3.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,758 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The hood on our 2004 Ford Escape with 36,758 miles on it unlatched and flew up against the windshield on Oct 25, 2005 while driving home from a soccer game. The hood had not been opened in a couple of weeks, and there was no rattling or other signs that the hood latch had been popped from the inside. The car is driven daily to work. There was no accident or injuries, just damage to the hood, which was replaced by a body shop for $695.02 (the latch was also replaced). It took two weeks to repair due to the hood being on backorder from Ford. The vehicle was not driven for this two week period. Pictures were taken of the damaged hood, and the old latch is in our possession. A letter is being sent to Ford, with a cc. Going to NHTSA as well.
- Versailles, KY, USA
- Versailles, KY, USA