I was driving to work, was approx 15 miles into trip when the wrench sign came on the dash, within the next 5 to 10 miles the vehicle starting shifting weird, by the next 5 miles as I pulled to stop light the vehicle had hard shifting down and would be hesitant to move when pushing on gas and within the next few miles continued to get worse and started smelling a burnt smell. Pulled into hospital parking lot and had a pwertrain failure on the ford app. Edge Titium 2022 with approx 91000 miles, mostly highway miles, towed to dealership, extended warranty only will cover certain amount of transmission which now leaves me either getting a used with only a 6 month guarantee or paying for a new one. Prior to this there had been no shifting or other indicators that the transmission had any problems.

- Rising Star, TX, USA

I was driving down the road in Sioux Falls and went to go on a green light and pushed on accelerator and car hesitated. It finally decided to go and started jerking and going thru all of the gears at once. It did this several times on the way home. There was a lot of traffic out also. The next day I was driving from my house in Harrisburg and it started jerking and deacceralting on its own (with traffic behind me). I got to the stop sign and kept smelling smoke. I shut the car off and restarted it and could only drive 10 miles per hour to get to the shop. This has happened 5 different times. I got to the shop and they said it was my transmission. They stated they hooked it up to computer and threw codes out. 8 days later I took to another shop and they stated the same thing (this shop took my car for test drive and understood what I was talking about). I called Ford about it and they stated they could not help me and hung up. It is a safety issue. I could of been crossing railroad tracks when this happened and a train could of been coming down the tracks.

- Harrisburg, SD, USA

As we were driving the vehicle it started to hesitate then would begin slipping as it shifted to the point it had to be babied as you drove it. Less than 10k miles out of warranty and only three years old. All of the previous awd edge models had a recall by Ford to cover what I learned was a failing torque converter, requiring a full transmission rebuild. This model has yet to be covered even though it is having the exact same problems as previous versions.

- Chesapeake, VA, USA

To Whom It May Concern, I am writing to formally report an ongoing and concerning issue with my 2022 Ford Edge. My vehicle has begun hesitating when pressing the accelerator and jerking between 20 mph and 40 mph. Some days the issue is worse than others, but it has progressively made the vehicle feel unreliable and unsafe to drive. At times, it feels as though the vehicle may break down while in motion. After researching this issue, I have found that many other Ford Edge owners are experiencing the same symptoms, with the torque converter frequently identified as the cause. This appears to be a widespread and recurring problem rather than an isolated incident. Additionally, the vehicle will coast between approximately 2,000 and 5,000$. This behavior is not normal and raises serious concerns regarding drivability, safety, and long-term damage to the transmission. Given how common this issue appears to be among Ford Edge vehicles, I strongly believe this warrants further investigation and the establishment of a recall. Owners should not be financially responsible for a known and recurring manufacturing defect. I am requesting that Ford address this issue promptly and take responsibility for repairs associated with this problem. I appreciate your time and look forward to a resolution. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Diego, TX, USA

The vehicle hesitates, bucks, and surges when accelerating from low speed 0-25 mph up to around 50mph making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively worse and occurs at higher speeds now.

- Castle Rock, CO, USA

Torque converter coming apart inside housing. Metal making its way into the transmission at about 87,000 miles. Dealership inspection was concluded and transmission replacement was recommended. No lights or messages due to problem. This issue results in shuddering and poor shifting along with potential transmission failure while driving, making it extremely unsafe.

- Portland, OR, USA

Driving highway speeds and all of sudden lost power. Light came on and said power train issue. Transmission totally went out?! Parking brake would come on randomly when putting car in park without engaging the parking brake.

- Osakis, MN, USA

The contact owns a 2022 Ford Edge. The contact stated that upon shifting into park(P), the warning messages "Control System Fault" and "Transmission not in Park" were displayed, and the vehicle started rolling backwards. The vehicle was stopped using the parking brake. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

- Burlington, IA, USA

Transmission surges and shudders in low gears making driving at low speeds unsafe. Often feels like driving over heavily pot-holed roads when roads are fine. Jerking forward and backward while accelerating.

- Austin, TX, USA

Torque converter failure.

