10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 8 / 1
- Average Mileage:
- 16,950 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We had an accident in my 2006 XLS Escape, struck a tree. We had our safety belts on and after the impact my boyfriend had cpr on the side of the road where the incident occurred, he was not breathing. Neither front airbags deployed yet the steering wheel was broke nd the wiper unit"?"the damage to the car was extensive, almost totaling it, the damage was about$9000 dollars. The only reason it was not totaled because the SUV had only 28,500 miles on it and had been very well taken care of and serviced regularly by only Ford technicians. I bought the car for well over 26,000 dollars. The passengers airbag light would always come on if I sat in the passenger's seat. I had it checked out 2 times by Ford, but they could find nothing. I noticed when the light did come on I hd to adjust my seat back and forth then the light went off. I now have it back, a new steering wheel /airbag system had to be replaced along with all the other damages. I have pictures of the SUV with the damages before it was fixed.
- St James, MO, USA
I was broadsided and knocked into a utility pole. The front end was wrapped around the utility pole. I was driving my mother's 2001 Ford Escape. The air bags did not deploy at any time. Due to this my chest and left shoulder were injured greatly. I had to be cut out of the SUV. When the police arrived I heard them mention that the air bag did not deploy and told them to be careful when cutting me out of the vehicle. I was taken to the er on the day of the accident and on the next day I had to go back because of head and chest pains. I do believe if the air bags had deployed my injured would have been lesser. I have great bills because my mother's insurance did not pay the bills, because I did not live in the house with her. I have pictures of the wrecked vehicle.
- Auburn Hills, MI, USA
: the contact stated while driving 55 mph on dry road conditions at 8:02 pm, the front left corner of the vehicle struck another vehicle, causing the contact to run off the road. The seatbelt was worn and both fog lights and head lamps were illuminated. The bottom portion air bag partially deployed, but the top portion failed to open. The seat belt did not lock, resulting in impact with the steering wheel causing two fractures of the sternum, a hematoma to the left chest, and fractures to the left shoulder, as well as, heavy bruising to the forehead. The vehicle was towed to an impound and a police report was taken. Photographs were taken of the vehicle and the contact was taken to the hospital. The vehicle was towed to the service dealer for repairs and manufacturer was notified. Repairs were made prior to the manufacturer's engineer inspecting the vehicle and the service dealer refused to provide the contact with the defective parts.
- Groves, TX, USA
- Martinsville, VA, USA