For several months, my vehicle had been shaking while driving and when idle; felt as though the transmission was slipping. When reported to the dealership and after constantly having the vehicle serviced, no issue could be found. Recently the vehicle stalled while attempting to reverse. The vehicle had to be turned off and restarted before the gears could be switched properly. No indicator lights came on before or after the incident. The vehicle was taken to the dealership and diagnostics resulted in the following: "Torque converter shutter gears 4 & 5 slipping. Abnormal signals and solenoid. Metal debris found in fluid. Replacement of transmission suggested." The advisor stated that the vehicle is unsafe to drive until the transmission has been replaced.

- Ontario, CA, USA

vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!

- Marion, IN, USA

Transmission failed due to issue with planetary gear. According to the mechanics, this is not a part that can be accessed or maintained by the consumer. Yet the entire transmission is shot because of it. Cost to repair is $12,000. Ford is paying $5,000. Shouldn't they pay more since it's a defective part? I see reports of transmission issues across Ford Edge models.

- Denver, CO, USA

My Ford Edge 2019 only has 68,000 miles and I felt it jerking at 30 mph. I checked with Ford, there is no recall. A transmission shop says the whole thing needs to be replaced because Ford uses cheaper parts on the transmission. Total cost will be $8,000. For a car with low miles. Online forums shows a lot of people have the same issues. Can they be forced to recall these"? Or help me pay for mine to be fixed"

- Albany, OR, USA

The vehicle is only five years old with only approx. 47,000 miles on it and we had to have the transmission replaced in September 2024. It's primarily used for driving locally but every year we use it to take a vacation but normally don't put more than 400-500 miles on it during the trip. The Ford dealership we had the transmission replaced at stated it was a factory defect yet we never received any notice about any kind of recall and the dealership we bought it from never mentioned anything about it. Having to have the transmission replaced with so few miles seems pretty odd.

- Yuma, AZ, USA

The EGR Cooler (K2GZ-9F464-A) on my 2019 Ford Edge Titanum EcoBoost 2L cracked acutely while driving my children to school. No warning lights came on at any point. Once the car was in park, I noticed large amounts of smoke pouring out of the exhaust pipes. I had my children in the car strapped into car seats. Should the car have caught fire my children's lives would have been in jeopardy. Our lives would have also been at risk for injury should my car have completely failed while driving. This part failure has been confirmed by a repair shop. July 09, 2020, there was a TSB by Ford issued for: 2.0L EcoBoost - Illuminated MIL With Various DTCs And/Or Low Coolant Level, White Smoke from Tailpipe And/Or External Coolant Leak. However, this known failure with TSB information was not dispelled to me (the public) through Ford Pass App or by Ford Corporate or the Ford Dealer, where I purchased the car in 2020. A simple PCM software update would have prevented this issue for occurring. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The issue occurred on 10/02/2024.

- Lakewood, CO, USA

The vehicle is a 2019 Ford Edge AWD. At 39,500 miles white smoke comes out of tailpipe, engine coolant quickly disappears, engine runs rough and check engine comes on. At this point the vehicle is undrivable and won-??t respond to gas pedal inputs. Appears to be a known engine issue; however, dealer says it-??s an exhaust gas recirculation pump and parts needing replacement, with approximate cost of $2000. This is a premature failure of an engine and may cause a safety concern if driving at highway speeds. Vehicle is out of 5 year warranty with 4/2019 build date.

- Alexandria, VA, USA

I had taken my vehicle to mitchell selig Ford dealership for a problem with coolant burning white smoke out of my exhaust pipes. They did a diagnostic check and they found the egr cooler leaking into the exhaust causing engine misfire and white smoke. When I discovered the smoke I was on the highway and my car had stalled twice in the middle of traffic that could've resulted in a horrible accident. Luckily no one hit me and I was able to restart my car. I had to refill my coolant multiple times to avoid my engine catching on fire.

- East Hartford, CT, USA

I purchased vehicle 4/11/2023 with 41,000 miles. I started to experience concerns with acceleration periodically and clunking in the rear end prior to warranty ending, ford dealership inspector stated that they didn-??t find anything. After 80, 000 miles it occurred more often, shuttering between 2-3rmps. Lack of ability to accelerate was a safety concern. A different Ford Dealership inspector reported torque converter clutch stuck open and circuit.Fluid drained indicating debris and heavy metallic and dark, prior to recommended ford manual service.

- Cinebar, WA, USA

While driving on a 65 mph road the car quit accelerating and the speed dropped quickly. This unexpected change in speed experienced by a young driver almost caused her to be rear ended and others to have an accident swerving around her. The check engine light came on right as this happened. Dealership replaced EGR Cooler but it did not fix the problem. Vehicle is jerking and shuddering during acceleration.