- Des Moines, IA, USA

Vehicle is experiencing sluggish acceleration and stalling when driving under 40 mph. Vehicle has stalled in heavy traffic on occasion. Further investigation with transmission is being conducted soon. No other issues with powertrain to this point, vehicle maintenance has been on or only slightly behind schedule per recommended maintenance schedule. Hundreds of other similar make and model vehicles have reportedly had similar issues.

- Wilmington, NC, USA

Jerking harshly when shifting. Feels like a strong shudder. Light comes on and off. Also experienced a failure to shift and had to shut the car off. Very rough to drive. Car was purchased new, never been in an accident and less then 3 years old

- Ludowici, GA, USA

Transmission. Everyone that owns a 2022 ford edge sel have had to either buy a new transmission or rebuild-?? out of my 4 vehicles with over 100k miles I have never had transmission issue and now I buy this car and it has transmission issues I-??m over it. Ford need to recall their transmission

- Brandon, FL, USA

Shuddering starting at 78,000 miles. Needed new torque converter. Common complaint/issue with this model.

- Grovetown, GA, USA

At 67,000 miles the vehicle started lurching forward and then at one point the traction control light came on the dashboard and the vehicle stopped itself while driving, as if the brakes were being applied, but we weren-??t applying the brakes. After turning the car off and turning it back on, it drove with hesitation and was slipping between gears. Also, the front collision sensor has been coming on upon startup for quite some time. Took the car to the Ford dealership, and they determined that the torque converter was bad in the transmission and suggested a full transmission replacement. Ford agreed to cover $4000 of the $10,000 replacement. This means I would have to pay $6000 out of pocket to get a new transmission. We previously had a 2020 Ford edge and had the same exact problem but it was covered under the powertrain warranty as it only had 58,000 miles. At that time, we did a transmission rebuild at the dealership and the car never drove the same after that, which is the reason we bought the 2022 Ford edge, Not thinking we-??d have the same exact problem with the transmission.

- Casselberry , FL, USA

The transmission of the vehicle is said to be completely damaged from a torque converter issue.

- East Alton, IL, USA

The contact owns a 2022 Ford Edge. The contact stated that while driving uphill at approximately 60 MPH, the vehicle failed to upshift and hesitated to maintain automotive power. No warning light was illuminated. The contact pulled over to the shoulder of the road and had the vehicle towed back to the residence. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

- Bakersfield, CA, USA

The car was in a front end collision; the airbags did not deploy. Insurance said the car was reparable and fixed it; car was picked up from body shop on 07/19/2024. In May 2025, at only 3 years old, the transmission went out at 95,000 miles and was just replaced. Ford would not admit the accident had anything to do with the transmission going out on a 3 year old car. I was quoted almost $10,000 to replace it, but Ford "helped" and paid $4000 and I was left with the balance of $6200.

- Sulphur Springs, TX, USA

The contact owns a 2022 Ford Edge. The contact stated that while reversing, the rearview camera image was delayed while being displayed. The contact stated that a message that the Collision Assist was not available was displayed. Additionally, the contact stated while driving 55-60 MPH and depressing the brake pedal, the vehicle lurched forward several times. Additionally, the contact stated that upon attempting to drive from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the vehicle lurched forward while responding, and the vehicle jerked while driving. The contact was able to pull into a parking lot. The contact stated that upon shifting to reverse(R), the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where the transmission was taken apart, and the contact was informed that the transmission had failed and there were metal shavings in the transmission. The vehicle was then towed to Goldsberry's Transmission, where it was determined that the transmission needed to be rebuilt or replaced. The contact authorized the mechanic to rebuild the transmission. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was filed. The manufacturer informed the contact that no assistance would be provided and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,890.

- Coatesville, IN, USA

The powertrain control systems transmission shift solenoids is not responding as expected or is stuck in the on position. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear. The vehicle has a shutter that didn-??t throw any codes. The vehicle was inspected at a Ford dealer and was told they see nothing wrong and no codes. Withing 30 miles the car was jerking badly and slipping gears. This caused uncontrollable harsh jerking and instant limp mode with no acceleration while driving on a highway. Drive it back to dealer service. Then I got a warning about the power train transmission. Upon further inspection was told the transmission needs completely replaced. There was absolutely no warning before the transmission completely failed. No way to tell it was failing. Ford refuses to handle the issue other than charging me for a new transmission. There are bulletins with similar problems to this year ford edge from the same factory but a few months different time span so no coverage is offered.

- Halstead, KS, USA