6.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 12,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2021 Ford Edge. The contact stated that while accelerating, the vehicle jerked and went into low-power mode. While at a stop, the contact depressed the accelerator pedal, and the vehicle surged forward. After using the phone charger, the phone charger overheated. The contact unplugged the phones. The contact stated that the steering wheel was hot to the touch. There was an abnormal burning odor detected. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the turbo-eco boost and engine. The sensors, valves, brackets, and hoses were replaced, but the failure recurred. The local dealer was not contacted. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 44,000.
- Gladstone, MI, USA
The contact owns a 2021 Ford Edge. The contact stated while stopped at a car wash, the vehicle independently shifted out of neutral into reverse, without warning. The contact depressed the brake pedal and the vehicle stopped. The vehicle was taken to the dealer to be diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 19,000.
- Germantown Hills, IL, USA
My 2021 Ford Edge SEL with 22,000 miles on it, bought new less than 2 years ago, would intermittently show a warning notification on the dash saying -??AWD temporarily disabled-??. The car drove different when the warning came on. It was slow to accelerate and more difficult to turn. It happened twice in a span of 2 months. I brought it to the dealer and they diagnosed it as a -??faulty rear differential-??. They told me this is a known Ford issue and directed me to a service bulletin put out by Ford regarding this issue stating Ford is aware. My car did not have normal warning signs- no noises, no vibration, no smell, and I would have never known something was wrong if the warning didn-??t pop up those two random times. I was told if the equipment failed while driving, the car could-??ve seized up and wouldn-??t move. They acknowledged that this is a real safety concern as there were no issues with the car except when the AWD disabled itself temporarily. The car drove normal when it started working again not long after. My car will have been at the dealer 6 days by the time I get it back, estimating about $1500 in repairs (thank you warranty). The car is serviced and maintained regularly and well cared for. This should NOT have happened and put mine and my family-??s safety at risk.
- Chicopee, MA, USA
When driving on a dry, paved side street, the ABS was -??temporarily disabled-?? per the notification on the screen. Additionally the large display screen to control the radio, Bluetooth and temperature settings was black not working. The USB and USBc were also not working.
- Chicopee, MA, USA
- Inola, OK, USA