A vibration in the steering wheel that is evident by a knocking sound. This occurs while the vehicle is mobile as well as in the stopped or idling position. There are are videos online at you tube showing evidence of this exact same malfunction in a 2008 Mercury mariner. An existing recall number of 14S05 is not valid on my vehicle, why not??

- Nashville, NC, USA

The contact owns a 2008 Ford Escape. While driving various speeds, the steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic where it was diagnosed that the electric steering column power assistance failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 95,111.

- Rockford, IL, USA

Ford won't honor recall 14S05 they did a software update and but now I need an entire power steering torque sensor replaced and they won't cover that. Other consumers have complained on line that Ford won't repair your steering after having your recall software done. A Ford Escape recall gotcha ' recall 14S05, Transport Canada... https://medium.com/@joewardpr/A-Ford-Escape-recall-gotcha-recall-14S05-Transport-Canada-201413-7F0D7ca0D84C Mar 17, 2015... Ford 'closed out' the recall after only updating software and won't pay for the... a facebook group exists entirely about Ford not 'honoring' recall #14S05....

- Anchorage, AK, USA

The contact owns a 2008 Ford Escape. While making a right turn at 20 mph, the steering wheel became difficult to maneuver without warning. The contact stated that the failure occurred after the vehicle was inspected per NHTSA campaign number: 14V284000 (steering). The vehicle was taken to the dealer where it was diagnosed that the power steering assist system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

- Cheney, KS, USA

The contact owns a 2008 Ford Escape. While driving approximately 35 mph, the steering wheel inadvertently turned left. The contact coasted to the side of the road and disconnected the power steering fuse. The contact was able to drive the vehicle with no power steering to his residence. The vehicle was taken to the dealer where it was diagnosed that the torque sensor failed and needed to be replaced. The vehicle was repaired. While leaving the dealer, the failure recurred. The technician advised the contact that the steering column failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 165,000.

- Springfield, OH, USA

The contact owns a 2008 Ford Escape. The contact received a recall notice for the steering. The vehicle was taken to a dealer for a software update prior to experiencing a failure. While driving, the contact felt a strong vibration from the steering wheel. The eps warning indicator flashed and the steering wheel was extremely difficult to turn. The vehicle was unable to be driven due to the failure. The vehicle was towed to the dealer where it was diagnosed that the torque sensor failed and needed to be replaced. The manufacturer was notified of the failure and refused to provide the remedy in the recall indicating that they had provided a software update prior to the failure. The recall details were not provided. The failure mileage was not available.

- Newport News, VA, USA

On March 11, 2017 when I got into my vehicle to drive it; the power steering did not work. I slowly drove it to the nearest Ford garage who charged me to inspect it and said it needed a new steering column, cost $1400+ and was under a recall but the recall was no longer available.

- Masury, OH, USA

The electronic power steering has malfunctioned. The steering wheel moves on its on while the vechile is started. The steering wheel is hard to turn while in "drive" or in "reverse". while driving from work, I experienced the steering wheel locking and was not able to turn the wheel at all. After turning the vehicle off, then back on, the electric steering started to work again but only for a short period of time.

- Detroit, MI, USA

The contact owns a 2008 Ford Escape. While driving 25 mph, the vehicle violently shook and the power steering became very difficult to maneuver the steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 156,717. Updated 06/29/17

- Masury, OH, USA

I recently experienced power steering issues with my 2008 Ford Escape. I take very good care of my vehicle. I have never been in any accidents in this vehicle or had any mechanical issues. The steering wheel began shaking while driving it home on Friday and became increasingly harder to steer. When this happened I was driving about 15mph in town. I parked it right away. The next day I was unable to turn the wheel at all. The vehicle starts but is completely unable to be driven. After researching more on this issue, I found that there was a recall on 2008 Ford Escapes for this same issue. When I called the dealership and explained what had happened, they had me give them my VIN number. They then informed me that my specific vehicle did not qualify for recall repairs and the recall only applies to vehicles with a specific VIN number. I wanted to reach out and see if there is anything I can do to get this resolved considering this is a mechanical issue out of my control and may be a manufacturing error. Thank you for your assistance with this issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Quincy, IL, USA

My husband was driving when power steering went out, he was turning left on to main road out of our subdivision, had to slam on brakes to avoid hitting cinder block wall, could of easily been killed. Thankfully was going slow.

- St George, UT, USA

Ford had recall 14S05 back in October of 2014. It was for the torque sensor on the steering column. If the part was already not working they had to replace the hardware. They said if it was not a software fix would do it. We had that done. Now 24K miles later the exact part has gone out and Ford is saying they will not replace it. I have to pay for it. That makes no sense. It went out on my back out of a driveway. If it had gone out while I was driving I would have wrecked. How can they not stand behind a recall like that" how is that possibly legal"

- Broken Arrow, OK, USA

The contact owns a 2008 Ford Escape. The contact stated that the vehicle experienced a loss of power steering and the power steering warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module was defective and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V284000 (steering) as a possible solution to the failure; however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was not provided.

- Mentor, OH, USA

I was driving and lost all power steering. Then a error message came on saying power steering sensor fault. I could have got into a crash and am really upset and feel like Ford should fix this.

- Colorado Springs, CO, USA

The contact owns a 2008 Ford Escape. The contact was informed by the dealer that a power steering recall had been completed two years prior to the contact owning the vehicle. The contact stated that the steering wheel recently seized without warning. The contact applied force to the steering wheel, but it veered to the right and drove into a ditch. The contact had to restart the vehicle to correct the direction of the steering wheel. The dealer diagnosed that the power steering control module needed to be replaced. The manufacturer was notified of the failure and was aware of the recall repair, according to the dealer. The recall information was not provided. The approximate failure mileage was 149,000.

- Walsenberg, CO, USA

The contact owns a 2008 Ford Escape. While making a right turn, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn. The dealer diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was previously repaired with a software update per NHTSA campaign number: 14V284000 (steering). Although the software update was performed, the failure still occurred. The failure mileage was 140,000.

- Lower Burrell, PA, USA

The contact owns a 2008 Ford Escape. While driving 17 mph, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,370. The consumer requested information pertaining to the investigation. The consumer stated the manufacturer would not honor the 14S05 recall.

- Dillsberg, PA, USA

The contact owns a 2008 Ford Escape. While driving 10 mph and making a left turn, the steering wheel violently shifted in the opposite direction without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000.

- St. George, UT, USA

Power steering went out in the Escape. Only manual steering available. Took to dealer and the torque sensor has gone out on my Escape after the recall in 2014. Ford states since programming was done in with the original recall in 2014 the recall was complete eventhough part of the recall included the torque sensor.

- Greenfield, IN, USA

Electric power assist failed. Steering wheel shakes violently while parked and driving. Steering pulling to sides while driving

- Mentor, OH, USA