Power steering failure at 108K miles.

- Borden, IN, USA

When car is started and still in park the steering wheel shakes from left to right (like its having tremors). If wheel is being held it does not shake. This also occurs when at a complete stop

- Bourbonnais, IL, USA

The contact owns a 2008 Ford Escape. While driving 3 mph, the vehicle became difficult to steer without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering assist was faulty. The vehicle was not repaired. The dealer (gibbons Ford, 704 martin F. gibbons blvd, dickson city, pa 18519) stated that the vehicle was not included in a recall. The contact referenced NHTSA campaign number: 14V284000 (steering) as a possible solution; however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 85,000.

- Scranton, PA, USA

My 17yr old son was driving his car home from school when he could not barely turn off highway. He lost all power steering. His car was not part of original recall. I called Ford and they told me to hold onto receipts in case his car is included in next recall. There was no prior warnings when it failed. It could have caused a major accident!

- Truro, MA, USA

On Tuesday, January 9th, 2018 while driving my 2008 Ford Escape on an express tollway near my home, my power steering went out abruptly and made my vehicle almost impossible to steer. It is nothing short of a miracle that I was able to exit the highway safely, so as to pull over and regain some sort of composure. Mustering all the strength I had, I was able to get my Escape home, both myself and Escape unscathed. I started doing research only to find there were literally thousands of other Ford owners experiencing the same issue. Recall H14S05 was completed, at a Ford dealership on my Escape in July of 2016, technicians notes being that he reprogrammed a pscm & icm. After calling Ford Motor Company I was told that they are not responsible for this repair since it had been more than 1 year since the recall was performed on my Escape. I was unaware that recalls came with an expiration date"?" at the time the recall was performed I had no prior steering issues on my Escape. It is now almost 2 years later and the power steering on my Escape has completely gone out. I am now told that I will have to pay for it out of pocket even though Ford has been aware of this for quite some time, which is evident by them issuing recall H 14S05 in the first place. Help please...

- Fort Worth, TX, USA

Recall evidently was previously done in 2014 by prior owner, steering lost power assist while in motion on a street, the loss of power assist while travelling on a snowcovered road caused momentary loss of control resulting in a near crash. The representative at Ford denied liability because the repair had been done previously, and denied responsibility for additional repairs under the existing recall

- Dysart, PA, USA

While driving my 2008 Ford Escape and making a left turn, the power steering went out making it extremely difficult to steer the vehicle. I was coming home from work on a city street. When car was turned off and on it cleared out and was ok but it happened again while making a turn. Had car repaired at local Ford dealer and was told it was a bad torque sensor. Said that my car was not included in a recall (which had recalled some Escapes with the same issue) of these bad sensors since car was not manufactured in specific plant. Don't understand this since it is a defective part with nothing to do with the location of manufacture. Dealer gave me no satisfaction so I called Ford customer service and still waiting to hear back. By researching this online, this appears to be a common problem. I do not understand why Ford doesn't acknowledge that they have these defective torque sensors and recall the all vehicles to fix this problem. Are they waiting for someone to be fatally injured? very distressing as I often have my grandchildren in the vehicle.

- Whitehall, PA, USA

The contact owns a 2008 Ford Escape. While driving 35 mph, the steering wheel vibrated abnormally and the power steering failed. The failure occurred without warning. The contact stated that the steering was difficult to operate. In 2014, the vehicle was repaired per NHTSA campaign number: 14V284000 (steering); however, the failure listed in the recall summary occurred. The vehicle was taken to green Ford (2211 w pioneer pkwy, peoria, il 61615, (309) 693-2525) where it was diagnosed that the torque sensor in the steering failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 124,000.

- Peoria, IL, USA

Had a hard vibration in steering column with excessive play in steering wheel. Thankfully, the steering completely locked-up in a parking lot at low speed.

- Duluth, MN, USA

The contact owns a 2008 Ford Escape. While driving approximately 35 mph, the power steering seized. There were no warning indicators illuminated. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was repaired by clinton Ford in clinton, Indiana per a recall for the steering module and sensor recalibration back in 2014. The contact stated that the vehicle continued to exhibit the failure, but not all the time. The vehicle was not repaired for the recent failure. The manufacturer was notified of the failure. The approximate failure mileage was 198,000.

