While sitting in a parking lot or driving down the road, the steering wheel turns a distance of 2 inches back and forth on its own. When I turned my vehicle on recently, an error message appeared on the dashboard saying "electronic power steering assist failure" and the wheel was very hard to turn. After turning it a certain distance it freed up again and I was able to make it to my next destination without any further problems besides the wheel trying to turn itself.

- Waldron, MI, USA

The contact owns a 2008 Ford Escape. The contact stated that the steering required excessive effort to maneuver the vehicle while traveling various speeds. The failure occurred without warning. Huntington Ford (2890 S rochester rd, rochester hills, mi) was contacted, but the vehicle was not diagnosed because the dealer wanted to charge a $100 diagnostic fee. The vehicle was previously remedied per NHTSA campaign number: 14V284000 (steering) at the same dealer the previous year. The manufacturer was contacted and stated that the dealer performed the remedy as authorized. The failure mileage was approximately 104,000.

- Rochester Hills, MI, USA

Sudden temporary failure of electrical power steering, the dealer said the torque sensor is failing. They did the reprogram in August 2017, now Ford will not fix because the recall has been done and their were no codes in PCM, guess we acted too soon on a recall, if the sensor was bad in August they would've covered it. They want $600 to replace a part that they know is failing and causing safety concerns.

- Kansas City, KS, USA

Electric power steering assist fails and car is unable to be steered. This happens while driving, with very unsafe situation. This is not a nuisance, it is totally unsafe as car control is lost when this happens. Recalls appear to have been initiated surrounding this problem, I need to find out if this is the case. Ford must stand behind fixing this unsafe condition.

- Magnolia, TX, USA

The contact owns a 2008 Ford Escape. While driving approximately 35 mph, the steering wheel seized and the power steering assist warning indicator illuminated. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. The contact called zeigler Ford plainwell at (269) 685-5801 (1260 M-89 suite 200, plainwell, mi 49080) and could not be assisted due to computer issues. The dealer stated that they would call the contact back. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 127,000.

- Plainwell, MI, USA

I took my car in for a recall on the power steering. Afterwards when I would idle, the steering wheel became shaky making a loud noise. Now it shakes even when I'm driving and will get jerky or stop working completely. This happens on the highway, when I'm stopped at a stop light or when I'm pulling out of a driveway! from what I have researched this happens to thousands of other Ford owners. The power steering simply gives out and they want you to pay $1,500 to have the whole column replaced!

- Santa Barbara, CA, USA

Recall steering -after having a "software" updates on a 2008 Ford Escape XLT in 2014 for Ford recall #14S05, now in 2017 my steering wheel is shaking while at a stop both in and out of gear. Researching the problem could be a torque steering sensor or a full blown steering column replacement. Both may lead to inoperable power steering or steering as well. Local Ford dealer quoted $800 for torque sensor replacement or $1800 for full steering column.

- West Boylston, MA, USA

We purchased this vehicle about 3 months ago with 125,000 miles on it & the steering was great! we have driven it for about 1,000 miles. When I got in and started the vehicle the steering is so tight I can not turn the wheel in either direction! I had to leave my vehicle in the store parking lot & have my husband go there and drive it home. We checked with dealer and they informed us there are no recalls on our vehicle. So we went online & found there are a lot of people who have had the same thing happen to them, with Ford doing nothing to help.

- Thomaston, CT, USA

Power steering suddenly quit, when fortunately in the driveway no warning or error codes that were supposed be there after recall. Needs replacement steering colum parts that were defective and not replaced. When the assists quits it creates a dangerous situation as the car is very hard to steer and can cause the driver to lose control.

- Harrisville, MI, USA

My Ford Escape gave me a warning of the power steering assist fault and then my power steering stopped working. After doing research Ford covered 2008 Escape models as a recall, but my VIN number said mine was made at a different factory so it is not covered.

- Great Falls, MT, USA

While driving downtown city street, had to make a turn and the steering wheel would not turn. Had to stop immediately on side of the street, which was difficult since steering wheel would not turn.

- San Antonio, TX, USA

When driving, steering locks up or becomes difficult to turn steering wheel, especially when turning right while driving.

- Redding, CA, USA

The contact owns a 2008 Ford Escape. The contact stated that the vehicle was previously included in NHTSA campaign number: 14V284000 (steering) for which it received the update for the power steering system in June of 2017. Approximately six months later, while driving, the contact heard a beeping sound and noticed a warning indicator that stated that the power steering system failed. The contact called reineke Ford Lincoln of lima (1360 greely chapel rd, lima, oh 45804; 419-223-3673) who informed the contact that the power steering column failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened case number: Cas/13702203. The manufacturer stated that the recall repair was completed and separate from the failure. The contact was also informed that the new repair was not covered under warranty. The approximate failure mileage was 138,000.

- Kenton, OH, USA

The power steering in my 2008 Ford Escape began jarring around and has faulted several times while driving, resulting in an immediate loss of power steering. Ford dealer states that the recall has been addressed with a "programming fix, " however, the problem is making my vehicle unsafe to myself, and others on the highway. This is a persistent problem among the 2008-2011 Ford/Mercury models and one that Ford Motor Company needs to take full responsibility of, or be forced to.

- Sidney, NE, USA

I was driving home this morning and the power steering assist fault came up. This fault has never been on before. I read a couple of online sites and it stated that there was a recall of 14S05 but it doesnt show for my vehicle. Mine is the same year affected but does not apply for some reason.

- Magnolia, OH, USA

The contact owns a 2008 Ford Escape. When the contact started the vehicle, there was no electric power steering assist ability. As a result, it was difficult to turn right or left. The failure occurred without warning. The vehicle was taken to the dealer (vidalia Ford Lincoln, 2607 E 1st St, vidalia, ga 30474) where it was diagnosed that the steering torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 140,000. Consumer stated the faulty sensor cited by the recall did, in fact, fail contemporaneous to the steering software update. Consumer attempted to have the sensor replaced by a Ford dealer under this recall, but the dealer refused to do so under the recall. Updated 9/18/18

- Vidalia, GA, USA

The steering torque sensor has failed and the car is very hard to steer. (recall 14S05) found out there had been a recall, but we were never informed of that! now we find that the recall is closed. While driving, the car shakes and is very difficult to steer.

- Corning, CA, USA

I noticed a slight vibration in my steering wheel on 12/9/17 while driving at very low speeds due to snowy conditions and today on 12/10/17 power steering loss was felt upon lower speed turns only followed by complete power steering loss by end of hour long round trip on mostly highway followed by back roads until home. It is strange that no recalls come up past or present about this issue since in 2014 Ford did issue a recall for "2008-2011 Ford Escapes, Mercury mariners and 2011-2013 Ford Explorer for faulty torque sensors in steering columns that result in loss of electric power steering assist while driving...making the vehicle more difficult to steer, especially at lower speeds...which could result in an increased risk of crash". what can be done about this" is this recall expired or something" recalls should not expire if that is the case! I never received any recalls about this problem that I am aware of. Owners of these vehicles should not be responsible for these repairs! I am contacting Ford next.

- Effort, PA, USA

When I came out of the gas station the wheel would not turn and "power steering assist failure" came up. I could not steer the vehicle and the problem still persists tonight 12/9/2017

- Sioux City, IA, USA

The contact owns a 2008 Ford Escape. While driving 20 mph, the steering torque sensor illuminated on the instrument panel. The contact was able to drive home. The contact called edwards county motors (51 E main St, albion, il 62086), but the vehicle was not diagnosed or repaired. The manufacturer was also contacted and did not assist. The approximate failure mileage was 165,000.

- Bridgeport, IL, USA