- Midland, GA, USA

My car has issues with bucking and other issues with the transmission slipping and clutch slipping in the torque converter

- Deepwater , MO, USA

I purchased this vehicle brand new. Within a year or so of purchasing we noticed some chugging with acceleration. Started out around the 20-30mph area. When we took to out local Ford dealer for routine maintenance we mentioned and they said they didn't find anything wrong. We chalked it up to our imagination. As time progressed it seemed to get worse. We mentioned it a couple more times and they said they didn't hear of an issue or find anything with the inspections. Come to October of 2023 when we were feeling it even at speeds on the interstate, we again took it it. The service man then told us that this is happening with multiple vehicles. They thought they had a fix, but within 2 weeks it returned on other people. He said hold on. We are in contact with Ford to see what to do. He will let me know. Then in March 2024, I became so frustrated I called them again asking if they heard anything from Ford. He said bring it in. I asked if that was something they were taking care of or I was responsible for. He responded, let's just get it in and see. I got a call the back after his 'inspection' to tell me the 'fix' didn't work but it was only $70 and we needed a new transmission that was $4500. I was so flustered at that point, I had him call my husband. (I was literally on my way to hospital with an emergency). This has been ongoing for years and I have been pushed off and now that it's not under warranty I am responsible for something that they don't even know is wrong. I have been recommended to read Ford blogs regarding this and this is a know problem with vehicle and a know tactic with dealerships to avoid responsibility. Frustrated!!!!

- Ottawa, IL, USA

The car jerks forward when gas pedal is lightly pressed up to 40mph. I'm continually almost hitting cars in traffic even when staying a good distance away. At first it will not go and then all of a sudden jerks. There is a TSB ion the transmission. It does a buck / shudder/jerk

- Clinton Twp, MI, USA

Infotainment system blacked out while driving and then began showing rear camera intermittently while driving. SB issued suggests this issue requires AIN software update. Dealer says SYNC module, TCU and rear camera need to be replaced. Seems to be discrepancy in whether or not this is a covered recall. Please advise.

- Mcdonough, GA, USA

Transmission, it hard to get it in reverse. It jumps into drive noises when I put into drive. When put in part It still rolls sometimes. When I put it in reverse it rolls forward.

- Salida, CA, USA

The panoramic Sunroof/Moonroof exploded/imploded while driving at highway speed on interstate 75 in Kentucky. The sound created by the event was terrifying! I thought either a bomb had explode or a high powered bullet had struck the vehicle. A few glass shards got into the cabin, the sunscreen was closed at the time which prevented most of the broken glass from injuring anyone. The vehicle was inspected by a Ford company body shop and one insurance representative. There were no warning or symptoms prior the the failure.

- Greensboro, NC, USA

The Moon roof spontaneously combusted with my two babies in the back seat. There were no cracks or chips and I wasn-??t even driving 15 mph.

- Riverview , FL, USA

I was driving down the road when out of nowhere my sunroof started raining glass in the inside of my car!! There was no Crack or stone that hit it nothing!! There needs to be a recall on this had I known this was an issue I never would have bought a vehicle with a sunroof gad I known!! The Ford dealership said they hadn't heard about anything like this happening but where I was suppose to have it fixed they had another ford 2019 edge same thing happend! I now have to pay 500 dollars for something that's not my fault! I did research and there have been issues with the sunroof randomly exploding and shattering! Please do better ford! There so quick to put a recall on something that isn't safety related but an exploding sunroof isn't an issue"!" Not happy!!

- Saint Albans , VT, USA

This incident is related to the rear view camera and the sync/radio interface in my vehicle. The recent recall for ford explorers in relation to the rear cameras are also present in the ford edge. In addition to these issues, when I am driving my rear view camera will turn on while driving. This has occurred on the freeway and has impacted how my car reacts to collision assists, lane keeping/departure functions. I have taken my car to ford and they have neglected the issue and said there is nothing they can do. I have left voicemails to get my car looked at again and reported to ford but seeing the recall headlines today about ford suvs I wanted to report that this is also happening yo ford edges and has caused issues for me. I believe this to be a glitch in the sync software. This has been an ongoing issue but has most recently occurred to me yesterday. I have video of this behavior as well but included a photo - you can see the car is in drive and the rear view camera is active.

- Saint Clair Shores, MI, USA

So bacially my friends have had a problem with there st ford edge 2019-2022 where if there is salt on the rear window it shatters it or if the rear defroster heats up to fast it will shatter the rear window on the ford edge st it could be unsafe if it shatter while driving most happened when in park and closed the doors.

- Demotte, IN, USA