lights came on so I didn't think anything of it. I was leaving my job and my car wouldn't start. After a few attempts it finally turned over and I headed down the road. I began noticing a terrible odor filling the cabin and the car started sputtering. I stopped right there on the road and turned on my hazards. Had to turn the vehicle off due to the smoke and strong/terrible smell.
A tow was called and my edge was taken to my mechanic where I learned that coolant had entered the engine. I did a google search and it appears this is a well known issue to the 2019 Ford Edge 2.0 eco. I had said vehicle in for an oil change 2 months prior and my mechanic said everything checked out. I called Ford to report this issue and they were no help whatsoever. Now I'm left trying to figure out what I'm going to do with a vehicle that needs a new engine. I don't understand how they can get away with this. This was my first time buying a Ford and I can assure that it will be my LAST.
Bought my (used)2019 Ford Edge 2 years ago(June) from a dealership. Everything seemed to be great until it wasn't. A few days prior to the engine taking a dump I noticed a very slight lag during acceleration(hardly noticeable). No warning lights came on so I didn't think anything of it. I was leaving my job and my car wouldn't start. After a few attempts it finally turned over and I headed down the road. I began noticing a terrible odor filling the cabin and the car started sputtering. I stopped right there on the road and turned on my hazards. Had to turn the vehicle off due to the smoke and strong/terrible smell.
A tow was called and my edge was taken to my mechanic where I learned that coolant had entered the engine. I did a google search and it appears this is a well known issue to the 2019 Ford Edge 2.0 eco. I had said vehicle in for an oil change 2 months prior and my mechanic said everything checked out. I called Ford to report this issue and they were no help whatsoever. Now I'm left trying to figure out what I'm going to do with a vehicle that needs a new engine. I don't understand how they can get away with this. This was my first time buying a Ford and I can assure that it will be my LAST.
- Shelley G., Stillman Valley, US