2.2
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 70,400 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2005 Ford Escape. While driving approximately 35 mph, the brake pedal traveled to the floorboard when attempting to stop the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear passenger side shock tower housing was fractured and punctured through the subframe. During the failure, the brake line and rear brake light wire were severed, which caused brake fluid to leak and the rear brake light to malfunction. The cause of the failure was not determined. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 140,000.
- Joliet, IL, USA
Car alarm always going off causes interior lights to run battery down. Alarm will not reset lock doors. Sensor light comes on with door ajar and alarm refuses to set. Has been going on for a year or more. Complaints on internet from other people with the same problem but there is no recall. Others are saying it is the latch that needs to be replace but Ford company can't tell us this. It doesn't matter if the vehicle is moving or not for the door to be ajar.
- Lexington, AL, USA
When the car is fully locked and all door well shut the rear right door sensor says its opened or ajar which makes the alarm go off when no one has tried to touch the car and because of this it has drain the battery while having a less than 1 year old battery
- Miami, FL, USA
Dashboard back lighting failed causing left side dash blackout of temperature gauge & left side of speedometer. Radio back lighting failed causing a blackout of the left side radio buttons.
- Cudahy, WI, USA
I am writing in concerns to a serious safety issue that Ford Motor Company has failed to address. I am an owner of a 2005 Ford Escape which I purchased new in November of 2004. I have been waiting two months to have a faulty electrical part, the smart junction box, replaced. Since August 23rd my vehicle has been unsafe to operate without this part as my turn signals, head lights, and hazard lights are inoperable, as well as power windows, interior and dash lights, power locks, radio and clock display and my ability to unlatch the rear door. After researching the information myself I was forced to wait another week to be scheduled to have my vehicle scheduled for repair. On Sept. 7th the Ford mechanic confirmed the part I told him I needed was correct and said part was on back order and should be available in two weeks. On Sept.21st, I called to ask if the part was available. It was then that the mechanic said that he neglected to mention the part would not be ordered unless I paid in advance. I paid for the part on sept23. On Sept. 29th the general manager at worden-martin called to say there was nothing he could do. I asked if it were possible to have a used part put in temporarily while I wait. I received a reply that I would have to pay $350 to have that part put in with no guarantee that the part would function properly and no compensation if the replacement part were to fail. Not wanting to throw away $350 for a faulty part, I felt I had no choice but to wait another week for the part to arrive. After waiting two weeks I never received a call, so I called the dealer to inquire on the part. I was told the part may not be available until Oct. 25th. I called Ford Motor Company's customer service who told me it was their distributor and not Ford's responsibility and the part should be available be available Oct. 15th because the part, ordered by many, was being redesigned. On Oct. 19th I called again and was told the part may not be available until November.
- Champaign, IL, USA
- Hanover, PA, USA