10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 128,196 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2001 Ford Escape. The contact stated the hatch failed to lock. The contact also stated that the vehicle suddenly and intermittently stalled. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage and VIN were unavailable.
- Norfolk, VA, USA
The contact owns a 2001 Ford Escape. The contact stated that while trying to entering the vehicle, the front driver's side door failed. The door could only be opened from the interior of the vehicle. The vehicle was not taken to a mechanic or a dealer for inspection. The vehicle was not repaired. The manufacturer was contacted about the issue. The failure and current mileages were not available.
- Placerville, CA, USA
The contact owns a 2001 Ford Escape. The contact stated that while driving 30 mph, the power steering assist failed and the contact was unable to maintain driving straightforward. The steering wheel had to be turned approximately 90 degrees to the right in order to keep the vehicle driving straight. The vehicle was taken to a mechanic who advised that the sub frame was corroded and caused the lower arm control to fracture. The vehicle was not repaired. The manufacturer was made aware of the failure however, did not provide any further assistance. The failure and current mileage was 91,746. Updated 10/16/12 the consumer referenced campaign id number: (11V030000) (Ford Windstar) year 1999-2003. A separation of a front lower control arm rear attaching bracket resulting in a lower control arm separation. This caused loss of steering control. Updated 10/18/2012
- Liverpool, NY, USA
Wife says she open the glass hatch to put groceries away and the hinge failed on passenger side, leaving her to wrestle it back into place. I had a look and see the pot metal hinge failed where the glass attaches to the hinge, which is merely a stud or boss from a threaded bolt. The bolt is fine, but it looks as though the tapped hole in the hinge self destructed with thread remnants around the bolt. $70 replacement part. If one of these lets go on the highway, you could drop the glass onto the car behind you, talk about excitement! this apparently is common based on a search of google for "Ford Escape hatch glass hinge".
- Wilson, NC, USA
The contact owns a 2001 Ford Escape. The contact stated that he went to open the trunk door and it would not open. The contact stated that when it is hot outside the door failed. When the weather got cooler, the door opened. The contact also stated that the rear driver side door also failed. The door would not open at all. The dealer was notified and informed him that he was responsible for the repair. The manufacturer was notified and informed that those components were not under recall. The failure mileage was 87400.
- San Jose, CA, USA
Paint peeling of the hood of wife's 2001 Ford Escape. Body shop manager of wayne acres Ford in wpb fl evaluated and states " the finish is coming off and looks like it may be a factory problem. " he also stated that the dealer will only pay 70 % of the repair cost since the vehicle warranty has expired. Why should I have to pay anything if the damage is not my fault ?
- Sunrise , FL, USA
- Colonial Heights, VA, USA