1.6
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 102,998 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While opening the rear liftgate window, both left and right hinges broke leaving the window hanging. Analyzing where the break occurred (which was the same place on each hinge), this could have happened even if there was no attempt to open the lift gate window. The screw inside of the car holding the hinge to the window was rusted, apparently due to the parts not making a water tight seal on the window. If this had happened while driving, the window could have possibly broken completely off and caused damage to vehicles and/or persons that were following. The liftgate window hinge part # is 420A68.
- Omaha, NE, USA
The contact owns a 2002 Ford Escape. The contact stated that the rear window hinge for the tail gate detached from the vehicle while the tail gate was ajar. The glass window struck the contact in the head but the contact was not injured. The contact called the manufacturer regarding the hinge and they stated that there were no recalls for the failure. The contact stated that the rear window could have caused serious injuries. The failure mileage was 93,000.
- Hamburg, NY, USA
The contact stated while unlocking the driver's side door the tailgate locked. The contact had previous problems with the door locks, and they have been repaired. But the tailgate has not been repaired. The contact contacted the service dealer, but they wanted to charge him for repairs. He has not contacted the manufacturer.
- Maples, FL, USA
- Monroe, MI, USA