7.5

pretty bad
Typical Repair Cost:
$740
Average Mileage:
99,400 miles
Total Complaints:
4 complaints

Most common solutions:

  1. replace steering column (2 reports)
  2. not sure (1 reports)
  3. steering torque sensor (1 reports)
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problem #4

Feb 032017

Escape XLT

  • Automatic transmission
  • 128,000 miles

This vehicle has been nickel and diming me. Just when I think I can catch up on other payments, something else goes wrong with the vehicle and I have to put more money for repairs.

Update from Feb 27, 2017: Code from dealer B2270 ODDTC Diag Faulty Steering torque sensor. The dealer costs quoted at $530.00-$1,852.00 to repair.

- Tricia W., Harbor Springs, MI, US

problem #3

Jan 042017

Escape XLT V6

  • Automatic transmission
  • 65,437 miles

When I received the Recall notice 14S05/NHTSA Recall 14V-284 I took my car to a Ford Dealership on July 29, 2014 and they updated the steering module. Per the recall notice the module update was to provide a chiming sound and display a wrench light or a warning in the message center when the fault is detected. At the time of the recall I was not having any issues with the steering so guessed the module update was to take care of the defective torque sensor. I had no problems until Jan. 4, 2017 when my steering wheel started vibrating while idling. It didn't do it all the time. I called the local Ford Dealership and they ran a diagnostic test on it and said it showed the Steering Torque Sensor is bad. I am waiting for an estimate for repairs. The service person said the part itself is relatively inexpensive, but the labor is intense and that will be the majority of the repair costs. I'm guestimating the repairs will be around $1,500-$1,800. My car only has around 65,500 miles. My other concern is what type of warranty, if any, is on the replacement Torque sensor. I also feel that with the bail out of the car manufactures they should be fixing these defective problems, but is seems bad behavior or in this case bad manufacturing designs keep getting rewarded. I will update this post as soon as I get an estimate on the repair costs, any warranty on the parts/labor for repairs and any other information I discover.

- ljilld54, Wray, CO, US

problem #2

May 222015

Escape XLT 2.3L V4

  • Automatic transmission
  • 92,000 miles

Car shakes at idle, steering play , my steering live little bit but wheels doesnt move at same time as steering move. I need to change some steering pieces from Rack and pinion(center link)

- Joseph J., San Pedro Sula, Honduras

problem #1

Jan 012016

Escape

  • Automatic transmission
  • 112,000 miles

So the steering in my car started shaking when I started the car or if I was sitting idle. I had my mechanic take a look at the problem and he told me that it was the torque sensor. I then contacted the ford dealer where I live and was told that it was the torque sensor which would take about 2hrs. to fix at a final cost of $350.00. I arranged an appointment and dropped my car off this morning so that the problem could be fixed. I received a call from the dealership and they told me that I would need a new steering column now this total for the fix is $950.00 and 4hrs to replace the part. I asked them how it went from $350.00 to $950.00 in a matter of 3 days and I was told that ford itself was the cause of the amount. I called the ford customer service dept. and explained my situation to them, I don't think they care much. I think this need to be a recall due to the fact that I have seen all kinds of complaints for this same problem. This is an accident waiting to happen, due to the fact that the power steering will seize up, I guess when FORD has a lawsuit against them maybe then they will do something about this dangerous problem. I will never buy another ford again and if I didn't still owe on this piece of junk I would get rid of it right now.

- Sonya F., Sikeston, MO, US