10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 116,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On May 8,2013, the anti-theft alarm sounded while my car sat in the driveway. It had not been driven for 3 + hours. Upon investigation of the alarm, there was smoke coming from the engine compartment. The wiring harness attached to the ABS had a small flame and smoke from its wiring insulation. After extinguishing the flame and disconnecting the battery, I called for a tow. The safety features worked well and locked out the entire auto system. The service technician said there was a recall ( recall 07S51 suppl #2 dtd 9 Oct 2009 ) and that Ford should probably provide a fix or credit toward said fix. The car was then towed to a Ford dealership. The current status is: 1.) the wiring harness is no longer manufactured by Ford and the dealership has no approved provisions to secure a harness. 2.) recall 07S51 was implemented per their records so there is no provision for the dealership to fix this issue even if they could get a wiring harness and then troubleshoot the extent of the damage.3.) my private insurance's comprehensive plan does not cover a vehicle sitting static for a wiring fire. 4.) I am awaiting forms from Ford quality group to plea for consideration. Once the forms are completed and received by Ford corporate offices, their lawyers will require approx 15 days to make a determination if my claim has merit.
- West Columbia, SC, USA
- Aurora, CO, USA