10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,375 miles

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problem #4

Sep 242022

Edge

  • miles
Was driving vehicle at 45 mph but once the vehicle slowed down to under 25 mph it would start sputtering. Drove about a half a mile and engine light came on stating Engine Coolant Over Temperature. I pulled immediately over into the emergency lane and turned car off. There was thick clouds of smoke rolling out of the exhaust pipes. Even under the hood was some smoke. Once vehicle stopped smoking so badly I opened the hood. I checked the oil and smoke could be seen coming from the oil stick. Looking at the coolant reservoir, it seemed to be empty. I had just had the fluids looked at a week prior to this! Called Ford Roadside Assistance and was told it would be upto 3 hours before a tow truck could arrive. I was on a heavy traffic highway in northern virginia with a child. I called a local tow truck driver who came in about an hour. I paid 300 to have it towed to my home town 74 miles away. Then was told by Criswell Ford they could not get to my vehicle for weeks since they had 1 mechanic. Had it towed again by Ford to Marlow Ford. They claim the EGR Cooler failed per technical service bulletin but states no engine damage. I cannot believe this didn't cause engine damage with extreme Temps. Where did the coolant go to? I have 42,500 miles on engine and still owe 12k. No vehicle should be doing this. They recalled the Edge from previous years with this issue. Why don't they uphold all years that this egr cooler is failing and not just do a service bulletin. I'm afraid the engine has damage to the intake and will show its ugly self once warranty is no longer at 5/60k. Any help would be appreciated.

- Maurertown, VA, USA

problem #3

May 062022

Edge 4-cyl

  • miles
I cut my car off to fill up with gas, after filling up with gas I get back in my 2019 Ford Edge Titanium 2.0 Eco Boost and my car would not crank. It was turning over but would not crank. Finally, after my fourth time trying to start my 2019 Ford Edge it finally started and I had pump the gas pedal to keep it running. Then I noticed the engine light on, and my 2019 Ford Edge was running rough and sounded horrible. I took my 2019 Ford Edge to the Ford Dealership and was told that the Purge Solenoid Valve was bad, Giving my 2019 Ford Edge a default code a P0456 Fault Code (Evaporative Emission System Leak Detected, Severity 1 of 3, Service Should Be Scheduled and Repaired). My 2019 Ford Edge Titanium 2.0 only had 74,000 miles at the time this happened. The Ford Dealership told me that the Purge Solenoid Valve is/was not covered under the warranty. I believe a recall should be posted for the 2019 Ford Edge Titanium 2.0 Eco Boost. Because the part should not fail at under 100,000 miles. Also, this could affect the Oxygen Sensors Failing also. As a result of leaving a family stranded at the gas pump because there car will not start. Thank You, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Summerville, SC, USA

problem #2

Apr 182020

Edge

  • 2,500 miles
Every time after filling up gas tank, there is always some sort of spillage from the gas filling gun when pulling out the gas filling gun.

- Pinehurst, NC, USA

problem #1

Dec 232019

Edge

  • 7,000 miles
2019 Ford Edge St - using parallel park assist feature, I followed prompts on screen, the car backed into another vehicle, damaging the right rear quarter-panel of the Edge. I had to take over and brake once I realized it was about to hit the other vehicle. No alerts or warnings appeared on the screen. The system shouldn't have continued with the parking steps if it "lost" its sensors on the space and should have sensed an object in the path. The vehicle also has transmission shifting issues around 25-30 mph. Nearly stalls before shifting into gear and accelerating. This happens 100% of the time driving in stop/go traffic, slow accelerating (not putting pedal to the floor), and driving city streets. Thick ice/condensation builds up on the interior side of the windshield when parked outside in a cold climate. Must be dried with a towel (towel will be soaked from the amount of water build-up) before car can be driven. Defrost does not solve the issue.

- San Diego, CA, USA