8.5
pretty bad- Typical Repair Cost:
- $1,350
- Average Mileage:
- 122,650 miles
- Total Complaints:
- 4 complaints
Most common solutions:
- not sure (2 reports)
- replaced frame (2 reports)
sub-frame rusted out.had a recall 2014 and ford put a brace as a band-aid fix.i was driving car when it let go! right wheel started to wobble car pulled to right sent me off road before i got control.lucky i just hit some bushes and missed the trees.i was close to home.so now it sits in my driveway have to get it towed to make repairs.last year the rear fender rotted sending shock through floor ford said that is not a problem!! always bought american.no more
- Ted S., Centerville, MA, US
click to see larger images
My wife noticed a bunch of loud banging the other day. I looked around the back of her 04 Escape to see if I noticed anything. I was shocked at what I saw. The whole rear passenger fender wast rusted and the shock mount was hanging. I can see into the trunk. I called one Ford dealer ship and explained the problem and they said to go to a body shop. I towed the Escape to a body shop and they were discgusted. They said a 10 year old car should not rust this bad. The body shop also said it would cost more to fix than what the car is worth. I cannot believe we have to total a 10 year old car because of rust problems. It is said that there seems to be several Escapes having this problem yet Ford will do nothing about it. I did call another Ford dealership and the lady at the service desk said she thinks there might be a recall to call back Monday (I did not have the vin with me). From what I have read it does not look like there is a recall but I will keep my fingers crossed! I will never buy another FORD.
- Seth B., Grayslake, IL, US
when I found out what the problem was I contacted Ford and they told me they could not do anything about it, was not a recall I would have had to be in an accident for them to consider a recall.
- Mary P., Highland Lakes, NJ, US
Under ford recall 14S02 they are supposed to install a cross brace to your already rotted and beyond unsafe front "sub-frame"
Not only was this issue/part /service even performed I went right to ford.com to speak to a representative.
Update: in the midst of writing this I get a call from the service manager for where said work was obviously not performed, The recall was not done and closed out due to having a subframe that does not have the available holes to install the cross-brace. Interesting so 2 subframes in 12 years (shows it is an issue!!!) but there is nothing they can do for me.
I was not notified that the work was not done upon picking up this pile of sh*t, they did not perform any work requested and just did open service work. I could go on but if you want to know what its like to have a condom full of staples with no lube up your ass deal with this issue!
- Ryan C., Rochester, NY, US