- Mecca, IN, USA

TL-contact owns a 2008 Ford Escape --- power steering assist failure --- contact looked up VIN number online and saw power steering recall -- contacted Ford -- Ford stated contacts vehicle is not included in recall. Ford stated vehicle needs power steering software update--software update was done last week. Power steering happened again...... steering shaft torque malfunction message came up on dashboard -- 0 recalls associated with this VIN.....

- O'fallon, MO, USA

Recall # 14S05 > my daughter was driving the 2008 Ford Escape and had a problem with the steering making it very difficult to turn wheel/drive car. It occurred when she stopped to fill car with gas and continued for the short trip to a service station. The local Firestone service shop found code 2278 which was for steering torque sensor and told her the car was not drive-able for safety reasons. It was towed to winner Ford in cherry hill, NJ. I was alerted to the recall and researched it, discovering recall # 14S05, issued in 2014, which appeared to affect our vehicle. Dealer and Ford say they will not honor this recall because the car was brought in when notice first received in 2014 and re-programming was done to fix problem. Ford's response was that once the recall work has been done, they are no longer obligated. Ford rep also commented that the age/mileage of the car did not warrant further action. My position is that they put a band-aid on a problem and now the real problem is surfacing - the torque sensor needs to be replaced. This is specifically identified in the recall notice when code 2278 is found. Age of car does not matter - it is a safety issue Ford created. When I asked for a copy of the voice tape or transcript of the call, I was given Ford case number is: Cas13915472

- Doylestown, PA, USA

As I was starting to pull out of my driveway, the power steering just quit. It has been fine up until that point. Luckily I was still in my driveway and not driving down the road.

- Bradford, PA, USA

The contact owns a 2008 Ford Escape. The contact received notification of NHTSA campaign number: 14V284000 (steering). The dealer (L & L Ford, 314 harrisburg St, East berlin, pa 17316, (717) 259-6334) was notified that the eps warning indicator was flashing. The steering wheel had been vibrating and veering to the left, causing the contact to apply force to correct the direction of the steering wheel each time the failure happened. The dealer failed to provide a remedy and cleared the code as if they had provided a solution. The manufacturer was notified of the failure and that the dealer cleared the code without remedying the failure. The failure mileage was not available.

- East Berlin, PA, USA

The power steering in my 2008 Ford Escape just stop working and I almost crash. There is no steering at all. I don't have control of the vehicle.

- Houston, TX, USA

Electric steering assist failure -- sudden and complete failure. On highway...outside temp was 5 F above zero. Two children in car (one year old and 3 year old). Without warning (and during a 45 degree curve) the steering assist went out and at first the steering assist attempted to correct the steering and that made matters worse -- holding the wheel steady and continuing thru the turn was a challenge (and, I am 'stout' guy!). got off the highway asap. Then an electric burn smell started..steering column (?). got the grand kids out of the car (into the 5 degree temp) in a hurry! car now in the shop. $2,000 repair and may not be complete. Will find out final number today.

- Minneapolis, MN, USA

The contact owns a 2008 Ford Escape. While the vehicle was stationary and while driving various speeds, the steering wheel became difficult to turn. The contact stated that the torque sensor was faulty as outlined in NHTSA campaign number: 14V284000 (steering). A dealer was not made aware of the failure. The manufacturer stated that the vehicle was out of warranty and that the VIN was not included in NHTSA campaign number: 14V284000 (steering). The failure mileage was approximately 120,000.

- Linn Valley, KS, USA

The power steering torque sensor went out after a Ford dealership reset the software as required but now will not honor the recall and wants to charge almost $2,000 for the repair.

- Fort Worth, TX, USA

For the past 4-5 days, the power steering was going out completely whenever I tried to maneuver in parking spaces. I would have to turn the car off then back on to regain power steering assistance. Tonight as I was driving on a very busy road the power steering went out again, luckily in front of a service station where I was able to pull in slowly and was told I have an electric steering system. I did some research and found out there was a recall for my model year for this exact issue but when I called the local Ford dealerships to have it fixed, they all told me my VIN wasn't covered in the recall and they wouldn't fix it. I have found numerous complaints online from people with the same issue.

- Alexandria, VA, USA

The contact owns a 2008 Ford Escape. After restarting the vehicle, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The vehicle was towed to the dealer (blue spring Ford, 3200 S. outer rd, blue springs, mo 64015) where it was diagnosed that the torque sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was serviced in July of 2014 per NHTSA campaign number: 14V284000 (steering) in which the power steering control module software was updated. The vehicle later experienced the failure listed in the recall. The failure mileage was 158,000.

- Grain Valley, MO, USA