10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 109,305 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car was moving on county road, oakview rd, albany, Oregon. Car was hit "T-bone" side impact on passenger side during left turn. Side impact bags deployed. Car ended in roadside ditch. Front airbag, steering wheel, did not deploy. Fire chief and county sheriff deputy were concerned. Car had never been in a collision prior to this. Single owner, us, car. We never received a recall for this device. All service was done by Ford dealer, roberson Ford, albany, or. State farm claim: [xxx] date of loss: 05/31/2019 [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Albany, OR, USA
While driving home from work in heavy traffic, the drivers side air bag deployed, striking me in the face, breaking my eye glasses and completely obstructing my vision with the inflated air bag. I slowed some by gauging my speed by the cars next to me (4 lanes of traffic, 2 each direction). I kept pushing on the air bag with one hand, trying to deflate it quicker, so that I would be able to see in front of me. When I finally got the air bag deflated enough to see out the windshield, I was able to get over into the right hand lane and pull aside. I removed the fuse to the horn as it was shorted out when the air bag deployed and continued on to my home. I contacted Ford Motor Co. And they issued a letter requesting a dealer to remove the rcm and send it to them. I have been unable to get a dealer to do this. Ford now wants to do no more. I have researched on the internet and discovered that there a lot a people who have had the same thing happen to them with this model. I remained calm when mine went off and avoided an accident. If this were to happen to someone who startles easy, this could result in a fatality.
- Springfiled, MO, USA
An accident occurred and the car flipped numerous times. There were injuries involved the airbag didnt open up so this is faulty equipment.
- Greenville, SC, USA
On August 27th of 2009 I was driving my 2007 Ford Escape while correcting my children in the back seat I hit a wet spot in the road and lost control of my vehicle I rolled 2 times and stopped with a front end collision. The seat belt did not catch causing me to bash my face into the steering wheel at least two times. The air bags also did not work either. Because of the faulty equipment it caused me to break my neck in 3 places and spending 2 weeks in the hospital having to have surgery with a metal rod and two screws....because of the defaulted equipment I still suffer from permanent nerve and muscle damage and chronic pain.
- Gilliam, MO, USA
- San Antonio, TX, USA