10.0
really awful- Crashes / Fires:
- 28 / 0
- Injuries / Deaths:
- 19 / 0
- Average Mileage:
- 104,919 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2008 Ford Escape. While driving 25 mph, the power steering failed and the "power steering assist fault" message appeared. The contact was able to drive home, but it was extremely difficult to steer the vehicle left or right. Hopkins Ford in elgin, Illinois was made aware of the failure and stated that the vehicle was not under recall. The manufacturer was made aware of the issue and referred the contact to NHTSA. The failure mileage was 119,917.
- Elgin, IL, USA
The power steering torque sensor goes out even after Ford did a recall on the software and closed the recall. I went to a Ford garage and they told me that the vehicle had the software update and that the repair would have to be done at my expense.
- Belington, WV, USA
The power steering suddenly stopped working making the car very difficult to steer. This occurred while driving. With no power steering you can still steer the car but the effort required is very very large.
- North Tonawanda, NY, USA
The contact owns a 2008 Ford Escape. While parking, the steering wheel seized and the power steering failed without warning. The contact turned the vehicle off and on several times, but the power steering failed. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repair. The contact researched the failure online and found NHTSA campaign number: 14V284000 (steering). The manufacturer was contacted and confirmed that the VIN was not included in NHTSA campaign number: 14V284000 (steering). The failure mileage was 147,019. Updated 8/15/18
- Lorain, OH, USA
The contact owns a 2008 Ford Escape. Two days after the transmission was replaced by an independent mechanic, the steering wheel inadvertently became difficult to maneuver while driving various speeds. There were no warning indicators illuminated. The vehicle was taken to ewald's venus Ford (2727 E layton ave, cudahy, wi 53110 (414) 481-8500), but was not diagnosed or repaired. The contact referenced NHTSA campaign number: 14V284000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
- South Milwauke, WI, USA
There is a power steering problem with my 2008 Ford Escape. The power steering started to shake at first and got very stiff to turn around and move from my garage eventually. I contacted Ford about my situation and they said that my vehicle is not on recall. My vehicle is at the shop at the moment. I do not know how much it will cost me.
- Minnetonka, MN, USA
The contact owns a 2008 Ford Escape. While making a turn at approximately 5 mph, the steering wheel seized and the contact had to use excessive force to complete the turn. There were no warning indicators illuminated and no sounds coming from the vehicle. The vehicle was not towed because the vehicle was operable. The manufacturer was notified of the failure. The dealer was not contacted. The failure mileage was 160,000.
- Docena, AL, USA
Recall item #14S05 is not being repaired under this recall and I'm left with no power steering. Came in to dealership on Aug 29th to get recall item looked at - no codes at the time and dealer did 'module reprogram' with no repairs. Recall item then broke and I came in for service on Nov 17th. Code B2278 then came up to replace steering column and the dealer along with Ford denies the repair should be under the recall and I was quoted $1,500. Both Ford and nick mayer Ford let me leave the service depth without the repair. I'm fighting to get this repair done for free as required under the recall. I can send documentation under separate cover.
- University Hts, OH, USA
While driving into parking lot, suddenly loss power steering. Able to drive but hard to steer. Mechanic stated there is a fault code and problem is electrical. Recall 14S05 seems to describe exact issue.
- Park Forest, IL, USA
The contact owns a 2008 Ford Escape. While driving various speeds, the power steering failed. The contact stated that the steering wheel became difficult to turn left or right and began to shake. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module needed to be replaced. The vehicle was not repaired. Weslaco motors in weslaco, Texas was made aware of the failure and stated that the vehicle was not included in a recall. The manufacturer was made aware of the issue and referred the contact to NHTSA. The failure mileage was approximately 100,000.
- Weslaco, TX, USA
Electric power steering assist has failed as I was turning a corner which almost caused me to run over a little girl and her mother.
- Fairport, NY, USA
I have power steering problems. I had suspension problems since I bought it. The truck ignition went out on 10/31/17.
- Detroit, MI, USA
The contact owns a 2008 Ford Escape. While driving various speeds, the steering seized. There were no warning indicators illuminated. The vehicle was taken to allan vigil Ford (275 glynn St N, fayetteville, ga). The contact was informed that it was beyond a reasonable amount of time for a subsequent failure. The VIN was included in NHTSA campaign number: 14V284000(steering). The manufacturer was not made aware of the failure. The failure mileage and VIN were unknown.
- Atlanta, GA, USA
The contact owns a 2008 Ford Escape. While driving approximately 20 mph, the power steering failed and became difficult to maneuver. Also, the power train fault indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the steering shaft angle torque sensor needed to be replaced. The vehicle was not replaced. The dealer was not contacted. The contact referenced NHTSA campaign number: 14V284000 (steering). The manufacturer was notified of the failure and stated that the recall repair was previously completed. The approximate failure mileage was 100,000.
- Omaha, NE, USA
Took vehicle in for recall one or two years ago then recently power steering went out completly and went back to manual steering and cound cause a accident. I am on disabilty due to weak heart and is to hard to make turns. Do I have any legal recourse on this dangerous issue.is there a class action suit that I need to know about. This happened when I was dropping off my wife and making a left turn onto busy traffic.
- San Antonio, TX, USA
Sudden failure of power steering while in motion. Some warning with yaw control in days leading up to failure. Was in motion in a straight line when failed. Now has no steering assist at all. If this would of happened while in a curve or turn it could of resulted in a crash.
- Akron, OH, USA
Have had all recalls applied. Car started normally but had no power steering. Ford's fine electric power steering. Stopped car, turned off ignition, restarted. Everything fine.
- Tucson, AZ, USA
While driving my steering became really hard to turn still was able to go down the road but it was very difficult to turn. Took my Escape to a repair shop and was told my electronic steering sensor is bad. I do not have the time nor the money to deal with this issue and this is definitely a safety issue. I also have an issue with my exhaust manifold leaking three exhaust manifold bolts are broken off causing a hissing noise. I can smell the exhaust in my vehicle when parked.
- Sioux City, IA, USA
I would like to know why recall 14S05 does not apply to my car which has the identical problem described in the recall and it says that is for Ford Escape. It is definitely a safety hazard. Please advise. Note; this has been happening almost every time we drive it. Thanks
- Pueblo West, CO, USA
- Klamath Falls, OR, USA